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Service bulletin SSM 49528

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187918
Published by NHTSA2021-03-03
Manufacturer's numberSSM 49528
Manufacturer's date2021-02-02
NHTSA componentSTEERING

NHTSA's summary

Some 2020 Transit vehicles built on 12-Aug-2019 and through 17-Jul-2020 may exhibit a lack of power steering assist on initial engine start-up with DTC U2016:47 stored in the power steering control module (PSCM). If the DTC is present, verify the current software level using the appropriate Ford diagnostic scan tool by opening log viewer for the PSCM and reading the part number listed next to "(PSCM)_FILENAME =". If the current software level is KK21-14D003-AF, update to the latest software level. If DTC U2016:47 returns, continue with diagnostics and repair direction from Workshop Manual, Section 211-02. For claiming, use causal part 3504 and applicable labor operations in Sections 03 and 10 of the Service Labor Time Standards (SLTS) Manual.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Trouble codes named

U2016

Vehicles listed
FORD TRANSIT2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 512952023-01-31. Service bulletin. Some 2020-2022 Transit, 2022 E-Transit vehicles built on or before 26-Apr-2022 may exhibit a lack of power steering assist at initial vehicle start-up with diagnostic trouble code (DTC) C102D:00 stored in the power steering control module (PSCM). This may be due to the PSCM software. To correct this condition, update the PSCM to the latest software level using the latest version of Ford Diagnosis and Repair System (FDRS) tool. If the DTC C102D:00 returns, continue with diagnostics and repair direction from Workshop Manual, Section 211-02. For claiming, use causal part 3504 and applicable labor operations in Sections 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 503432021-12-26. Service bulletin. Some 2020-2021 Transit vehicles built on 12-Aug-2019 and through 1-Sep-2021 may exhibit a lack of power steering assist on initial engine start-up with diagnostic trouble code (DTC) U3000:49 stored in the power steering control module (PSCM). This may be due to the PSCM software. To correct this condition, use the appropriate Ford diagnostic scan tool to update the PSCM to the latest software level. If DTC U3000:49 returns, continue with diagnostics and repair direction using Workshop Manual, Section 211-02. For claiming, use causal part 3504 and applicable labor operations in Sections 03 and 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 486522020-04-02. Service bulletin. SSM 48652 - 2020 Transit - Lack Of Power Steering Assist On Initial Engine Start-Up With Diagnostic Trouble Code (DTC) U2016:47 - Built On Or After 12-Aug-2019 Some 2020 Transit vehicles built on or after 12-Aug-2019 may exhibit a lack of power steering assist on initial engine start-up with DTC U2016:47 stored in the power steering control module (PCSM). If the DTC is present, before performing Workshop Manual (WSM) diagnostics, reprogram the PCSM with the latest software level of the appropriate Ford diagnostic scan tool. If DTC U2016:47 returns, continue with diagnostics and repair direction from WSM, Section 211-02. For claiming, use causal part 3504 and applicable labor operations in Sections 03 and 10 of the Service Labor Time Standards (SLTS) Manual.