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Service bulletin 21-001-15 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10144825
Published by NHTSA2018-09-24
Manufacturer's number21-001-15 REV. A
Manufacturer's date2015-02-12
NHTSA componentPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

NHTSA's summary

Service Bulletin/RRT 21-001-15/15-003 Superseded By Customer Satisfaction Notification (CSN) R01 Refer to service procedures outlined in CSN R01.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Transfer case

Vehicles listed
CHRYSLER 2002015
JEEP CHEROKEE2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
21017212022-10-17. Service bulletin. Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following: Grinding noise coming from under the vehicle while driving. Vehicle will not move.
2101721RevA2022-10-17. Service bulletin. Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following:Grinding noise coming from under the vehicle while driving. Vehicle will not move.