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Service bulletins for the 2012 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

495 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SSM729262017-03-15. Service bulletin. STRUCTURE:BODY; EQUIPMENT. ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.
SSM728752017-03-13. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
JTB00380NAS42017-03-10. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
SSM725812017-02-27. Service bulletin. EQUIPMENT. ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT)
JTB00380NAS32017-02-27. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB-00311-NAS-12016-09-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. "SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."
JTB-00304-NAS-12016-09-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY. "SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT."
JTB-00297-NAS-12016-09-02. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; EQUIPMENT. "SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES."
SSM-676972016-09-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. "ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106. PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE."
JTB-00218-NAS-22016-09-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. "SITUATION: A 'NO PLAYABLE VIDEO' MESSAGE MAY BE DISPLAYED ON THE HIGH LEVEL DISPLAY FRONT (HLDF) TOUCH SCREEN AND DVD VIDEO DISCS MAY NOT BE ABLE TO BE PLAYED. CAUSE: THIS MAY BE A RESULT OF HLDF SOFTWARE UPDATING AND THE AUDIO CONTROL MODULE (ACM) INCORRECTLY DETECTING FIVE CAR CONFIGURATION CODE (CCF) DVD REGION CODE CHANGES, CAUSING THE ACM TO PERMANENTLY SET THE LAST REGION CODE VALUE AS THE DEFAULT CODE. THE CORRECT DVD REGION CODE FOR NORTH AMERICA IS '1'."
SSM-585972016-09-01. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; EQUIPMENT:ELECTRICAL; TIRES:TEMPORARY/EMERGENCY SPARE TIRE. "ISSUE: A CUSTOMER MAY REPORT THAT A SPARE WHEEL LOW TYRE PRESSURE WARNING IS DISPLAYED IN THE INSTRUMENT PACK MESSAGE CENTRE, WHEN NO FULL SIZE SPARE WHEEL IS PRESENT. CAUSE: THERE IS A SCENARIO WHERE AN INCORRECT SPARE WHEEL ID MAY BE LEARNT BY A VEHICLE THAT WILL THEN DISPLAY A LOW PRESSURE WARNING, SPECIFICALLY FOR THE SPARE WHEEL, EVEN IF THE VEHICLE IS FITTED WITH A NON TPMS SPARE I.E SPACE SAVER OR INSTANT MOBILITY SYSTEM (IMS). THIS ISSUE IS UNLIKELY TO OCCUR, BUT PROBABILITY IS INCREASED AFTER THE USE OF WHEELS WITH NO TPMS SENSORS FITTED."
SSM-719892016-09-01. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE’S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS."
JTB00380NAS12016-05-13. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM-683582016-05-13. Service bulletin. EQUIPMENT. THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS “N FAULT FOUND”. CAUSE: INCORRECT DIAGNOSIS."
SSM-653372016-05-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. "CONCERN A CUSTOMER MAY REPORT WHILE UTILIZING THE NAVIGATION MAP OR WHILE UNDER ROUTE GUIDANCE, THE VEHICLE’S TOUCH SCREEN SWITCHES OFF MOMENTARILY, AND RESETS AS IF THE VEHICLE WERE JUST STARTED. A TELL TALE SYMPTOM MIGHT INCLUDE "THE SYSTEM WENT BLANK MOMENTARILY, THEN THE JAGUAR LEAPER APPEARED, AND A FEW SECONDS LATER THE INFOTAINMENT SYSTEM WAS OPERATIONAL AGAIN." A SHORT 45 SECOND VIDEO OF THE CONCERN HAS BEEN ATTACHED TO HELP VALIDATE THE SPECIFIC CUSTOMER’S CONCERN. CAUSE THE SOFTWARE IN THE VEHICLE’S TOUCH SCREEN HAS A LIMITED BUFFER SIZE FOR NAVIGATION/MAP INFORMATION. IF THE TOUCH SCREEN’S BUFFER IS EXCEEDED, THE INFOTAINMENT SYSTEM WILL RESTART AS DEPICTED IN THE ATTACHED VIDEO. THE CONCERN IS LOCATION AND TRAFFIC DENSITY DEPENDENT, AND CAN BE REPLICATED AT WILL WHEN PASSING THROUGH THE SPECIFIC AREA."
JTB-00303-NAS-22016-05-09. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. "SITUATION: A RHYTHMIC 'BLIP' NOISE MAY BE HEARD FROM THE FRONT DOOR MID-RANGE SPEAKERS. THE NOISE MAY OCCUR AFTER THE VEHICLE HAS BEEN SHUT DOWN FOR A NUMBER OF MINUTES AND IS THEN WOKEN UP UPON ENTRY TO THE VEHICLE. CAUSE: UNDER CERTAIN CONDITIONS, THE INSTRUMENT CLUSTER MAY MOMENTARILY RESET. THIS RESET INDUCES A RING BREAK, WHICH IS IDENTIFIED AS A RHYTHMIC SPEAKER 'BLIP' NOISE WHEN THE VEHICLE IS WOKEN UP."
JTB00275NAS12016-05-09. Service bulletin. EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00272NAS12016-05-09. Service bulletin. EQUIPMENT; ENGINE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00311NAS12016-05-09. Service bulletin. EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00290NAS12016-05-09. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB-00344-NAS12014-11-25. Service bulletin. EQUIPMENT. JAGUAR: DAMAGE DURING A REPAIR OR TIME OF PRODUCTION, CAUSED THE EARTH STUD, ON SOME VEHICLES, TO BECOME BROKEN OR CROSS THREADED. MODEL 2003-2009 XJ (X350), 206/ONWARDS XK (X150), 2010/ONWARDS XJ (X351), 2014/ONWARDS F-TYPE (X152). *PE
SSM-528982013-04-10. Service bulletin. EQUIPMENT:ELECTRICAL. JAGUAR: WITHOUT ANY PARKING AID OR PARKING AID CAMERA FAULTS PRESENT, MESSAGE PARKING AID CAMERAS UNAVAILABLE IS DUE TO POSSIBLE TEMPORARY CACHE MEMORY AND NEED TO CONTACT DEALER. MODELS 2011-2012 XJ AND XF AND LATER YEARS. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.