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Service bulletins for the 2020 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

388 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Driver assistance are shown. Show all

Bulletins, newest first
S2208000045 REV.B2024-12-11. Service bulletin. BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
08045232024-01-02. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
90033572024-01-02. Service bulletin. BACK OVER PREVENTION. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
08-038-232023-02-13. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
08-022-232023-02-13. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
08093212023-01-17. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay® connectivity improvement. Improvement to Bluetooth® phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
08-003-22 REV. A2023-01-17. Service bulletin. STEERING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
S22180000232023-01-17. Service bulletin. EXTERIOR LIGHTING; BACK OVER PREVENTION. Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.
18056202023-01-09. Service bulletin. POWER TRAIN; PARKING BRAKE; ELECTRICAL SYSTEM; BACK OVER PREVENTION:SOFTWARE. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may also experience the following condition:When the cruise control is engaged and the Active Vehicle Speed Limiter (AVSL) button is pressed, Instrument Panel Cluster (IPC) display skips ?Cruise Control Canceled? message and displays ?Speed Limiter Ready?. In addition the following software enhancement are included:Improved idle after a hot restart.
18105202022-10-17. Service bulletin. AIR BAGS; BACK OVER PREVENTION; EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition:Engine Start/Stop inoperative after previous software update. Remote start inoperative(South Korea vehicles only). Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator
S20080000932022-10-17. Service bulletin. LANE DEPARTURE: BLIND SPOT DETECTION. Blind Spot Or Park Assist Warnings, False Activation
08003222022-10-17. Service bulletin. BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
S228A000004RevB2022-09-26. Service bulletin. BACK OVER PREVENTION. Panasonic VP4R Wi-Fi New Enrollment Pause
05004212022-09-15. Service bulletin. BACK OVER PREVENTION. Front Click Noise at Low Speed Turns
90044012022-08-22. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE. DIFFERENTIAL, Rear Axle (KL 4WD w/DK2 = 1-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The changes are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK2 = 1-spd RDM 2014 - 2015 VINs were built with a 1-speed RDM used a 24 plate clutch design. New service RDMs 68550586A$ use a 20-plate design. 1.1) If replacing the RDM · 24 plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. · 68550586A$ service RDMs have a 20 clutch plate design · Not all 20-plate RDMs have the new pump design. The new pump requires a new DLCM. · All new service RDMs are shipped with the new pump design. · If a new 68550586AA service RDMs is installed, then replace the DLCM with new DLCM 68540647AA - 1-spd designed for the 20-plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then · If the RDM is the original 24 plate design then use 68540645AA - 1-spd, 24 plate DLCM AND replace the pump with 68551790AA · If the RDM is the new 20 plate design then use 68540647AA - 1-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). · Use 68540645AA for the 24 plate RDM with a new pump. · Use 68540647AA for the 20 plate RDM with a new pump. 2) For 2016 and later VINs with DK2 = 1-spd RDM Early 2016 were built with 68090612AG 24 plate RDMs. Use Section 1 ?For 2014/5 VINs with DK2 = 1-spd RDM? to resolve. The balance of M
90044022022-08-22. Service bulletin. SERVICE BRAKES, HYDRAULIC; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION. DIFFERENTIAL, Rear Axle (KL 4WD w/DK4 = 2-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The chages are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK4 = 2-spd RDM 2014 - 2015 VINs built with a 2-speed RDM used a 24 plate clutch design. Service RDMs (DK4: 68545100AA and DK4 + AWL: 68545101AA) have a 20-plate design. 1.1) If replacing the RDM · 24-plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. · Both 68545100A$ and 68545101A$ service RDMs have a 20 clutch plate design · Not all 20 plate RDMs have the new pump design. The new pump requires a new DLCM. · All new service RDMs are shipped with the new pump design. · If a new 20 plate service RDM is installed, then replace the DLCM with new DLCM 68383660AE - 2-spd designed for the 20 plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then · If the RDM is the original 24 plate design then use 68540646AA - 2-spd, 24 plate DLCM AND also replace the pump with 68551790AA new pump. · If the RDM is the new 20 plate design then use 68383660AE - 2-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). · Use 68540646AA for the 24-plate RDM with a new pump. · Use 68383660AE for the 20-plate RDM with a new pump. 2) Early 2016 were built with 24 plate RDMs. These include p/n?s 68090615AJ (2spd std), and 52123642AJ (2spd locker). Use Secti
08-015-212022-07-18. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION. Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
S21080000932021-05-24. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting
S20080000932020-07-27. Service bulletin. ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING; ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP. Blind Spot Or Park Assist Warnings, False Activation
08-053-202020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; VISIBILITY; BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements This bulletin provides information regarding a radio software update 34.2, which is part of a safety recall. Customers may experience one or more of the following:Hard buttons on rearview mirror do not launch SOS or Assist Calls. Inaccurate clock time. Bluetooth® device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume. Rear view camera display will not turn on. GPS unable to load and find location. Voice recognition unable to recognize contact to place calls. Phone book is unable to load/sync.
08-032-202020-05-26. Service bulletin. STEERING; LANE DEPARTURE. Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate Electronic Power Steering (EPS) Customers may notice the Odometer flashing. Upon further investigation the technician may find one of the following DTCs have been set:B2204-55 - ECU Configuration Mismatch - Not Configured. Customers may also describe the following condition:The lane departure and the park assist features do not work.
08-032-202020-05-18. Service bulletin. POWER TRAIN; STEERING; LANE DEPARTURE; SERVICE BRAKES, HYDRAULIC. Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate Electronic Power Steering (EPS) Customers may notice the Odometer flashing. Upon further investigation the technician may find one of the following DTCs have been set:B2204-55 - ECU Configuration Mismatch - Not Configured. Customers may also describe the following condition:The lane departure and the park assist features do not work.
08-032-202020-04-27. Service bulletin. LANE DEPARTURE. Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate Electronic Power Steering (EPS) Customers may notice the Odometer flashing. Upon further investigation the technician may find one of the following DTCs have been set:B2204-55 - ECU Configuration Mismatch - Not Configured. Customers may also describe the following condition:The lane departure and the park assist features do not work.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.