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Service bulletins for the 2016 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

444 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SSM725102017-04-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS"
SSM724982017-04-05. Service bulletin. WHEELS; EQUIPMENT ADAPTIVE/MOBILITY. "ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."
SSM718692017-03-31. Service bulletin. EQUIPMENT:ELECTRICAL. "ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". CAUSE CURRENTLY UNDER ANALYSIS."
SSM723902017-03-30. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "NOTE THIS PHENOMENON CAN ONLY HAPPEN UNDER SPECIFIC CIRCUMSTANCES; IT IS ONLY WHEN BOTH KEYS ARE IN CLOSE PROXIMITY OF EACH OTHER IN THE VEHICLE AND REQUIRES THE EXTERIOR DOOR HANDLE LOCK BUTTON TO BE PRESSED. ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE. KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER."
6-307NAS2017-03-30. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. [DOCUMENT DATED JUNE 15, 2016 ACTUALLY PUBLISHED JULY 15, 2016].
SSM653372017-03-22. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. CONCERN: A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLE’S TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. A TELL TALE SYMPTOM MIGHT INCLUDE "THE SYSTEM WENT BLANK MOMENTARILY, THEN THE JAGUAR LEAPER APPEARED, AND A FEW SECONDS LATER THE INFOTAINMENT SYSTEM WAS OPERATIONAL AGAIN."
SSM726992017-03-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. CANNOT ADJUST PARK AID VOLUME. SDARS FA AND SDARS MW NO AUDIO
SSM725572017-03-16. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED 'X' FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN."
JTB00496NAS32017-03-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO™ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS SOFTWARE UPGRADE IS DESIGNED TO ENHANCE THE ROBUSTNESS OF THE FOLLOWING FEATURES AND FUNCTIONS: • SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) LOCK UP, AUDIO LOSS; • INFOTAINMENT MASTER CONTROLLER (IMC) RESETS, BLANK SCREENS, AND POOR SYSTEM PERFORMANCE; • CD RIPPING/PLAYBACK ISSUES; • CAMERA: FROZEN CAMERA IMAGE ON SCREEN WHEN REVERSE SELECTED AND CAMERA STABILITY ISSUES; • MEDIA PLAYER CRASH, LIBRARY TRACK SELECT FAILS, USB SOURCE RELIABILITY; AND/OR • PHONE AND BLUETOOTH - CONNECTION AND CONTACTS DOWNLOAD ISSUES.
SSM730252017-03-16. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.
SSM729602017-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING.
SSM729262017-03-15. Service bulletin. STRUCTURE:BODY; EQUIPMENT. ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.
JTB00343NAS42017-03-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
SSM729062017-03-13. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL. ISSUE: WHEN RUNNING EITHER; •CONFIGURE NEW MODULE -‘INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER’ OR, •‘INCONTROL TOUCH PRO - VEHICLE SHARED SECRET’. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ‘AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED’.
SSM728752017-03-13. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
JTB00380NAS42017-03-10. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
SSM729062017-03-10. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: WHEN RUNNING EITHER; •CONFIGURE NEW MODULE -‘INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER’ OR, •‘INCONTROL TOUCH PRO - VEHICLE SHARED SECRET’. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ‘AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED’.
JTB00500NAS22017-03-10. Service bulletin. SEATS:FRONT ASSEMBLY:POWER ADJUST; EQUIPMENT ADAPTIVE/MOBILITY. SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.
SSM729022017-03-09. Service bulletin. EQUIPMENT:ELECTRICAL. ISSUE: ELECTRIC WINDOW, SUN / MOON ROOF, REAR SIDE WINDOW BLINDS, INOPERATIVE OR NOT FUNCTIONING CORRECTLY AFTER PDI.
SSM726552017-03-09. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THERE IS NO RESPONSE FROM TOUCH SCREEN AND AUDIO OUTPUT REMAINS DISTORTED. THE DTC B14D3-96 MAY ALSO BE STORED IN THE INFOTAINMENT MASTER CONTROLLER (IMC) SUGGESTING A RADIO TUNER COMPONENT INTERNAL FAILURE.
K414NAS12017-03-09. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED."
SSM725812017-02-27. Service bulletin. EQUIPMENT. ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT)
JTB00380NAS32017-02-27. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB-00311-NAS-12016-09-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. "SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."
JTB-00304-NAS-12016-09-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY. "SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.