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Service bulletins for the 2020 Ford Transit

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

177 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
SSM 497082021-03-31. Service bulletin. ELECTRICAL SYSTEM. Some 2018-2019 F-150/F-Super Duty/Expedition/Navigator and 2020 Explorer/Aviator vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To address this condition, reprogram the trailer module (TRM) using the appropriate Ford diagnostic scan tool. For claiming use causal part 19H332 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 496902021-03-31. Service bulletin. ELECTRICAL SYSTEM. For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a module on vehicles that use Ford Diagnosis and Repair System (FDRS). First, an FDRS session must be created on the vehicle prior to removing the faulted module. Once the session is started, run the Programmable Module Installation and replace the module only when instructed by FDRS. Installing a new module prior to starting a scan tool session may result in incomplete module configuration with DTCs U2100, U2101 and/or U2200. Once a session has been started, continue to follow normal WSM procedures to repair the vehicle.
SSM 496652021-03-31. Service bulletin. STRUCTURE. Some 2015-2021 Transit vehicles may experience difficulty opening and/or closing the manual sliding door that will require sliding door adjustment. When performing the sliding door adjustment procedure in Workshop Manual (WSM), Section 501-03, use the following updated torque specs. Step 12 = 70 Nm (52 ft-lb). Step 27 = 40 Nm (30 ft-lb). In step 18, apply Motorcraft Threadlock 262 (TA-26) to the nut before torqueing. The WSM is in the process of being updated to include these revisions.
SSM 496182021-03-03. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs or loose/corroded grounds. Inspect FPCM connector, applicable grounds(F-150- G401, Expedition/Navigator- G403, Transit- G401, 2018-2019 Explorer G302, 2020-2021 Explorer/Aviator- G407) and confirm FPCM connector (F-150- C4336, Expedition/Navigator- C433, Transit- C433, 2018-2019 Explorer C3239, 2020-2021 Explorer/Aviator- C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.
SSM 495462021-03-03. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2021 Transit vehicles equipped with a 3.5L Duratec and built on or before 29-Jan-2021 may exhibit an illuminated malfunction indicator lamp (MIL) with any combination of the following diagnostic trouble codes (DTCs): P02EE, P02EF, P02F0, P02F1, P02F2, and/or P02F3. This may be due to the PCM strategy. Perform a keep alive memory (KAM) reset prior any diagnostics or repairs. The KAM reset clears the KAM to a default setting rather than zero. For claiming, use causal part 12A650 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 495412021-03-03. Service bulletin. EQUIPMENT. Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.
SSM 495282021-03-03. Service bulletin. STEERING. Some 2020 Transit vehicles built on 12-Aug-2019 and through 17-Jul-2020 may exhibit a lack of power steering assist on initial engine start-up with DTC U2016:47 stored in the power steering control module (PSCM). If the DTC is present, verify the current software level using the appropriate Ford diagnostic scan tool by opening log viewer for the PSCM and reading the part number listed next to "(PSCM)_FILENAME =". If the current software level is KK21-14D003-AF, update to the latest software level. If DTC U2016:47 returns, continue with diagnostics and repair direction from Workshop Manual, Section 211-02. For claiming, use causal part 3504 and applicable labor operations in Sections 03 and 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 494322021-02-04. Service bulletin. EQUIPMENT. Some 2020 Transit vehicles may exhibit an open master fuse in the high current battery junction box. The master fuses are now available as a separate service part and can be replaced without replacing the high current battery junction box or wiring harness. For master fuses F9 (500A), F10 (300A), F11 (250A), and F12 (150A), use service part number LJ8Z-14526-C. For master fuses F1 (125A), F2 (80A), F3 (150A), and F6 (150A), use service part number LJ8Z-14526-D. Tighten M8 nuts to 12 +/- 1.8 Nm (106 +/- 16 lb-in). Tighten M5 nuts to 5.4 +/- 0.9 Nm (48 +/- 8 lb-in).
SSM 495102021-02-04. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Some 2020-2021 Transit vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with all of the following diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM): P2804, P2803, P0713, P0710, P0709, and P0708. This article only applies if all of these DTCs are present. Prior to any diagnosis, inspect connectors C1551, C1280, C1281, and C1520 for partial connections, damage, or pushed out pins and repair as necessary. If a fault is not identified during the inspections of the connectors, continue diagnosis using the appropriate WSM Sections.
SSM 494262021-02-04. Service bulletin. EQUIPMENT. Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may report that the vehicle location that is displayed is the Ford manufacturing facility were the vehicle was assembled, yet all other features work as intended. This may be due to the vehicle location not updating since assembly. If all other Ford Pass/Lincoln Way features work correctly except for the vehicle location, open the customer connectivity settings on the SYNC display and verify that the location setting is enabled. If the setting is currently enabled, disable and then re-enable the feature. If the vehicle location is still displayed incorrectly in the app, follow Workshop Manual section 415-00 for further diagnosis.
SSM 494062021-01-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2018 Focus, 2019 Fiesta, 2019-2020 Transit, 2019-2020 Transit Connect, and 2020 EcoSport vehicles may exhibit a concern where the radio randomly seeks through FM stations when a Bluetooth device is connected and streaming audio. Engineering is currently working on a solution for this condition. Inform customers that Ford is developing a software fix that is expected in February 2021. In the interim, let the customer know that the radio will still function without Bluetooth and schedule a follow-up appointment with the customer for late February. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
20B392020-12-05. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR. Certain 2020 Model Year Multiple Vehicle Lines Front View and Center High Mount Stop Lamp Camera Improper Function In some of the affected vehicles, insufficient electrical conductivity within the Printed Circuit Board (PCB) internal to the camera may lead to intermittent front view or Center High Mount Stop Lamp (CHMSL) camera operation. This could result in a blank or distorted image from the front of the vehicle or of the truck bed Dealers are to replace the front view camera or the CHMSL camera following the dealer bulletin technical information. This service must be performed on all affected vehicles at no charge to the vehicle owner.
