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Service bulletins for the 2014 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

563 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
21-008-15 REV-B2018-11-26. Service bulletin. POWER TRAIN:CLUTCH ASSEMBLY. Transmission Shift Quality C-Clutch Snap Ring This bulletin involves removing the transmission, disassembling, and replacing the C-Clutch snap ring. A small number of customers may experience less than desired shift quality during a 5-4 downshift and/or Malfunction Indicator Lamp (MIL) Illumination. Upon further inspection, the technician may find Diagnostic Trouble Code (DTC) U0402 setting in the Powertrain Control Module (PCM) memory.
18-005-15 REV-D2018-11-26. Service bulletin. POWER TRAIN. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs). 2015 KL Only ? U0402 - Implausible Data Received From TCM (ED6). ? P0116 - Engine Coolant Temperature Sensor 1 Performance. ? P050D - Cold Start Rough Idle. ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. 2014 KL Only ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. ? P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. ? P0031 - O2 Sensor 1/1 Heater Circuit Low. In addition, some customers may experience one or more of the following conditions. These conditions apply to 2015 model year vehicles only ? Cold Engine Startup Flare and Idle Surge (ED6). ? Intermittent elevated engine RPM at start up. ? Less than desired gear engagement in lower ambient temperatures. ? Less than desired idle performance.
08-072-15 REV-A2018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system respo
23-021-152018-11-26. Service bulletin. SEATS. Squeak Noise Coming From The Rear Seat This bulletin involves applying tape to the rear seat track J-rail. The customer may describe a squeak noise coming from the rear seat, typically when the seat is unoccupied. The noise may be caused by metal to metal contact of the rear seat track J-rail.
23-016-152018-11-26. Service bulletin. SEATS. Front Passenger Fold Flat Seat Back Inoperative This bulletin involves adjusting the passenger fold flat seat back cable. The customer may describe that the passenger front fold flat seat back is inoperative and the seat back will not fold down.
03-003-152018-11-19. Service bulletin. SUSPENSION. Front Of Vehicle Lateral Vibration During Low Speed Acceleration This bulletin involves replacing both front half shafts. The customer may describe a lateral wiggle, wobble, shake, shimmy, or shudder type vibration in the vehicle while accelerating at low speeds, typically between 10-20 mph (16-32 kph).
21-007-152018-11-19. Service bulletin. POWER TRAIN. 9 Speed Transmission Shift Enhancements - Adaptation Learn Procedure This bulletin involves performing a subjectivity shift quality rating and performing the transmission adaptation learn procedure if required. Customers may indicate that their transmission shift quality does not meet their expectations.
11-001-152018-11-19. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Sputter Type Noise Emitted From Exhaust This bulletin involves inspecting and replacing the resonator if required. The customer may notice a sputter type noise coming from under the vehicle.
08-011-152018-11-19. Service bulletin. ELECTRICAL SYSTEM; PARKING BRAKE. B2128-17 - Sensor Supply Voltage - Circuit Voltage Above Threshold And/Or U045A-86 - Implausible Data Received From Parking Assist Module - Signal Invalid This bulletin involves updating the Park Assist Module (PAM) software. Some customers may comment that when pressing the Parallel and/or Perpendicular Park Assist button when the vehicle is stopped (during stop/start event) it will not illuminate. Additionally the customer may experience a false park assist detection. This is caused by ground reflections, on vehicles equipped with XH3 or XH4. If the customer wish to do a Parallel and/or Perpendicular Park Assist (PPPA) maneuver and they push the PPPA button, then the cluster may display, "Active ParkSense Temporarily Unavailable?. This is an intermittent condition and will only last for one key cycle. On further inspection the technician may find DTC U045A-86 - Implausible Data Received From Parking Assist Module - Signal Invalid and/or a B2128-17 - Sensor Supply Voltage - Circuit Voltage Above Threshold set in the PAM.
18-005-15 REV. A2018-11-19. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Codes (DTCs). Additionally this PCM update includes the enhancements listed below. 2015 KL Vehicles equipped with a 2.4L engine (Sales Code ED6 or ED8) built on or before October 21, 2014 (MDH 1021XX). ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? Improved software to enable Transmission Control Module (TCM) quick learn enhancements once TCM is updated. 2014 KL Vehicles equipped with a 2.4L engine (Sales Code ED6). ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. ? P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. ? P0031 - O2 Sensor 1/1 Heater Circuit Low.
18-005-152018-11-19. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Codes (DTCs). Additionally this PCM update includes the enhancements listed below. 2015 KL Vehicles equipped with a 2.4L engine (Sales Code ED6 or ED8) built on or before October 21, 2014 (MDH 1021XX). ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? Improved software to enable Transmission Control Module (TCM) quick learn enhancements once TCM is updated. 2014 KL Vehicles equipped with a 2.4L engine (Sales Code ED6). ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. ? P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. ? P0031 - O2 Sensor 1/1 Heater Circuit Low.
