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Service bulletins for the 2025 Ford Explorer

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

189 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SSM 547952026-05-08. Service bulletin. ENGINE; ELECTRICAL SYSTEM; POWER TRAIN. Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test I: Battery Isolation/Voltage Stabilization Control Circuit Carry Outance located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.
TSB 26-22002026-05-06. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING; UNKNOWN OR OTHER. Some of the vehicles listed in the Model statement above may exhibit an inoperative dark car mode. The vehicle may exhibit at least one of the following features remaining functional when dark car mode is enabled: * Illuminated odometer, compass, outside air temperature, audio/phone display. * Illuminated main message center display area. * Courtesy lighting * Welcome/farewell animation * Night lock indicator * Passenger airbag disable (PAD) indicator dims to minimum brightness * Locking flash/horn feedback This may be due to the software in the body control module (BCM) and the accessory protocol interface module (APIM).
TSB 26-21962026-05-05. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This bulletin supersedes 26-2100. Reason for update: To update vehicle symptoms, affected vehicle lines, and model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Apple CarPlay® or Bluetooth audio Poor or muffled outbound phone call sound quality while using Apple CarPlay® or Bluetooth audio This may be due to the software in the accessory protocol interface module (APIM).
SSM 547922026-05-05. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Some 2025-2026 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on 16-Aug-2025 and through 5-Mar-2026 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0335 stored in the powertrain control module (PCM). DTC P033F may also be stored in the PCM. This may be due to a pin fit concern at PCM connector C1381E pin 7. To correct this condition, install a new terminal in wiring harness connector C1381E pin 7 (GN/BN) using terminal repair kit DU2Z-14474-CA. Refer to Wiring Diagram, Cell 5 for wiring repair information. For claiming use causal part 12A581 and labor operations 12650D and 12650D45WR.
PAC-26.3.3 Explorer2026-04-30. Over-the-air update. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Quality improvements include: -Enhanced audio performance
SSM 547602026-04-28. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. 2025-2026 Explorer/Aviator vehicles are no longer equipped with light emitting diode (LED) confirmation on the vehicles key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain an LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
TSB 26-21502026-04-14. Service bulletin. STEERING; ELECTRICAL SYSTEM. This TSB supersedes TSB 26-2035. Reason for update: update the Service Procedure to add figures 1, 2, 5 and 6 to clarify the ground location, update Steps (13-15, 21-22), and update the Parts list according to the type of vehicle variant and repair. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008:1B and/or U3009:1B stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.
SSM 547202026-04-10. Service bulletin. ELECTRICAL SYSTEM; LANE DEPARTURE: BLIND SPOT DETECTION. Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
TSB 25-24222026-03-31. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This article supersedes TSB 25-2372 to update the vehicle symptoms.
TSB 26-21002026-03-18. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This article supersedes TSB 25-2477 to update the Labor Operation Descriptions. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Bluetooth audio Poor outbound phone call sound quality while using Bluetooth This may be due to the APIM (accessory protocol interface module) software.
PHX-25.DC Explorer2026-03-05. Over-the-air update. STRUCTURE:BODY; ELECTRICAL SYSTEM. "Quality improvements include: -Enables the Open on Approach feature on the vehicle"
SSM 546012026-02-27. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
SSM 545822026-02-17. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Some 2024 Nautilus and 2025 Explorer vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank/white Google map screen, inoperative live traffic data, inoperative voice assistant, the inability to sign into a Google account in the center touch screen, unable to access the Google Play Store in the center display screen, and/or inability to connect to other apps in the center display screen. This may be due to the vehicles Connectivity Package not being activated. To verify if the vehicle has an active Connectivity Package (free or paid) enter the vehicle identification number (VIN) in Professional Technician System (PTS) then navigate to the upper blue tab titled Connected Vehicle > Vehicle Software Subscriptions. It will clearly state if the vehicle has a trial or paid subscription, along with the expiration date. These vehicles come with a free Connectivity Package that lasts for 1 year. To activate the free trial period or to subscribe to a paid subscription, have the customer follow the steps located within The Ford/Lincon App and follow the prompts
SSM 545812026-02-17. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM; VISIBILITY/WIPER. Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto folding mirror functionality not matching the status selected by the switch in the center display screen menu. Examples include auto folding not operating when the switch is enabled and/or auto folding continuing to function when the switch is disabled. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical button is not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibits this condition, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report"
TSB 25-26212026-02-17. Service bulletin. STRUCTURE:BODY; POWER TRAIN; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
SSM 545562026-02-12. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. All 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles will have the Alexa Built-In feature removed from the vehicle in Q1 2026 due to the end of life of Amazon Alexa services in all Ford/Lincoln Digital Experience vehicles. Google Assistant will continue to be the default voice assistant in these vehicles. No additional actions should be taken in an attempt to restore Alexa Built-In functionality.
SSM 545482026-02-12. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Some 2025-2026 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or after 16-Aug-2025 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0335 stored in the powertrain control module (PCM). DTC P033F may also be stored in the PCM. This may be due to a pin fit concern at PCM connector C1381E pin 7. To correct this condition, install a new terminal in wiring harness connector C1381E pin 7 (GN/BN) using terminal repair kit DU2Z-14474-CA. Refer to Wiring Diagram, Cell 5 for wiring repair information. For claiming use causal part 12A581 and labor operations 12650D and 12650D45WR.
BCM-25.6.0 Explorer2026-02-04. Over-the-air update. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. "Quality improvements include: -Prevents instances where the Ford App commands may be inoperative following a software update"
PHX-25.1.2.5.5 Explorer2026-02-04. Over-the-air update. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. "Quality improvements include: -Android Auto enhancements -Android security updates"
TCU-25.2.8.5 Explorer2026-02-04. Over-the-air update. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. "Quality improvements include: -Addresses a loss of connectivity caused by a Cellular Service outage"
SSM 545182026-01-27. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Some 2024-2026 Nautilus, 2025-2026 Explorer/Aviator and 2025 Expedition/Navigator vehicles may exhibit a concern where during an inbound phone call using CarPlay®, the person in the vehicle cannot be heard. This may be due to the software in the accessory protocol interface module (APIM). Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a software solution for this condition and will be released via a software update delivered over-the-air (OTA) expected by April 2026. The software will update automatically if vehicle connectivity is enabled in the vehicle settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update by May 2026. Monitor Professional Technician System (PTS) for additional information.
SSM 545022026-01-21. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Some 2025-2026 Expedition/Navigator/Explorer/Aviator and 2024-2026 Nautilus vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank screen for Google Maps or the absence of live traffic data. To correct this condition, refer to the Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Information and Entertainment System. The WSM has been updated with improved diagnostics for this condition. To confirm whether a vehicle is built with a specific minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner of the Professional Technician System (PTS).
TSB 25-25802025-12-09. Service bulletin. STEERING; ELECTRICAL SYSTEM. Some of the vehicles listed in the Model statement above may exhibit steering column shrouds that are misaligned or pushed out. This may be due to the wiring harness causing interference with the upper and lower shroud connection. Additional Model specification: Equipped with BlueCruise hands free driving system.
ECG-25.2.8.5 Explorer2025-11-03. Over-the-air update. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. "Quality improvements include: -Enhanced FordPass connectivity"
SSM 543132025-10-28. Service bulletin. LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM. Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.