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Service bulletins for the 2019 Ford F-150

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

332 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SSM 489292020-07-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently working on a solution for this condition. Please inform customers that Ford is developing a software fix that is expected in early August. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early to mid August 2020. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
SSM 489352020-07-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip or have short pauses while directions are being provided. Engineering is currently working on a solution for this condition. Please inform customers that Ford is developing a software fix that is expected in early August. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early August 2020. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
SSM 488992020-07-07. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Some 2018-2020 F-150 and F-Super Duty vehicles equipped with tailgate step assemblies may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the step assembly. Before replacing any components for this concern, follow the Tailgate Step Adjustment procedure in Workshop Manual, Section 501-04, General Procedures.
SSM 488942020-07-07. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN; ENGINE. Some 2019-2020 F-150 vehicles equipped with a 5.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0021 and/or P0022 stored in the powertrain control module (PCM). In addition to the DTCs, the vehicle may also exhibit noise near the front of the valve covers from the intake variable camshaft timing (VCT) phasers. To resolve this condition, replace only the VCT solenoid(s) associated with the DTCs present. If the condition persists after VCT solenoid replacement, continue with normal Powertrain Controls and Emissions Diagnosis (PC/ED) Manual diagnostics for any DTCs, and/or follow engine NVH diagnostics in Workshop Manual (WSM), Section 303-00. For claiming, use causal part 6B297 and applicable labor operations in the Service Labor Time Standards (SLTS) Manual.
TSB 20-22072020-07-06. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Some 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit excessive white or blue smoke from the exhaust at start up after a cold soak. This may be due to oil entering the left side turbocharger turbine housing. To correct the condition, follow the Service Procedure steps to replace the left side turbocharger oil supply tube with a revised part.
TSB 20-21702020-06-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles built on 31-Aug-2018 and through 02-Feb-2020 may exhibit a water leak on the right front floor during and/or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct the condensation away from the seal.
SSM 487892020-06-04. Service bulletin. POWER TRAIN; EQUIPMENT; ENGINE. Some 2018-2020 Model Year F-150 vehicles equipped with a 2.7L EcoBoost engine may experience an illuminated malfunction indicator lamp (MIL) with DTC P2196 and/or P2198 stored in the powertrain control module (PCM). Engineering is working to implement a solution for this condition. In the interim, clear the DTCs with the appropriate Ford scan tool and schedule a follow-up appointment with the customer for early July 2020. Advise the customer that a repair is expected to be available in June 2020 and that the condition has no effect on vehicle operation or long term durability.
TSB 20-20342020-03-03. Service bulletin. EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. Some 2015-2019 F-150 vehicles equipped with a 3.3L, 3.5L Duratec, 3.5L EcoBoost and 5.0L engine and equipped with a block heater built on or before 1-Jan-2019 may exhibit a lack of heat concern from the heating ventilation and air conditioning (HVAC) system when operating the vehicle consistently in temperatures that are below -20Å’C (4Å’F). This condition may be due to deposits from the engine coolant becoming trapped in the heater core. To correct the condition, flush the cooling system and replace the heater core.
SSM 484042020-01-08. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2017-2020 F-150 vehicles equipped with a 3.5L EcoBoost engine, 2018-2020 F-150 vehicles equipped with a 2.7L EcoBoost or 5.0L engine, 2019-2020 F-150 vehicles equipped with a 3.0L engine, and an externally controlled variable displacement compressor (EVDC) may exhibit a high pitched squeal or whistle type noise from the engine compartment after the engine is shut off. This condition may be due to the air conditioning (A/C) low side system pressure exceeding the high side pressure resulting in equalization of A/C system pressures through the EVDC A/C compressor. This noise is not detrimental to system operation or durability. Do not attempt diagnosis or repairs for this condition at this time. Engineering is investigating, monitor OASIS for updates.
SSM 483362019-12-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2019 F150, Ranger, Continental, Edge, Nautilus, Mustang, Fusion or MKZ may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently investigating the concern. Monitor Oasis for updates.
TSB 19-23412019-12-04. Service bulletin. EQUIPMENT; STRUCTURE. This article supersedes TSB 19-2285 to update the vehicle model years affected and Service Procedure. Some 2015-2020 F-150 vehicles may exhibit a glove compartment door that is difficult to latch on one or both sides or appears misaligned along the storage tray or right side instrument panel when closed. This may be due to the position of the glove compartment storage tray rubber mat or the seating of the glove compartment door strikers or glove compartment door hinge pins. To correct the condition, follow the Service Procedure steps to reposition or adjust the affected component.
