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Service bulletin WI20-014R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187440
Published by NHTSA2021-02-25
Manufacturer's numberWI20-014R
Manufacturer's date2021-02-08
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
FCCC S2G2015 to 2017
FCCC S2G2019 to 2020
FCCC S2RV2017 to 2021
FCCC XBP2015 to 2021
FCCC XBR2015 to 2021
FCCC XBS2015 to 2021
FCCC XCL2015 to 2021
FCCC XCM2015 to 2021
FCCC XCP2015 to 2021
FCCC XCR2015 to 2021
FCCC XCS2015 to 2021
FCCC redundant S2G2018
FREIGHTLINER 108SD2015, 2016, 2017, 2018, 2019, 2020, 2021
FREIGHTLINER 114SD2015, 2016, 2017, 2018, 2019, 2020, 2021
FREIGHTLINER 122SD2015 to 2021
FREIGHTLINER BUSINESS CLASS M22015 to 2021
FREIGHTLINER CASCADIA2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
FREIGHTLINER ECONIC SD2019 to 2021
THOMAS BUILT BUSES MINOTOUR2015 to 2022
THOMAS BUILT BUSES SAF-T-LINER C22015 to 2022
THOMAS BUILT BUSES SAF-T-LINER EFX2015 to 2021
THOMAS BUILT BUSES SAF-T-LINER HDX2015 to 2021
WESTERN STAR 47002015, 2016, 2017, 2018, 2019, 2020, 2021
WESTERN STAR 49002015, 2016, 2017, 2018, 2019, 2020, 2021
WESTERN STAR 49X2021
WESTERN STAR 57002015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
WESTERN STAR 69002015, 2016, 2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V3380002022-05-16. EQUIPMENT:OTHER:LABELS
20V6340002020-10-14. EQUIPMENT:OTHER:LABELS; TIRES
20V2110002020-04-10. EQUIPMENT:OTHER:LABELS
20201552020-04-09. Label
20176362017-12-18. Accessories
17V8100002017-12-15. EQUIPMENT
17V4520002017-07-17. EQUIPMENT
16V1430002016-03-09. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL
15V1820002015-03-27. EQUIPMENT
20151332015-03-25. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SF6732024-04-02. Service bulletin. Field Service Campaign for Common Telematics Platform (CTP) Installation and Initialization
SF6652023-12-06. Service bulletin. Field Service Campaign for Common Telematics Platform
SF672_V42023-12-06. Service bulletin. Revised Field Service Campaign for Common Telematics Platform Software Update
ICI23-0502023-12-06. Service bulletin. Important Campaign Information Letter for SF665 - Campaign Reactivated
ICI23-0442023-12-06. Service bulletin. Important Campaign Information Letter for SF665 - Campaign Suspended
SF6392023-11-03. Service bulletin. Revised Field Service Campaign for Bendix SDP5 Software Update
SF6652023-11-03. Service bulletin. Field Service Campaign for Common Telematics Platform
SF6392023-11-03. Service bulletin. Revised Field Service Campaign for Bendix SDP5 Software Update
SB60-1782023-11-03. Service bulletin. Service Bulletin for Relocating the Bluetooth Microphone
ICI23-0342023-09-02. Service bulletin. Important Campaign Infomration Letter for SF639 - Campaign Suspended