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Service bulletin SSM71869

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096782
Published by NHTSA2017-03-31
Manufacturer's numberSSM71869
Manufacturer's date2015-09-03
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

"ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION. FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". CAUSE CURRENTLY UNDER ANALYSIS."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
JAGUAR F-TYPE2014, 2015, 2016
JAGUAR XF2016
JAGUAR XJ2013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20143292014-08-06. Accessories
14V1230002014-03-14. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM758132023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SSM760102023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_472023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM720122023-02-06. Service bulletin. Incorrect diagnosis of Bluetooth connectivity
SSM719982023-02-06. Service bulletin. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
SSM71951Attachme2023-02-06. Service bulletin. Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
SSM71951Attachme2023-02-06. Service bulletin. Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
SSM719152023-02-06. Service bulletin. Instructions for jump starting vehicles with discharged battery?s
SSM71869Attachme2023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only
SSM71869Attachme2023-02-06. Service bulletin. Unable To Unlock / Start Vehicle With Smart Key 13 & 14MY only