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Service bulletin ITB14038

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10192416
Published by NHTSA2021-05-10
Manufacturer's numberITB14038
Manufacturer's date2014-08-06
NHTSA componentELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; EQUIPMENT

NHTSA's summary

SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually configured. Configuration settings are not "spelled out" in C-III plus. For example, under Intelligent Key Type the designation "0" is used in place of "without I-KEY". Currently, the Electronic Service Manual (ESM) does not have a definition chart. The ESM will be updated with this information. Updated ESMs will be distributed to the field as quickly as possible. Until the updated ESMs are made available, please use the chart on the next page to assist in performing a manual configuration on the applied vehicles listed above. See this bulletin for further detail.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Body control module

Vehicles listed
INFINITI Q502014, 2015
INFINITI Q50 HYBRID2014, 2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB13-052D2022-03-12. Service bulletin. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB140122021-05-10. Service bulletin. SERVICE INFORMATION When a BCM is replaced for any reason, TPMS (Tire Pressure Monitor System) configuration must be performed. TPMS configuration is in addition to any other BCM configurations that may be performed. If TPMS configuration is not performed, TPMS transmitter ID registration will not complete. Follow the Service Procedure in this bulletin to perform TPMS configuration. See this bulletin for further detail.