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Service bulletins for the 2020 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

388 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
S20080001302020-09-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Radio UConnect GPS Based Trip Computer Missing
S20080001312020-09-28. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
90036372020-09-28. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S20080000942020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Uconnect Market Place APP Fatal Error Message
S20080000102020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S17210000162020-07-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Service 4wd Light On, Message AWD System Service Required
S20080000772020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. VP2R Radio Clock Not Keeping Time
09-003-20 REV. C2020-06-22. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the vehicle is in limp home mode.
08-053-202020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; VISIBILITY; BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements This bulletin provides information regarding a radio software update 34.2, which is part of a safety recall. Customers may experience one or more of the following:Hard buttons on rearview mirror do not launch SOS or Assist Calls. Inaccurate clock time. Bluetooth® device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume. Rear view camera display will not turn on. GPS unable to load and find location. Voice recognition unable to recognize contact to place calls. Phone book is unable to load/sync.
W282020-06-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. Customer Satisfaction Notification U28 Uconnect App
S20080000732020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
S20080000602020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Radio Issues With iPhone 11
S20080000592020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Error Code 20 Message On the Radio Screen
S20080000482020-05-26. Service bulletin. EQUIPMENT. Phone Contacts Will Not Load
S18230000532020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Water Leak On Floor Near A Pillar
S19080002082020-05-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Satellite Radio Inoperative Radio Has Code B156B-13.
08-035-202020-05-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may describe that the Uconnect remote function inoperable when using the phone/mobile App.Remote operations from the Uconnect app, listed below, are inoperative:Remote operations/Remote commands using the app for Lock, Unlock and Remote start.
S19080002082020-05-18. Service bulletin. EQUIPMENT. Satellite Radio Inoperative Radio Has Code B156B-13.
09-003-20 REV. B2020-04-27. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.
08-035-202020-04-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may describe that the Uconnect remote function inoperable when using the phone/mobile App.Remote operations from the Uconnect app, listed below, are inoperative:Remote operations/Remote commands using the app for Lock, Unlock and Remote start.
S19080002082020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL. Satellite Radio Inoperative Radio Has Code B156B-13.
S20080000222020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Service 4WD Lamp On, 4WD System Unavailable Service Required Message Displayed On Cluster
S20080000132020-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Key Programming, Security Pin Request, Pin Invalid

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.