Service bulletin JTB00510NAS2
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10095323 |
| Published by NHTSA | 2017-03-16 |
| Manufacturer's number | JTB00510NAS2 |
| Manufacturer's date | 2016-10-26 |
| NHTSA component | ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY |
NHTSA's summary
SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO™ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS SOFTWARE UPGRADE IS DESIGNED TO ENHANCE THE ROBUSTNESS OF THE FOLLOWING FEATURES AND FUNCTIONS: • SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) LOCK UP, AUDIO LOSS; • INFOTAINMENT MASTER CONTROLLER (IMC) RESETS, BLANK SCREENS, AND POOR SYSTEM PERFORMANCE; • CD RIPPING/PLAYBACK ISSUES; • CAMERA: FROZEN CAMERA IMAGE ON SCREEN WHEN REVERSE SELECTED AND CAMERA STABILITY ISSUES; • MEDIA PLAYER CRASH, LIBRARY TRACK SELECT FAILS, USB SOURCE RELIABILITY; AND/OR • PHONE AND BLUETOOTH - CONNECTION AND CONTACTS DOWNLOAD ISSUES.
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Equipment and accessories, Software
| JAGUAR F-PACE | 2017 |
|---|---|
| JAGUAR XE | 2017 |
| JAGUAR XF | 2016, 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 18V052000 | 2018-01-12. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| DVD13707 | 2023-02-06. Service bulletin. DVD software update |
|---|---|
| DVD13604 | 2023-02-06. Service bulletin. Software update 04 |
| DVD136-1 | 2023-02-06. Service bulletin. the DVD software update |
| SSM70058 | 2022-12-12. Service bulletin. Diagnostic Software Hardware |
| SSM69558-2 | 2022-12-12. Service bulletin. Navigation errors or freezing on the `Initalization` screen |
| SSM69518-2 | 2022-12-12. Service bulletin. Unable to save navigation co-ordinates |
| SSM75856 | 2022-10-07. Service bulletin. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING |
| SSM75804 | 2022-10-07. Service bulletin. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD |
| SFCC_NOV2021_25 | 2021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard |
| K437NAS1 | 2021-06-07. Service bulletin. Incontrol touch pro phase 2.5 software update. |