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Service bulletins for the 2018 Ford Transit

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

192 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
SSM 473942018-07-23. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by a cracked piston skirt. The noise can be isolated to a cylinder using a stethoscope or other suitable listening device. Canceling the affected cylinder will reduce or eliminate the noise. If the noise is isolated to a specific cylinder, it is recommended to replace the short block. If the noise cannot be isolated using the methods described, refer to the Workshop Manual (WSM) for diagnosis. A cracked piston skirt does not result in metal contamination of the engine or any related cylinder head damage. Prior approval for short block replacement is not required under new vehicle limited warranty coverage.
SSM 473802018-07-23. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 473792018-07-23. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 473762018-07-23. Service bulletin. ENGINE; EQUIPMENT. Some 2013-2018 F-150, 2015-2018 Transit/Expedition, and 2015-2017 Navigator vehicles equipped with a 3.5L EcoBoost engine with greater than 20,000 miles may exhibit a tick type noise from the cylinder block area. This noise may be caused by a cracked piston skirt. The noise can be isolated to a cylinder using a stethoscope or other suitable listening device. Canceling the affected cylinder will reduce or eliminate the noise. If the noise is isolated to a specific cylinder, it is recommended to replace the short block. If the noise cannot be isolated using the methods described, refer to the Workshop Manual (WSM) for diagnosis. A cracked piston skirt does not result in metal contamination of the engine or any related cylinder head damage. Short block replacement does not require prior approval.
SSM 473402018-07-23. Service bulletin. EQUIPMENT; STRUCTURE. 2017-2018 F-Super Duty/F-650/F-750/E-Series/Transit chassis cab and stripped chassis vehicles have their front alignment set as part of final assembly. The addition of aftermarket equipment such as utility and box bodies will change the ride height and therefore the alignment angles. Front-end alignments performed before the addition of aftermarket equipment may not be accurate. It is the responsibility of the final-stage manufacturer to check and set alignment angles and set clear vision (steering wheel orientation) after the addition of the aftermarket equipment. Reference page nine of the Body Builders Layout book for more information about this and the addition of aftermarket bodies to incomplete vehicles.
TSB18-21722018-07-23. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some 2015-2018 Transit vehicles equipped with a 3.5L or 3.7L engine may exhibit a lack of heat or uneven heat from side to side. This condition may be due to deposits from the engine coolant trapped in the heater core. Follow the Service Procedure steps to correct the condition.
SSM 470202018-06-11. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV). Some 2015-2018 Transit vehicles equipped with a 3.2L Duratorq-TDCi may exhibit an engine oil leak from the rear crankshaft seal. The Workshop Manual (WSM), Section 303-01 has been updated to include the correct location to apply sealant to the rear crankshaft seal. When repairing a rear crankshaft oil leak condition, a 3 mm (0.120 in) bead of Motorcraftù Silicone Gasket and Sealant TA-30 (WSE-M4G323-A4) or equivalent must be applied to the joints where the ladder frame meets the engine block. Failure to follow the updated procedure in WSM, Section 303-01 may result in a repeat oil leak at the rear of the engine.
SSM 470122018-06-11. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents. This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
SSM 470092018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 470032018-06-11. Service bulletin. EQUIPMENT. 2015-2018 Transit vehicles ordered with a keyless entry keypad arrive with the Ford Accessory keypad installed and programmed. Vehicles built prior to late January 2017 will have a cardboard box containing a master keycode card and personal entry code programming instructions stowed in the vehicles driver door pocket. Vehicles built after late January 2017 will have the cardboard box containing the card and instructions already stowed in the glove box. The master keycode card and programming instructions must be placed along with the other owner literature in the glovebox, for future reference by the vehicle owner. Certain U.S. dealer employees can retrieve lost keypad codes via FMCDealer.com - Parts and Service tab - Parts Product Line Information - Accessories - Keys/Entry Devices.
SSM 469992018-06-11. Service bulletin. SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS. Some 2015-2018 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
SSM 470202018-05-29. Service bulletin. ENGINE AND ENGINE COOLING. Some 2015-2018 Transit vehicles equipped with a 3.2L Duratorq-TDCi may exhibit an engine oil leak from the rear crankshaft seal. The Workshop Manual (WSM), Section 303-01 has been updated to include the correct location to apply sealant to the rear crankshaft seal. When repairing a rear crankshaft oil leak condition, a 3 mm (0.120 in) bead of Motorcraftù Silicone Gasket and Sealant TA-30 (WSE-M4G323-A4) or equivalent must be applied to the joints where the ladder frame meets the engine block. Failure to follow the updated procedure in WSM, Section 303-01 may result in a repeat oil leak at the rear of the engine.