SSM 481352019-09-09. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
SSM 480422019-07-08. Service bulletin. SERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; EQUIPMENT ADAPTIVE/MOBILITY. Some 2018-2019 F-150, Expedition, and Navigator vehicles may exhibit a concern of inoperative adaptive cruise control with no associated diagnostic trouble code (DTC). This concern may occur if the hot in run or start switched power is not present at the anti-lock brake system (ABS) module on circuit CBB17. A load test is recommended to test the ABS module power and ground circuits.
TSB 19-22062019-07-03. Service bulletin. EQUIPMENT. Some 2015-2019 F-150 vehicles may exhibit a glove compartment door that appears misaligned along the storage tray or right side instrument panel when closed. This may be due to the position of the glove compartment storage tray rubber mat or the seating of the glove compartment door strikers or glove compartment door hinge pins. To resolve the condition, follow the Service Procedure steps to reposition or adjust the affected component.
SSM 479672019-06-06. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
TSB19-21222019-06-05. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2015-2019 F-150 vehicles equipped with a 3.3L, 3.5L Duratec, 3.5L EcoBoost and 5.0L engine without a block heater built on or before 1-Jan-2019 may exhibit a lack of heat concern from the heating ventilation and air conditioning (HVAC) system when operating the vehicle in temperatures consistently below -20Å’C (4Å’F). This condition may be due to deposits from the engine coolant becoming trapped in the heater core. To correct the condition, flush the cooling system and replace the heater core. Follow the Service Procedure steps to correct the condition.
SSM 479252019-05-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT. SSM 47925 - 2019 Various Vehicles - SYNC 3 - Infotainment Screen Concerns, Wi-Fi ConnectionMessage, Rear View Camera Operation Some 2019 vehicles equipped with SYNC 3 may have the following intermittent symptoms: a Wi-Fi connection pop up every key cycle, frozen unresponsive screen, a solid blue screen when moving forward at speeds above 10 mph, the rear view camera remains on the screen at speeds below 10 mph, or poor App performance. To resolve this concern, check for a SYNC software update under the OASIS Tab SYNC selection. If an update is available, update the APIM software per Workshop Manual (WSM), Section 415-00. Follow the onscreen instructions provided by the programming process. To verify success after programming, turn the key off with the dooropen for 5 minutes. Perform this SYNC programming before taking any other repair steps. For claiming, use causal part 14G371 and applicable labor operations inSection 10 of the SLTS manual. APPLICABLE VEHICLES
SSM 478502019-05-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
TSB 19-20712019-04-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Some 2015-2019 F-150 vehicles may exhibit a glove box door that appears misaligned along the storage tray or right side instrument panel when closed. This may be due to the position of the glove box storage tray rubber mat or the seating of the glove box door strikers or glove box door hinge pins. To resolve the condition, reposition or adjust the affected component according to the Service Procedure.
TSB 19-20412019-04-01. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some 2015-2019 F-150 XL/XLT vehicles may exhibit warping/separation of the instrument panel at the defrost vents. To resolve the condition, replace the instrument panel upper section.
SSM 477492019-03-04. Service bulletin. EQUIPMENT. Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
SSM 477082019-03-04. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or MKX with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. To eliminate this symptom from occurring, it is recommended to disable the Wi-Fi in the settings menu by selecting Automatic updates. Shut off system WIFI and then disable automatic updates. If the vehicle is stuck in the rear camera state you can exit this state by shutting the vehicle off and powering the system down for at least three minutes. Engineering is investigating, monitor OASIS for updates.
TSB 18-23742019-03-04. Service bulletin. EQUIPMENT; STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY. Some 2015-2019 F-150, 2017-2019 F-Super Duty, 2018-2019 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. Follow the Service Procedure steps to correct the condition.
TSB 18-23612019-03-04. Service bulletin. EQUIPMENT; SEATS. Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.
SSM 477402019-03-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING. 2018 Expedition/Navigator, 2018-2019 F-Super Duty and 2019 E-Series/F-650/F-750 vehicles built on or after 9-Jul-2018 and 2019 F-150/Transit vehicles built on or after 2-Jan-2019 are filled with the new Motorcraft Yellow Antifreeze/Coolant. When servicing the cooling system(s) on these vehicles, use Motorcraft Yellow Antifreeze/Coolant VC-13-G (CVC-13-G for Canada). Do not mix different colors or types of coolant. NOTE: The Motorcraft Yellow Antifreeze/Coolant may appear green in color due to the florescent dye used.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.