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Service bulletin 20CSA-04

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10172649
Published by NHTSA2020-03-22
Manufacturer's number20CSA-04
Manufacturer's date2020-03-20
NHTSA componentENGINE AND ENGINE COOLING; EQUIPMENT

NHTSA's summary

Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Equipment and accessories

Vehicles listed
FCCC MT452015 to 2020
FCCC MT552015 to 2020
FCCC S2G2015 to 2017
FCCC S2G2019 to 2020
FCCC S2RV2017 to 2020
FCCC XBP2015 to 2020
FCCC XBR2015 to 2020
FCCC XBS2015 to 2020
FCCC XCL2015 to 2020
FCCC XCM2015 to 2020
FCCC XCP2015 to 2020
FCCC XCR2015 to 2020
FCCC XCS2015 to 2020
FCCC redundant S2G2018
FREIGHTLINER 108SD2015, 2016, 2017, 2018, 2019, 2020
FREIGHTLINER 114SD2015, 2016, 2017, 2018, 2019, 2020
FREIGHTLINER 122SD2015 to 2020
FREIGHTLINER BUSINESS CLASS M22015 to 2020
FREIGHTLINER CASCADIA2015, 2016, 2017, 2018, 2019, 2020, 2021
FREIGHTLINER COLUMBIA2015, 2016, 2017, 2018, 2019, 2020
FREIGHTLINER CORONADO2015, 2016, 2017, 2018, 2019, 2020
THOMAS BUILT BUSES SAF-T-LINER C22015 to 2021
WESTERN STAR 47002015, 2016, 2017, 2018, 2019, 2020
WESTERN STAR 48002015, 2016, 2017, 2018, 2019, 2020, 2021
WESTERN STAR 49002015, 2016, 2017, 2018, 2019, 2020, 2021
WESTERN STAR 57002015, 2016, 2017, 2018, 2019, 2020
WESTERN STAR 69002015, 2016, 2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V3380002022-05-16. EQUIPMENT:OTHER:LABELS
21V0730002021-02-12. ENGINE
20V6340002020-10-14. EQUIPMENT:OTHER:LABELS; TIRES
20204082020-09-01. Engine
20V5270002020-09-01. ELECTRICAL SYSTEM:WIRING; ENGINE AND ENGINE COOLING
20V2110002020-04-10. EQUIPMENT:OTHER:LABELS
18V5810002018-08-30. ENGINE AND ENGINE COOLING:ENGINE:DIESEL
20176362017-12-18. Accessories
17V8100002017-12-15. EQUIPMENT
17V4520002017-07-17. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
CXA 03_26_Surge Tank2026-04-02. Other. CX Advocate for discolored coolant surge tanks (24CSA-20)
FleetCom_Heater Core2026-01-08. Other. Fleet Communications for Heater Core Plugging
FleetCom_SS 3163-FTL2025-12-06. Other. Fleet Communications for Power Steering Reservoir Fill Cap Venting
FleetCom_Low Coolant2025-12-05. Other. Fleet Communications for Low Coolant Sensor
CXA_10_25_Low Coolant2025-11-05. Other. CX Advocate for P4, WST X-Series, DD Engines Low/Critical Low Coolant Warnings
CXA_10_25_Conmet Oil Pan2025-11-05. Other. CX Advocate for ConMet Oil Pan Insert Additional Issues
CXA_9_25_Tech Questions2025-10-03. Other. CX Advocate for technical questions/issues raised
CXA_8_25_Tech Questions2025-09-02. Other. CX Advocate for technical questions/issues raised
24CSA-19Rev2025-09-02. Other. Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product (HDEP) Oil Separator Leaks
CXA 3_25_NOx2025-04-02. Other. CX Advocate for NOx conversion low faults