SSM 493142020-12-04. Service bulletin. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; ELECTRICAL SYSTEM. Some 2020 Transit vehicles built on 31-Jul-2020 and through 14-Aug-2020 may experience a forward collision warning light with diagnostic trouble codes (DTC) B1433:54 and U2100:00 set in the cruise control module (CCM) due to being improperly equipped with a CCM. To verify, electrically disconnect the CCM. Once disconnected, perform a self-test on all other equipped modules. After a self test, start the vehicle to determine if the warning light is present. If other modules do not set loss of communication DTCs with the CCM and the warning light is no longer present, remove the CCM and seal/tape the connector to prevent water intrusion and relocate the harness to prevent rattles.
TSB 20-22142020-11-05. Service bulletin. EQUIPMENT; POWER TRAIN. Some 2015-2020 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (SRW) and a U-joint at the transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds (112-121 km/h 70-75 mph for 4.10 axle ratio, 121-128 km/h75-80 mph for 3.73 axle ratio, and 136-145 km/h 85-90 mph for 3.31 axle ratio) and may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear drive shaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.
20B352020-11-04. Service bulletin. EQUIPMENT; ENGINE; POWER TRAIN. Some of the affected all-wheel driver (AWD) vehicles were assembled with mismatched front to rear final drive gear ratios. AWD vehicles with mismatched gear ratios may exhibit front end shudder upon acceleration and/or the Traction Control System (TCS) may activate. If the TCS activates, an icon on the cluster advising the driver that the TCS is active may illuminate, leading to engine torque reduction to slow the vehicle. The transfer case clutch will continue to wear until AWD function becomes unavailable. Some of the affected rear wheel drive (RWD) vehicles were assembled with incorrect rear final drive gear ratios. Drive characteristics are not noticeably changed.
SSM 492852020-11-04. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING. Some 2020 Transit vehicles equipped with a 3.5L Duratec and built on or before 22-Sep-2020 may exhibit an illuminated malfunction indicator lamp with any combination of the following diagnostic trouble codes (DTCs): P02EE, P02EF, P02F0, P02F1, P02F2, and/or P02F3. This may be due to the PCM strategy. Perform a keep alive memory (KAM) reset prior any diagnostics or repairs. The KAM reset clears the KAM to a default setting rather than zero. For claiming, use causal part 12A650 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 492842020-11-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
SSM 492832020-11-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
SSM 492422020-11-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2020 Transit vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with all of the following diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM): P2804, P2803, P0713, P0710, P0709, and P0708. This article only applies if all of these DTCs are present. Prior to any diagnosis, inspect connectors C1551, C1280, C1281, and C1520 for partial connections, damage, or pushed out pins and repair as necessary. If a fault is not identified during the inspections of the connectors, continue diagnosis using the appropriate WSM Sections.
SSM 492102020-10-06. Service bulletin. ENGINE AND ENGINE COOLING. Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
SSM 491672020-10-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2020 Transit vehicles may exhibit an open master fuse in the high current battery junction box. The master fuses are now available as a separate service part and can be replaced without replacing the high current battery junction box or wiring harness. Tighten M8 nuts to 12 +/- 1.8 Nm (106 +/- 16 lb-in). Tighten M5 nuts to 5.4 +/- .9 Nm (48 +/- 8 lb-in).
TSB 20-23412020-10-05. Service bulletin. STRUCTURE. Some 2015-2020 Transit high roof bus/passenger wagon vehicles may experience a loose or unseated headliner at the C and/or C 1/2 pillar(s) causing visible gaps. This may be due to a lack of retention capability of the headliner locator tabs to the pillar block pins. To correct the condition, install repair coupons to the headliner and replace the headliner air conditioning (A/C) vent foam gaskets.
20B21-S12020-10-01. Service bulletin. ENGINE AND ENGINE COOLING. Certain 2020 Model Year Transit vehicles with 3.5L engines and F-150 / Police Interceptor Utility vehicles with 3.3L engines - Cylinder Head Replacement
SSM 490852020-09-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; ENGINE. Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) are turned on in the SYNC system. If the concerns persist after CCS is turned on, turn CCS OFF, perform an ignition cycle, and turn CCS settings back on. After any CCS changes, force-close and relaunch the FordPass/ LincolnWay app on the customers phone. Once CCS is turned on, program the TCU to the latest IDS/FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
SSM 491292020-09-02. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT; EQUIPMENT. Some 2020 Transit vehicles built on or before 12-Feb-2020 may exhibit a transmission fluid leak at the transmission fluid cooler. When replacing the transmission fluid cooler, also replace the transmission fluid cooler bracket. Perform the adjustment procedure when reattaching the selector lever cable. Refer to Workshop Manual (WSM), Section 307-05. Clear the transmission adaptive tables and perform an Adaptive Learning Drive Cycle using the appropriate scan tool. Refer to WSM, Section 307-01. Advise the customer that this vehicle is equipped with an adaptive transmission shift strategy. When the adaptive strategy is reset, the computer will begin a relearning process. This process may result in firmer than normal upshifts and downshifts for several days and will improve over time.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.