Service bulletins for the 2017 Jaguar XE
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
614 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Equipment and accessories are shown. Show all
| H017NAS2 | 2017-08-31. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl® Touch? Phase 3.0 software previously installed on the vehicle. |
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| SSM73074 | 2017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL. Issue: When the vehicle is received it is found that the transit bag is 1) Ripped and the sd card is missing. 2) The sd card is for the incorrect region. 3) The sd card is missing but the transit bag is intact. |
| SSM72557 | 2017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen. |
| JTB00480NAS2 | 2017-08-10. Service bulletin. POWER TRAIN; EQUIPMENT:ELECTRICAL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated. The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341. |
| 6-339NAS2 | 2017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - Camera stability issues when reverse selected and - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues |
| 6-341NAS | 2017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating. |
| K444NAS1 | 2017-08-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating. |
| SSM73074 | 2017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL. Issue: When the vehicle is received it is found that the transit bag is 1) Ripped and the sd card is missing. 2) The sd card is for the incorrect region. 3) The sd card is missing but the transit bag is intact. |
| K437NAS2 | 2017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss ? Infotainment Master Controller (IMC) resets, blank Screens, and poor system performance ? CD ripping/playback issues ? Camera stability issues when reverse selected ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues |
| JTB00512NAS2 | 2017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL. Situation: The clock display on the Touch Screen and the Instrument Cluster appears to 'lose' approximately 2-3 minutes per month and requires a reset on a regular basis. |
| K407 UPS4816-2BN | 2017-04-19. Service bulletin. EQUIPMENT. SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE A SUPPORT CROSS BRACE HAS BEEN FITTED TO THE ALL WHEEL DRIVE VARIANTS WHEN IT WAS INTENDED FOR REAR WHEEL DRIVE ONLY. UNDER SPECIFIC CIRCUMSTANCES THE DRIVESHAFT MAY FOUL THE CROSS BRACE, CAUSING AN AUDIBLE NOISE THAT MAY BE HEARD BY THE DRIVER. |
| SSM72828 | 2017-04-19. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. ISSUE: ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97. AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED. |
| SSM72823 | 2017-04-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON’T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN’T READ CD |
| SSM72821 | 2017-04-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. ISSUE: RETAILERS HAVE REPORTED DIFFICULTIES WHEN ACTIVATING THE SECURE DIGITAL (SD) MEMORY CARD FOR INCONTROL TOUCH. DURING THE PRE-DELIVERY INSPECTION (PDI) PROCESS FOR VEHICLES FITTED WITH INCONTROL TOUCH, MULTIPLE CONCERNS HAVE BEEN IDENTIFIED BY RETAILERS REGARDING SD MEMORY CARD REGISTRATION FAILURES. |
| SSM72811 | 2017-04-19. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ‘INPUT THE PIN CODE”. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX. |
| K386NAS1 | 2017-04-19. Service bulletin. EQUIPMENT. SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE THE OVERHEAD SUNGLASS HOLDER APPEARS TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN CERTAIN CONDITIONS. |
| JTB00461NAS1 | 2017-04-19. Service bulletin. EQUIPMENT. SITUATION: THE FRONT OVERHEAD CONSOLE SUNGLASSES HOLDER MAY APPEAR TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN CERTAIN CONDITIONS. |
| SSM72293 | 2017-04-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. ISSUE: CUSTOMERS OR TECHNICIANS MAY REPORT THAT THE HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION CORRECTLY AND IS STUCK AT 22 DEGREES CENTIGRADE OR 72 DEGREES FAHRENHEIT. CUSTOMER OR TECHNICIAN MAY ALSO SEE THE MESSAGE ‘A/C SYSTEM IN HIBERNATION' CONDITION WAITING TO WAKE UP’ DISPLAYED ON THE TOUCH SCREEN. |
| JTB00492NAS1 | 2017-04-05. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:STARTER ASSEMBLY. SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE. |
| K415UPS5616 | 2017-04-05. Service bulletin. STRUCTURE:BODY; EQUIPMENT. SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE A CHANGE TO THE ROBOTIC SEALING PROCESS OCCURRED WHICH LED TO A SMALL AREA OF SEALANT IN THE VICINITY OF THE COWL PANEL BEING OMITTED ONLY ON THE LEFT-HAND SIDE OF THE VEHICLE. CONSEQUENTLY, WATER MAY RUN THROUGH THE ‘A’ PILLAR INTO THE FOOTWELL AREA OF THE VEHICLE. WHERE POSSIBLE, AFFECTED VEHICLES MUST BE STORED IN A COVERED AREA TO PREVENT ANY WATER INGRESS UNTIL SUCH TIME AS A REPAIR IS CONDUCTED. |
| 6-307NAS | 2017-03-30. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. [DOCUMENT DATED JUNE 15, 2016 ACTUALLY PUBLISHED JULY 15, 2016]. |
| 6-306NAS2 | 2017-03-30. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE A SUPPORT CROSS BRACE HAS BEEN FITTED TO THE ALL-WHEEL DRIVE VARIANTS WHEN IT WAS INTENDED FOR REAR WHEEL DRIVE ONLY. UNDER SPECIFIC CIRCUMSTANCES THE DRIVESHAFT MAY FOUL THE CROSS BRACE, CAUSING AN AUDIBLE NOISE THAT MAY BE HEARD BY THE DRIVER. |
| JTB00461NAS1 | 2017-03-17. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. SITUATION: THE FRONT OVERHEAD CONSOLE SUNGLASSES HOLDER MAY APPEAR TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN CERTAIN CONDITIONS. |
| SSM72557 | 2017-03-16. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED 'X' FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN." |
| JTB00510NAS2 | 2017-03-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY. SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO™ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS SOFTWARE UPGRADE IS DESIGNED TO ENHANCE THE ROBUSTNESS OF THE FOLLOWING FEATURES AND FUNCTIONS: • SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) LOCK UP, AUDIO LOSS; • INFOTAINMENT MASTER CONTROLLER (IMC) RESETS, BLANK SCREENS, AND POOR SYSTEM PERFORMANCE; • CD RIPPING/PLAYBACK ISSUES; • CAMERA: FROZEN CAMERA IMAGE ON SCREEN WHEN REVERSE SELECTED AND CAMERA STABILITY ISSUES; • MEDIA PLAYER CRASH, LIBRARY TRACK SELECT FAILS, USB SOURCE RELIABILITY; AND/OR • PHONE AND BLUETOOTH - CONNECTION AND CONTACTS DOWNLOAD ISSUES. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.