Service bulletin ITB13-052D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10208933
Published by NHTSA	2022-03-12
Manufacturer's number	ITB13-052D
Manufacturer's date	2022-02-22
NHTSA component	ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM

NHTSA's summary

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Body control module

Vehicles listed
INFINITI JX35	2013
INFINITI M35 HYBRID	2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M37	2011, 2012, 2013
INFINITI M56	2011, 2012, 2013
INFINITI Q50	2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
INFINITI Q50 HYBRID	2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q60	2014, 2015
INFINITI Q60	2017, 2018, 2019, 2020, 2021, 2022
INFINITI Q70	2014, 2015, 2016, 2017, 2018, 2019
INFINITI Q70 HYBRID	2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX30	2017, 2018, 2019
INFINITI QX50	2019, 2020, 2021, 2022
INFINITI QX56	2011, 2012, 2013
INFINITI QX60	2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
INFINITI QX60 HYBRID	2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX80	2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
INFINITI rQ50 HYBRID	2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB22-003	2022-02-10. Service bulletin. REAR DOOR ALERT SERVICE INFORMATION SERVICE INFORMATION This bulletin contains supplementary information related to the rear door alert system on the APPLIED VEHICLES. Although the Electronic Service Manual (ESM) should be the primary source of information for inspection, diagnosis, and repair, the supplementary information in this bulletin will assist in these areas. The information in this bulletin includes: • Rear door alert description • How to turn the rear door alert system ON and OFF • Vehicle information display alert/message • Rear door alert operation NOTE: Do not replace the BCM for a rear door alert concern unless all information in this bulletin has been reviewed and the concern has been verified to be abnormal.
ITB22-002	2022-02-10. Service bulletin. BCM SERVICE INFORMATION SERVICE INFORMATION • When replacing the BCM, ALWAYS replace it with a new one. • Module configuration MUST BE performed before pairing the BCM and Intelligent Key unit. Once the BCM and Intelligent Key unit have been paired, portions of the configuration are locked and can no longer be changed. • When replacing the BCM, it is critical to follow the work procedure as detailed in the ESM. o Refer to the ESM: ELECTRICAL & POWER CONTROL > BODY CONTROL SYSTEM > BASIC INSPECTION > ADDITIONAL SERVICE WHEN REPLACING BCM To prevent damage to the BCM, perform module configuration BEFORE pairing the BCM and Intelligent Key unit.
ITB21-029	2022-01-08. Service bulletin. WIRELESS CHARGING REQUIRES DOORS TO BE CLOSED SERVICE INFORMATION The wireless charging pad requires the vehicle doors to be closed before charging will start, and while charging, the function is suspended when the doors are opened. This function is controlled by the Body Control Module (BCM), and is normal.
ITB14038	2021-05-10. Service bulletin. SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually configured. Configuration settings are not "spelled out" in C-III plus. For example, under Intelligent Key Type the designation "0" is used in place of "without I-KEY". Currently, the Electronic Service Manual (ESM) does not have a definition chart. The ESM will be updated with this information. Updated ESMs will be distributed to the field as quickly as possible. Until the updated ESMs are made available, please use the chart on the next page to assist in performing a manual configuration on the applied vehicles listed above. See this bulletin for further detail.
ITB14035	2021-05-10. Service bulletin. IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: - The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. - Memory positions 1 and 2 do not work when their buttons are pressed. - The LED memory position and set indicator light does not come on. - The outside mirrors can NOT be adjusted with the power mirror switch. - The driver?s seat and steering wheel can be adjusted with the steering wheel switch. ACTION: Replace the BCM. - For BCM replacement procedure, refer to the M ELECTRICAL & POWER CONTROL > BCS Body Control System section of the appropriate Electronic Service Manual (ESM). See this bulletin for further detail.
ITB14012	2021-05-10. Service bulletin. SERVICE INFORMATION When a BCM is replaced for any reason, TPMS (Tire Pressure Monitor System) configuration must be performed. TPMS configuration is in addition to any other BCM configurations that may be performed. If TPMS configuration is not performed, TPMS transmitter ID registration will not complete. Follow the Service Procedure in this bulletin to perform TPMS configuration. See this bulletin for further detail.
ITB17-060A	2021-04-08. Service bulletin. INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB18-015	2018-05-21. Service bulletin. 2018 QX60; WELCOME LIGHTING DOES NOT WORK This bulletin applies only to vehicles equipped with the Deluxe Technology Package. IF YOU CONFIRM The outside door handle lamp and all interior room lamps related to Welcome Lighting do not turn ON when approaching a locked applied vehicle with an Intelligent Key. NOTE: This issue applies to vehicles equipped with the Deluxe Technology Package. Vehicles without this package are not affected. ACTION 1. Configure the BCM. - See Service Information in this bulletin for the configuration procedure.