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Service bulletins for the 2014 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

625 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: 12-volt battery are shown. Show all

Bulletins, newest first
SSM742852019-03-25. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM740482018-11-13. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM738242018-06-11. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
SSM718032017-05-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
SSM725082017-04-07. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. "ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI."
SSM726312017-04-06. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS
JTB00446NAS32017-04-06. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. • FAULTY GENERATOR • FAULTY BATTERY MONITORING SYSTEM (BMS) • THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS."
SSM727682017-04-06. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE. "
JTB00446NAS22017-04-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. • FAULTY GENERATOR • FAULTY BATTERY MONITORING SYSTEM (BMS) • THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW."
JTB00446NAS12017-04-05. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. • FAULTY GENERATOR • FAULTY BATTERY MONITORING SYSTEM (BMS) • THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW."
SSM720872017-03-28. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:IGNITION. "ISSUED JANUARY 2015. ISSUE: A CUSTOMER MAY REPORT ONE OF THE FOLLOWING SYMPTOMS: 1) BATTERY CHARGING WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER 2) ECO STOP IS NON-FUNCTIONAL OVER A NUMBER OF DRIVE CYCLES 3) THE VEHICLE EXPERIENCES AN UN-COMMANDED SHUTDOWN AFTER AN ECO STOP EVENT AND REQUIRES AN IGNITION RESTART. CAUSE: VARIOUS CONDITIONS CAN LEAD TO THE CONCERN, AS DETAILED BELOW"
SSM720872017-03-27. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A CUSTOMER MAY REPORT ONE OF THE FOLLOWING SYMPTOMS: 1) BATTERY CHARGING WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER 2) ECO STOP IS NON-FUNCTIONAL OVER A NUMBER OF DRIVE CYCLES 3) THE VEHICLE EXPERIENCES AN UN-COMMANDED SHUTDOWN AFTER AN ECO STOP EVENT AND REQUIRES AN IGNITION RESTART. CAUSE: VARIOUS CONDITIONS CAN LEAD TO THE CONCERN, AS DETAILED BELOW"
SSM718032017-03-23. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
SSM719742017-03-22. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A SIGNIFICANT NUMBER OF BMS (BATTERY MONITORING SYSTEM) MODULES HAVE BEEN REPLACED WHEN DTC B11DB-87 IS LOGGED, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED “NO FAULT FOUND” CAUSE: INCORRECT DIAGNOSIS"
SSM719152017-03-21. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR. "ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE. CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED."
JTB00310NAS42017-03-20. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. "SITUATION: A BATTERY CHARGE WARNING OR 'ECO STOP INHIBITED' MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) 'B1402-96 – (DBFB) DUAL BATTERY FUSE BOX – CONTACTOR 1'."
SSM717962017-03-17. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: CUSTOMER MAY NOTICE THAT THE INSTRUMENT PACK (IPK) / TOUCH SCREEN DISPLAY TSD AND HEADLIGHTS FLICKER MOMENTARILY. CAUSE: DURING ACTIVE DIAGNOSTICS OF THE DUAL BATTERY SYSTEM VOLTAGE CAN PEAK ABOVE 16V DUE TO AN INTERNAL MODULE SOFTWARE ISSUE."
JTB00310NAS32017-03-17. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "SITUATION: A BATTERY CHARGE WARNING OR 'ECO STOP INHIBITED' MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) 'B1402-96 – (DBFB) DUAL BATTERY FUSE BOX – CONTACTOR 1'."
SSM-706982016-09-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES."
SSM-666372016-09-02. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED. CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX OR GR8(110 VOLTS) THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH."
SSM-717962014-11-22. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. JAGUAR: DUE TO AN INTERNAL MODULE SOFTWARE ISSUE, DUAL BATTERY SYSTEM VOLTAGE WILL PEAK ABOVE 16V, CAUSING FLICKERING OF TOUCH SCREEN DISPLAY (TSD), INSTRUMENT PACK (IP) AND HEADLIGHTS, MOMENTARILY. MODEL XJ. *PE
JTB-00354NAS-12014-10-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. JAGUAR: DURING DIAGNOSTICS OF DUAL BATTERY SYSTEM, INSTRUMENT CLUSTER, TOUCH SCREEN AND HEADLAMP MAY FLICKER, WHERE VOLTAGE PEAKS ABOVE 16 VOLTS DUE TO INTERNAL MODULE SOFTWARE ISSUE. MODEL 2013-2014 XJ. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.