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Service bulletins for the 2019 Freightliner Cascadia

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

771 on file from NHTSA, as of 2026-10-19.

By type

By component

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
CALFTL42-0042021-05-26. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SERVICE BRAKES, HYDRAULIC. Customer Advisory Letter for Drive Axle Drum Brake S-Cam U-Bolt Replacement.
CALFTL60-0012021-05-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Customer Advisory Letter on Adding HVAC Ducting and Vent for the Upper Bunk
FTLCAE182-20172021-05-17. Service bulletin. POWER TRAIN; EQUIPMENT. New DT12 Transmission for Original Cascadia
FTLCAE173-20172021-05-17. Service bulletin. EQUIPMENT; POWER TRAIN. Air-to-Oil Coolers for DT12 in New Cascadia
FTLCAE172-20172021-05-17. Service bulletin. POWER TRAIN:MANUAL TRANSMISSION; EQUIPMENT. New Accuride Aluminum Wheels
FTLCAE167-20162021-05-17. Service bulletin. VISIBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Important Update for Parked HVAC System Options
WI21-0082021-04-23. Service bulletin. EQUIPMENT. Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
DT12 Trans Chafe2021-04-08. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN. DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions.
TechTalk8160K2021-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Tech Talk continued discussion on Alternator Overcharging with A/C switch On only (also reported as Tech Talk 9016).
TechTalk12299K2021-04-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Tech Talk discussion on the Vehicle power distribution model (VPDM) cover and vehicle literature discrepancy.
SB83-1552021-03-26. Service bulletin. EQUIPMENT. Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
SB54-3382021-03-24. Service bulletin. VISIBILITY; EQUIPMENT. Revised Freightliner Service Bulletin for Updating HVAC ECU Software to Fix Front HVAC Evaporator Freezing and Improve Espar Heater Cool Down. This bulletin replaces the version dated 12/23/2020. Information has been added about ParkSmart units and the instructions have been streamlined.
SB54-3052021-03-24. Service bulletin. EQUIPMENT. Revised Freightliner Service Bulletin for New Cascadia Key Fob ID Retention. This bulletin replaces the version dated 8/15/2018. The guidance for locating the serial number for key fobs has changed. It is no longer necessary to document the serial number in PartsPro.
WP21-0072021-03-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
TechTalk7873K2021-03-05. Service bulletin. EQUIPMENT. Tech Talk discussion on Connecting to ESPAR with EDITH.
TechTalk90162021-03-05. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Tech Talk discussion on Alternator Overcharging with A_C switch On only.
CALFTL32-0102021-02-27. Service bulletin. STEERING; EQUIPMENT. Customer Advisory Letter for New Cascadia Front Steer Arm – Drag Link Ball Joint Connection Inspection.
CALFTL31-0032021-02-27. Service bulletin. TRAILER HITCHES; EQUIPMENT. Customer Advisory Letter for Cascadia, New Cascadia, and 122SD Vehicles with Cracked Fifth Wheel Angles
SB54-3082021-02-26. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; EQUIPMENT. Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
ICI21-0032021-02-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
WI21-0062021-02-26. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI20-014R2021-02-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
21TS-032021-02-04. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps. There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertreatment configuration. Exhaust clamp part number TCX T130158342AC2 may be used as a substitute for DDE A6809950502, but be aware of the different torque specs between the two parts.
21TS-012021-01-28. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Technical Service Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
WI21-0032021-01-28. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY. Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.