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Service bulletins for the 2019 Freightliner Cascadia

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

771 on file from NHTSA, as of 2026-10-19.

By type

By component

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SS10346802020-03-23. Service bulletin. EQUIPMENT. Service Solution for New Cascadia Bluetooth Microphone Relocation. Some fleet drivers are complaining about a lack of reception of the Bluetooth microphone due to it's proximity in the center of the overhead console. The Bluetooth microphone can be relocated into the driver's side overhead panel, either left hand or right hand drive applications.
20CSA-042020-03-22. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
03.2020 Campaign2020-03-18. Service bulletin. EQUIPMENT. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
SB00-0382020-03-18. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SUSPENSION. Freightliner Service Bulletin for vibration troubleshooting - finding the cause. This version replaces the version dated 5/1/14 and adds New Cascadia.
ICI20-010 SF5762020-03-17. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. Important Campaign Information Letter announcing that field service campaign SF576 has been suspended until a change in the procedure has been made.
SF5762020-03-17. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Field Service Campaign has been suspended until a change in the procedure is made.
WP20-0022020-03-17. Service bulletin. STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
02.2020 Campaign2020-03-04. Service bulletin. EQUIPMENT. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
20CSA-012020-02-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING. Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
17TS-12REV2020-01-03. Service bulletin. ELECTRICAL SYSTEM:WIRING; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Technical Service Letter for GHG17 Heavy Duty Engine Platform 1-BOX Aftertreatment System (ATS) Wire Harness experiencing chaffing caused by vibration and dirt collecting in the harness conduit.
CALAirlineBrkt2020-01-03. Service bulletin. EQUIPMENT; STRUCTURE. Customer Advisory Letter for Back Of Cab (BOC) air line relocation. The current location of the bracket for certain New Cascadia do not allow for unobstructed access to BOC and does not allow for tight maneuvering of the vehicle with a trailer.
WI19-0222020-01-02. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM. Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
SB54-3232019-12-20. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Service Bulletin for New Cascadia Pana-Pacific 540 Radio Controls Not Operating Normally. Pana-Pacific DEA540 radios (A22-74389-000) may cease to respond to volume control settings from the steering wheel switches or the controls on the radio faceplate, resulting in erratic volume control.
SB54-3222019-12-20. Service bulletin. EQUIPMENT; VISIBILITY. Service Bulletin for Adjusting Automatic Temperature Control Range with Optimized Idle. Front and rear HVAC systems operate as independent constant outlet temperature control (COTC) systems when Optimized Idle (OI) is not armed.
SS10345752019-11-22. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Service Solution addressing Intermittent Loss of Heat from HVAC Vents for New Cascadia.
SS10345682019-11-22. Service bulletin. EXTERIOR LIGHTING; EQUIPMENT; ELECTRICAL SYSTEM. Service Solution communicating how to minimize the risk of a heat damaged headlamp, or progressive damage to a vehicle due to an improperly installed halogen headlamp bulb,
CALFTL83-0012019-11-21. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Customer Advisory Letter communicating how to update the ParkSmart controller software for specific vehicles. This will address the ParkSmart refrigerant compressor noise.
CALFTL32-0022019-11-21. Service bulletin. EQUIPMENT; SUSPENSION:REAR. Customer Advisory Letter for Airliner welded axle seats. The welded axle seats were installed incorrectly on the rear most drive axle for specific vehicles resulting in an incorrect axle pinion angle. The existing welded axle seats will be removed and replaced with new axle seats installed in the correct orientation.
SB54-2392019-11-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM. Service Bulletin for Cascadia Cabin CAN ECU Compatibility. Compatible software levels are required for the proper operation of the vehicle.
SB32-0402019-11-20. Service bulletin. SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM; EQUIPMENT. Service Bulletin for troubleshooting Airliner suspension air-spring bag misalignment. This version updates applicability to New Cascadia.
SB20-0882019-11-02. Service bulletin. STRUCTURE:BODY:HOOD; EQUIPMENT; ENGINE AND ENGINE COOLING. Service Bulletin describes performing an inspection of the cooling baffle to determine the wear condition of the baffle and to ensure the hood is still sealed for maximum cooling.
SB54-3082019-11-02. Service bulletin. EQUIPMENT. Service Bulletin revision to an earlier submission of SB54-308 for October 2019 (19MC2968). The prior submission added new screenshots. This revision adds clarification for vehicle programming.
FP31-0292019-10-30. Service bulletin. STRUCTURE; EQUIPMENT. Parts technical bulletin on replacement service bumpers for New Cascadia.
SB54-3212019-10-30. Service bulletin. EQUIPMENT; STEERING: STEERING WHEEL/HANDLE BAR; ELECTRICAL SYSTEM. Service bulletin describing the procedures for service harness installation and steering wheel clockspring replacement.
ICI19-0582019-10-30. Service bulletin. EQUIPMENT; VISIBILITY; ELECTRICAL SYSTEM. Important Campaign Information letter announcing that SF560 has been revised for improved clarity of individual programming steps.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.