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Service bulletins for the 2021 Infiniti QX80

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

98 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
ITB22-0272022-08-26. Service bulletin. ELECTRICAL SYSTEM. ENABLING WIRELESS APPLE CARPLAY® FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlay® features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may need to be updated. Perform steps 1-4 beginning on page 3 to check the software version.
ITB22-013A2022-08-26. Service bulletin. ELECTRICAL SYSTEM. CLIENT SATISFACTION INITIATIVE 2020-2021 QX80; INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION Client Satisfaction Initiative ID # PC882 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Client Satisfaction Initiative ID # PC882. • Discard all previous versions of ITB22-013.
PC882 2020-21 QX2022-06-08. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Wireless Apple CarPlay® Update Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is continuing to conduct a Client Service Initiative (CSI) on certain specific model year 2020-2021 QX80 vehicles that were previously included and subsequently removed and suspended from the initiative under PC839. The previous software update did not fully address the intended concerns. INFINITI is launching a new CSI that will provide clients with a free Infotainment software update, which includes Wireless Apple CarPlay®. The CSI will be available until June 30, 2022. The update will bring the vehicle’s software to current production level, improve system overall performance, and enable client’s use of Apple CarPlay® wirelessly. For more information on Apple CarPlay®, please refer to: INFINITI Apple CarPlay® Features & FAQs INFINITI’s InTouch system is designed to improve the driving experience. Certain Model Year 2020 and 2021 INFINITI vehicles are already equipped with Apple CarPlay® to enhance iPhone users’ experience with iOS13 and later, but they currently require a USB cord connection to an iPhone to use. The update eliminates the need to remove the iPhone from one’s pocket or bag. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaign I.D. PC882 • New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to IPSB 15-286 for additional information 2. Retailers should ensure any applicable vehicle has the latest AV control unit software installed, and use ITB22-013 to update the following software: • Enablement of Wireless Apple CarPlay® • Stability improvements and “bug” fixes
ITB22-0212022-06-03. Service bulletin. SEAT BELTS. SEAT BELT REMINDER SERVICE INFORMATION SERVICE INFORMATION On the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owner’s manual.
ITB22-0202022-06-03. Service bulletin. ELECTRICAL SYSTEM. TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function. Some models will store DTC B2E1B-97 (Automatic eCAll locked) as “CURRENT” when this function is disabled. This bulletin describes how to reset the TCU after an automatic collision notification has been performed. For models with B2E1B-97 (Automatic eCAll locked) set as “CURRENT”, complete the SERVICE PROCEDURE starting on page 2, and then erase DTCs after confirming TCU condition is “UNLOCK”.
ITB22-0172022-06-03. Service bulletin. ELECTRICAL SYSTEM. B2E01-96 (INTERNAL BATTERY) DTC STORED AS CURRENT IN IVC SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 (Internal battery) to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEURE starting on page 2.
ITB22-0152022-06-03. Service bulletin. FUEL SYSTEM, GASOLINE. SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” (fuel pump assembly). The fuel level sensor can be replaced separately. • P0460 (FUEL LEV SEN SLOSH) • P0461 (FUEL LEVEL SENSOR) • P0462 (FUEL LEVL SEN/CIRC) • P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.
ITB19-024B2022-05-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; AIR BAGS. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-0132022-05-20. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. CLIENT SATISFACTION INITIATIVE 2020-2021 QX80; INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION SERVICE INFORMATION Infiniti is providing a free infotainment software update, including Wireless Apple CarPlay®, until June 30, 2022. This upgrade will bring the vehicle’s infotainment software up to current production level, improve system overall performance, and enable wireless use of current Apple CarPlay® features. RETAILER RESPONSIBILITY It is the retailer’s responsibility to check SERVICE COMM using Service Comm I.D. PC882 for the status on each vehicle falling within the range of this client satisfaction initiative, which for any reason enters the service department. If a vehicle subject to this client satisfaction activity was part of a retailer trade, the letter associated with that vehicle should be forwarded to the appropriate retailer for upgrade completion.
ITB20-021D2022-05-20. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-042C2022-05-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-030B2022-05-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB19-029C2022-05-20. Service bulletin. COMMUNICATION:MANUFACTURER TELEMATICS. TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB22-0062022-03-12. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle’s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ignition ON, while using the high amperage quick charge could potentially damage the fuel pump control module. • Only turn the ignition ON when either the ESM or a technical service bulletin service procedure states to do so, and only while using a battery maintainer or smart charger set to reflash mode, or a similar setting. • Battery voltage should not exceed 16V during a reprograming operation.
ITB17-042E2022-03-12. Service bulletin. ENGINE AND ENGINE COOLING. DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052D2022-03-12. Service bulletin. ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-044J2022-03-12. Service bulletin. FUEL SYSTEM, OTHER; ENGINE AND ENGINE COOLING. EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006C2022-03-12. Service bulletin. ELECTRICAL SYSTEM. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013C2022-02-10. Service bulletin. LANE DEPARTURE: ASSIST; LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM. AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-011F2022-02-10. Service bulletin. ELECTRICAL SYSTEM; ENGINE. REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029B2022-02-09. Service bulletin. ELECTRICAL SYSTEM. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REV 2 - PC839 202022-01-08. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Wireless Apple CarPlay® Update Voluntary Service Campaign UPDATE December 16, 2021 Please discard earlier versions of this bulletin. The announcement from October 18, 2021 has been updated to highlight the following important information: • Review of additional production records has allowed INFINITI to more accurately identify the production window of vehicles potentially within scope of this activity. As a result, the population of applicable QX50 vehicles has increased for this activity.
NTB03-074P2022-01-08. Service bulletin. EXTERIOR LIGHTING. HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-0312022-01-08. Service bulletin. EQUIPMENT:MECHANICAL. OIL LEAK AT REAR OF TRANSMISSION SERVICE INFORMATION When diagnosing an oil leak at the rear of the transmission on an applied vehicle, follow the SERVICE PROCEDURE in this bulletin to determine if the origin of the leak is at the rear extension seal, or at the pressed-in plug of the propeller shaft sleeve yoke (Figure 1).
ITB17-033C2022-01-08. Service bulletin. EXTERIOR LIGHTING. CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.