SSM 470122018-05-29. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2015-2018 F-150, Mustang and Transit vehicles built on or before 01-Dec-2017 may have a concern of no airflow from the climate control vents. This may be caused by a seized or sticking A/C clutch. This can be repaired by replacing only the A/C clutch (19D786/19D784). The compressor assembly (19703) may not be required. Refer to Workshop Manual, Section 412-00 for A/C clutch removal. It may be necessary to lightly tap around the stuck area of the clutch with a rubber mallet to free it from the pulley for removal. Refer to applicable labor operations from Section 11 of the SLTS maunual when replacing the A/C clutch.
SSM 470092018-05-29. Service bulletin. EQUIPMENT:ELECTRICAL. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 470032018-05-29. Service bulletin. EQUIPMENT:ELECTRICAL. 2015-2018 Transit vehicles ordered with a keyless entry keypad arrive with the Ford Accessory keypad installed and programmed. Vehicles built prior to late January 2017 will have a cardboard box containing a master keycode card and personal entry code programming instructions stowed in the vehicles driver door pocket. Vehicles built after late January 2017 will have the cardboard box containing the card and instructions already stowed in the glove box. The master keycode card and programming instructions must be placed along with the other owner literature in the glovebox, for future reference by the vehicle owner. Certain U.S. dealer employees can retrieve lost keypad codes via FMCDealer.com - Parts and Service tab - Parts Product Line Information - Accessories - Keys/Entry Devices.
SSM 469992018-05-29. Service bulletin. SEAT BELTS. Some 2015-2018 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
SSM 472572018-05-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2018 F-150, Expedition, Navigator, Transit and Explorer vehicles may exhibit an illuminated MIL with DTC P025A stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump driver module (FPDM) connector. Confirm FPDM connector (F-150 C4336, Expedition/Navigator C433, Transit C433, Explorer C3239) is fully seated prior to performing PC/ED diagnostics or replacing any components. Engineering is investigating, monitor OASIS for updates.
SSM 472522018-05-21. Service bulletin. VISIBILITY. Some 2018 Transit vehicles equipped with power folding mirrors may exhibit the mirror housing vibrating while driving, moving freely, or not moving to the desired position if the mirror is manually folded. Refer to the online Owner's Manual (HTML) - Windows and Mirrors > Exterior Mirrors for the synchronization procedure.
TSB18-21062018-05-21. Service bulletin. TRAILER HITCHES. Some 2018 Expedition/Navigator vehicles built on or before 24-Feb-2018, 2017-2018 F-Super Duty built on or before 26-Feb-2018 and Transit vehicles built on or before 26-Feb-2018 and 2015-2018 F-150 vehicles built on or before 3-Mar-2018 may exhibit a trailer connected and/or disconnected message in the IPC without a trailer connected. Follow the Service Procedure steps to correct the condition.
SSM 472012018-05-21. Service bulletin. EQUIPMENT. Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
SSM 471992018-05-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); FUEL SYSTEM, DIESEL. Some 2018 Transit/F-650/F-750/F-Super Duty vehicles equipped with 6.7L or 3.2L diesel engines may exhibit a diagnostic trouble code (DTC) P2002. The 2018 Powertrain Control/Emissions Diagnosis (PC/ED) Manual pinpoint test RB for DTC P2002 does not reflect the most current diagnostic information. Refer to the 2017 PC/ED for F-Super Duty diesel engine vehicles for the latest diagnostic information. Monitor OASIS for updates.
SSM 471872018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ENGINE AND ENGINE COOLING. Some 2017-2018 Escape/Focus/Transit Connect vehicles equipped with remote start may exhibit the engine shut off after using the remote start function to start the vehicle with DTC P1594 stored in the BCM. If using the FordPass app, the app will tell the customer that the vehicle started successfully, but the customer observes that the vehicle did not start or started then shut off. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
SSM 471712018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
SSM 471702018-05-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 471392018-05-21. Service bulletin. ELECTRICAL SYSTEM. Some 2018 Transit vehicles with a 3.2L engine built on or after 01-Jan-2018 may exhibit various starting or drivability issues along with various diagnostic trouble codes (DTCs). Before performing any diagnostic routines, as part of the standard visual checks, inspect the powertrain control module (PCM) connectors C1232B and C1232T to ensure they are fully seated, latched, and secured.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.