21-001-152018-11-19. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: 948TE Transmission C-Clutch Snap Ring Durability This bulletin involves reprogramming the Transmission Control Module (TCM) and Powertrain Control Module (PCM) with the latest available software. The following software enhancement, for the 948TE 9-Speed transmission, is being released to change clutch application characteristics to prevent the C-Clutch snap from dislodging.
07-002-152018-11-19. Service bulletin. ENGINE. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
02-004-152018-09-24. Service bulletin. STEERING; SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
08-016-152018-09-24. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
07-002-15 REV. A2018-09-24. Service bulletin. ENGINE. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
18-005-15 REV. B2018-09-24. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:ENGINE. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Codes (DTCs). Additionally this PCM update includes the enhancements listed below. 2015 KL Vehicles equipped with a 2.4L engine (Sales Code ED6 or ED8) built on or before October 21, 2014 (MDH 1021XX). ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? Improved software to enable Transmission Control Module (TCM) quick learn enhancements once TCM is updated. 2014 KL Vehicles equipped with a 2.4L engine (Sales Code ED6). ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. ? P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. ? P0031 - O2 Sensor 1/1 Heater Circuit Low.
21-015-152018-09-24. Service bulletin. POWER TRAIN. Flash: C1499-92-RDM Motor Position C1496-92-PTU Motor Position This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM). A customer with a (KL) vehicle may experience difficulty shifting out of 4 Wheel Low (4WL). A customer with a (UF) vehicle may experience All Wheel Drive (AWD) not operating correctly. On further inspection the Technician my find Diagnostic Trouble Codes (DTCs): ? C1499-92-RDM Motor Position - Performance or Incorrect Operation. ? C1496-92-PTU Motor Position - Performance or Incorrect Operation.
08-013-152018-09-24. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; STEERING. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. Customer and or Technician may notice one of more of the following: ? A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. ? Intermittent No Start condition Without any DTCs (Vehicles with steering column lock, only). ? U1220-87 - Lost Steering Lock Request Message - Missing Message. ? U1517-87 - Body Controller Secret Code - Missing Message. ? B2199-17 - Battery Voltage - Circuit Voltage Above Threshold, set in the BCM. ? Day Time Running Lamps (DRL) will not turn on until the vehicle speed is 2 MPH (3 KPH), (Manual Transmission only). ? Puddle Lamps will not turn off when the engine is started, (Manual Transmission only). NOTE: If battery system DTC P0562 Battery/System Voltage Low or P0563 Battery/System Voltage High are set, normal charging system diagnostics needs to be performed.
21-001-15 REV. A2018-09-24. Service bulletin. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE). Service Bulletin/RRT 21-001-15/15-003 Superseded By Customer Satisfaction Notification (CSN) R01 Refer to service procedures outlined in CSN R01.
21-008-15 REV. A2018-09-24. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN. Transmission Shift Quality C-Clutch Snap Ring This bulletin involves removing the transmission, disassembling, and replacing the C-Clutch snap ring. A small number of customers may experience less than desired shift quality during a 5-4 downshift and/or Malfunction Indicator Lamp (MIL) Illumination. Upon further inspection, the technician may find Diagnostic Trouble Code (DTC) U0402 setting in the Powertrain Control Module (PCM) memory.
21-010-152018-09-24. Service bulletin. POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION. 9 Speed Tutorial Awareness This bulletin provides awareness of 9 Speed Tutorial.
21-008-152018-09-24. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. Transmission Shift Quality C-Clutch Snap Ring This bulletin involves removing the transmission, disassembling, and replacing the C-Clutch snap ring. A small number of customers may experience less than desired shift quality during a 5-4 downshift and/or Malfunction Indicator Lamp (MIL) Illumination. Upon further inspection, the technician may find Diagnostic Trouble Code (DTC) U0402 setting in the Powertrain Control Module (PCM) memory.
90030292018-09-24. Service bulletin. STEERING:COLUMN. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers (parking lot, driveway) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally heard in temperatures ranging from 15- 40 degrees (F). With one person in the vehicle turning the steering wheel, place your hand on the front spring. If a vibration is felt when the noise is heard by the vehicle occupant, the issue is from the front suspension ? not in the steering column. Do not service the steering column.
90030242018-09-24. Service bulletin. STEERING; STEERING:COLUMN. Part Description: Steering Column Control Module - Clockspring Issue Description: Please note the Steering angle sensor is not in the SCCM/Clockspring on 2014 and newer Cherokee.~ Refer to section 19 Steering gear for more detail on the steering angle sensor.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.