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Service bulletin SSM-71989

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10079081
Published by NHTSA2016-09-01
Manufacturer's numberSSM-71989
Manufacturer's date2015-06-17
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

NHTSA's summary

"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE’S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
JAGUAR F-PACE2017
JAGUAR F-TYPE2014, 2015, 2016
JAGUAR XF2009, 2010, 2011, 2012, 2013, 2014, 2015
JAGUAR XJ2010, 2011, 2012, 2013, 2014, 2015
JAGUAR XK2009, 2010, 2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20143292014-08-06. Accessories
14V3890002014-07-01. EQUIPMENT:OTHER:LABELS; TIRES:TEMPORARY/EMERGENCY SPARE TIRE
14V1230002014-03-14. EQUIPMENT:OTHER:LABELS
11V6040002011-12-28. EQUIPMENT:OTHER:LABELS
09V3160002009-08-07. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
SSM758132023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SFCC_SEP2023_462023-10-06. Service bulletin. The sunglass holder won’t open or does not operate correctly
SSM760102023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_472023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM759522023-03-08. Service bulletin. Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM720272023-02-06. Service bulletin. Issue with iPhone 5 and 5S, and any iPods that use the lightning connector.
SSM720122023-02-06. Service bulletin. Incorrect diagnosis of Bluetooth connectivity
SSM719982023-02-06. Service bulletin. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
SSM71995Attachme2023-02-06. Service bulletin. Damaged Armrest Liner