Service bulletins for the 2012 Jaguar XK
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
305 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| JTB00176NAS2 | 2017-03-17. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. "SITUATION: THIS BULLETIN IS FOR INFORMATION ONLY; IT PROVIDES ACCEPTANCE STANDARDS RELATING TO THE LEVEL OF HEADLAMP INTERNAL CONDENSATION. CAUSE: CONDENSATION OR 'MISTING' ON THE INSIDE SURFACE OF THE HEADLAMP LENS MAY BE CAUSED BY NATURAL CONDENSATION THAT CAN BE EXPECTED UNDER CERTAIN ATMOSPHERIC CONDITIONS. CERTAIN LEVELS OF CONDENSATION ARE DEEMED ACCEPTABLE BY JAGUAR." |
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| SSM71794 | 2017-03-17. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. "ISSUE: FM1 PRESET CEASES TO OPERATE. (TUNER IS STUCK IN AM BAND WHILE TOUCH SCREEN DISPLAYS FM1) CAUSE: NO ERROR HANDLING OF FREQUENCY BEING STORED IN HD RADIO MODULE." |
| JTB00301NAS1 | 2017-03-17. Service bulletin. FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM. "SITUATION: THE FUEL GAUGE MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: • FUEL GAUGE INOPERATIVE; • FUEL GAUGE NOT SHOWING MORE THAN ½ FULL; • FUEL GAUGE FLUCTUATES; AND/OR • FUEL GAUGE SWITCHES ON/OFF INTERMITTENTLY. CAUSE: THESE ISSUES MAY BE CAUSED BY: • BACKED-OUT PINS IN ANY OF THE FOLLOWING AREAS: - INTERNAL TO THE FUEL TANK (SENDER WIRING); - FUEL PUMP MODULE; AND/OR - FUEL TANK FLANGE ASSEMBLY. • FRETTING CORROSION ACROSS THE FUEL SENDER HARNESS PINS INSIDE THE FUEL TANK (BLACK CONNECTORS)." |
| JTB00278NAS2 | 2017-03-17. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING. "SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ‘LOW COOLANT LEVEL’ MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING." |
| JTB00258NAS2 | 2017-03-17. Service bulletin. STEERING:AUTOMATED/ADAPTIVE STEERING; STEERING. "SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME." |
| SSM72926 | 2017-03-15. Service bulletin. STRUCTURE:BODY; EQUIPMENT. ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING. |
| JTB00380NAS4 | 2017-03-10. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. |
| JTB00301NAS1 | 2017-03-09. Service bulletin. FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY; FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP. SITUATION: THE FUEL GAUGE MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: • FUEL GAUGE INOPERATIVE; • FUEL GAUGE NOT SHOWING MORE THAN ½ FULL; • FUEL GAUGE FLUCTUATES; AND/OR • FUEL GAUGE SWITCHES ON/OFF INTERMITTENTLY. CAUSE: THESE ISSUES MAY BE CAUSED BY: • BACKED-OUT PINS IN ANY OF THE FOLLOWING AREAS: - INTERNAL TO THE FUEL TANK (SENDER WIRING); - FUEL PUMP MODULE; AND/OR - FUEL TANK FLANGE ASSEMBLY. • FRETTING CORROSION ACROSS THE FUEL SENDER HARNESS PINS INSIDE THE FUEL TANK (BLACK CONNECTORS). |
| JTB00278NAS2 | 2017-03-09. Service bulletin. ENGINE AND ENGINE COOLING. SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ‘LOW COOLANT LEVEL’ MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING. |
| JTB00258NAS2 | 2017-03-09. Service bulletin. TIRES; STEERING. SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME. |
| JTB00257NAS3 | 2017-03-09. Service bulletin. STEERING. SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING. |
| JTB00380NAS3 | 2017-02-27. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. |
| SSM-71218 | 2016-09-17. Service bulletin. SERVICE BRAKES. "ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE." |
| SSM-70698 | 2016-09-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES." |
| SSM-69078 | 2016-09-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. "ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE." |
| SSM-68359 | 2016-09-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. "ISSUE: CUSTOMERS MAY REPORT THAT THEY ARE UNABLE TO PLAY MUSIC THROUGH THEIR ANDROID PHONE WHEN CONNECTED VIA CABLE TO USB - XK DOES NOT SUPPORT BLUETOOTH STREAMING. CAUSE: THIS COULD BE FOR A NUMBER OF REASONS NOT NECESSARILY RELATED TO THE VEHICLE OPERATION AND IS UNLIKELY TO BE A VEHICLE FAULT." |
| SSM-67917 | 2016-09-16. Service bulletin. SEATS. "ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, “BUILD END OF LINE MODE ACTIVE” CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE." |
| JTB-00311-NAS-1 | 2016-09-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. "SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE." |
| JTB-00304-NAS-1 | 2016-09-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY. "SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT." |
| JTB-00191-NAS-3 | 2016-09-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. "SITUATION: THE GLOVE COMPARTMENT LID MAY NOT BE DAMPED WHEN OPENING. CAUSE: THIS MAY BE CAUSED BY THE GLOVE COMPARTMENT LID DAMPER CORD RETAINING TAB COMING AWAY FROM THE GLOVE COMPARTMENT HOUSING." |
| SSM-67697 | 2016-09-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. "ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106. PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE." |
| SSM-63697 | 2016-09-02. Service bulletin. FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE. "REPUBLISHED AUGUST 2013. ISSUE: FUEL INJECTOR CONCERNS, (APPLICABLE TO 5.0 AJ133 GASOLINE ENGINES), LEADING TO POTENTIAL PROBLEMS SUCH AS POOR RUNNING, POOR FUEL ECONOMY, HARD STARTING, ROUGH IDLE, MISFIRES AND ENGINE DETONATION. CUSTOMER SYMPTOMS MAY INCLUDE THE ENGINE CHECK LAMP ILLUMINATED WHICH MAYBE ACCOMPANIED WITH A MISFIRE/ENGINE VIBRATION AT IDLE. MISFIRE CODES (P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308, P0316) ARE STORED IN THE PCM DEPENDENT ON THE AFFECTED CYLINDER(S). CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS RESTRICTING THE FUEL INJECTOR FLOW RATE." |
| SSM-66697 | 2016-09-02. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM. "ISSUE: AFTER THE ENGINE COOLANT ON A 5.0L V8 AJ133 ENGINE HAS BEEN PARTIALLY OR FULLY DRAINED AND FILLED, THE CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE." |
| SSM-66637 | 2016-09-02. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX OR GR8(110 VOLTS) THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH." |
| SSM-71989 | 2016-09-01. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE’S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS." |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.