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Service bulletins for the 2018 Infiniti QX60

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

183 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
ITB12-011R2026-04-29. Service bulletin. ELECTRICAL SYSTEM. TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. Ø A table has been provided on the next page that lists the model and year specific steps required to successfully configure a TCU after it has been replaced. Ø A check OFF sheet has been provided on page 21 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.
ITB23-023A2025-02-25. Service bulletin. FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM. AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following: • The ICC stopped working while driving, • The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), • The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND • DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
ITB17-060C2024-07-19. Service bulletin. ELECTRICAL SYSTEM. INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB13-052E2024-06-28. Service bulletin. ELECTRICAL SYSTEM. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006D2024-06-28. Service bulletin. ELECTRICAL SYSTEM. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029C2024-06-14. Service bulletin. ELECTRICAL SYSTEM. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013E2024-06-07. Service bulletin. FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010E2024-03-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010.
ITB23-010D2024-02-08. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010.
ITB12-011Q2024-02-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010C2023-09-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010B2023-09-08. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010A2023-05-05. Service bulletin. ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-035C2023-05-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-011G2023-05-03. Service bulletin. ELECTRICAL SYSTEM. REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-0102023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
ITB19-024B2022-05-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; AIR BAGS. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-0122022-05-20. Service bulletin. ELECTRICAL SYSTEM. HEADREST DVD DISPLAY ISSUES IF YOU CONFIRM One or both of the headrest DVD displays are inoperative. OR One or both of the headrest DVD displays are gray (fuzzy) and then change to a solid blue color before displaying the image from the DVD. ACTION Install 2 service jumper harnesses, which connect from each headrest DVD display to the video distributor.
ITB22-0062022-03-12. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle’s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ignition ON, while using the high amperage quick charge could potentially damage the fuel pump control module. • Only turn the ignition ON when either the ESM or a technical service bulletin service procedure states to do so, and only while using a battery maintainer or smart charger set to reflash mode, or a similar setting. • Battery voltage should not exceed 16V during a reprograming operation.
ITB18-035B2022-03-12. Service bulletin. ELECTRICAL SYSTEM. SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-060B2022-03-12. Service bulletin. ELECTRICAL SYSTEM. INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB13-052D2022-03-12. Service bulletin. ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006C2022-03-12. Service bulletin. ELECTRICAL SYSTEM. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013C2022-02-10. Service bulletin. LANE DEPARTURE: ASSIST; LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM. AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-011F2022-02-10. Service bulletin. ELECTRICAL SYSTEM; ENGINE. REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.