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Service bulletin WI21-003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10185897
Published by NHTSA2021-01-28
Manufacturer's numberWI21-003
Manufacturer's date2021-01-25
NHTSA componentEQUIPMENT; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Equipment and accessories

Vehicles listed
FCCC XBP2016
FCCC XBP2018
FREIGHTLINER 114SD2016, 2017, 2018, 2019
FREIGHTLINER 122SD2016 to 2019
FREIGHTLINER 122SD2021
FREIGHTLINER ARGOSY2016, 2017, 2018, 2019
FREIGHTLINER BUSINESS CLASS M22016 to 2019
FREIGHTLINER CASCADIA2016, 2017, 2018, 2019
FREIGHTLINER CASCADIA2021
FREIGHTLINER COLUMBIA2016, 2017, 2018, 2019
WESTERN STAR 47002016, 2017, 2018, 2019
WESTERN STAR 48002016, 2017, 2018, 2019
WESTERN STAR 49002021
WESTERN STAR 49X2021
WESTERN STAR 57002016, 2017, 2018, 2019
WESTERN STAR 57002021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V3380002022-05-16. EQUIPMENT:OTHER:LABELS
21V0730002021-02-12. ENGINE
20V6340002020-10-14. EQUIPMENT:OTHER:LABELS; TIRES
20204082020-09-01. Engine
20V5270002020-09-01. ELECTRICAL SYSTEM:WIRING; ENGINE AND ENGINE COOLING
20V2110002020-04-10. EQUIPMENT:OTHER:LABELS
18V5810002018-08-30. ENGINE AND ENGINE COOLING:ENGINE:DIESEL
20176362017-12-18. Accessories
17V8100002017-12-15. EQUIPMENT
17V4520002017-07-17. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
CXA 03_26_Surge Tank2026-04-02. Other. CX Advocate for discolored coolant surge tanks (24CSA-20)
FleetCom_Heater Core2026-01-08. Other. Fleet Communications for Heater Core Plugging
FleetCom_SS 3163-FTL2025-12-06. Other. Fleet Communications for Power Steering Reservoir Fill Cap Venting
FleetCom_Low Coolant2025-12-05. Other. Fleet Communications for Low Coolant Sensor
CXA_10_25_Low Coolant2025-11-05. Other. CX Advocate for P4, WST X-Series, DD Engines Low/Critical Low Coolant Warnings
CXA_10_25_Conmet Oil Pan2025-11-05. Other. CX Advocate for ConMet Oil Pan Insert Additional Issues
CXA_9_25_Tech Questions2025-10-03. Other. CX Advocate for technical questions/issues raised
CXA_8_25_Tech Questions2025-09-02. Other. CX Advocate for technical questions/issues raised
24CSA-19Rev2025-09-02. Other. Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product (HDEP) Oil Separator Leaks
CXA 3_25_NOx2025-04-02. Other. CX Advocate for NOx conversion low faults