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Service bulletins for the 2017 Jaguar XE

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

614 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
SSM758562022-10-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM758042022-10-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SFCC_NOV2021_252021-12-07. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
K437NAS12021-06-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Incontrol touch pro phase 2.5 software update.
JTB00593NAS22021-03-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down
SFCC Jul20_262020-08-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SSM74814_Attach2020-05-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track list’ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above
SSM748142020-05-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track list’ tiles are greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
SFCC_JUN19_Slide2019-09-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
SFCC_JUL19_Slide2019-08-12. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Intermittent Bluetooth connection on Android equipped device with software 9.0
SSM740962018-11-13. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE. The retailer may notice that the passive start function does not work after the Pre Delivery Inspection (PDI) has been completed using Pathfinder.
SSM740922018-11-13. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE; ENGINE. The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.
SSM740002018-10-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180
JTB00552NAS62018-07-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
SSM739302018-07-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
H017NAS32018-07-16. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl® Touch? Phase 3.0 software previously installed on the vehicle.
SSM737982018-07-16. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
SSM737982018-06-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM737982018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM737812018-04-23. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. The Image Processing Module A (IPMA)has not been updated to latest level software.
SSM737002018-01-29. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
JA17TE-092018-01-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SSM737002018-01-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
JTB00593NAS22017-12-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down
K444NAS32017-11-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.