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Service bulletin 08-053-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10176565
Published by NHTSA2020-06-22
Manufacturer's number08-053-20
Manufacturer's date2020-05-07
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; VISIBILITY; BACK OVER PREVENTION

NHTSA's summary

UAQ and UCQ Radio Enhancements This bulletin provides information regarding a radio software update 34.2, which is part of a safety recall. Customers may experience one or more of the following:Hard buttons on rearview mirror do not launch SOS or Assist Calls. Inaccurate clock time. Bluetooth® device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume. Rear view camera display will not turn on. GPS unable to load and find location. Voice recognition unable to recognize contact to place calls. Phone book is unable to load/sync.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Equipment and accessories, Glass, wipers and mirrors, Backup camera

Vehicles listed
JEEP CHEROKEE2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V1910002020-09-10. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S2208000045 REV.B2024-12-11. Service bulletin. Backup Camera Poor Image Quality Inspection
08045232024-01-02. Service bulletin. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
90033572024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
08-038-232023-02-13. Service bulletin. Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
08-022-232023-02-13. Service bulletin. Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
08093212023-01-17. Service bulletin. UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
08-003-22 REV. A2023-01-17. Service bulletin. UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
S22180000232023-01-17. Service bulletin. Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.
18056202023-01-09. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may also experience the following condition:When the cruise control is engaged and the Active Vehicle Speed Limiter (AVSL) button is pressed, Instrument Panel Cluster (IPC) display skips ?Cruise Control Canceled? message and displays ?Speed Limiter Ready?. In addition the following software enhancement are included:Improved idle after a hot restart.
18105202022-10-17. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition:Engine Start/Stop inoperative after previous software update. Remote start inoperative(South Korea vehicles only). Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator