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Service bulletins for the 2013 Ford C-max

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

127 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SSM 461082017-02-04. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY. SOME 2013-2016 C-MAX PHEV VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC) WITH BATTERY ENERGY CONTROL MODULE (BECM) DTCS U3012,P0B37, AND/OR SECONDARY ON-BOARD DIAGNOSTIC MODULE C(SOBDMC) P0A0A. INSPECT LOW VOLTAGE INTERLOCK CIRCUITS, CYB03 AND CYB04 FOR AN INTERMITTENT SHORT TO GROUND. INSPECT THE CIRCUITS FOR WIRE CHAFING ON THE 10B689 HARNESS NEAR C4002 BETWEEN THE TRACTION BATTERY COVER PLATE AND THE TRACTION BATTERY, REMOVE THE AFFECTED CIRCUIT FROM THE CONNECTOR, APPLY HEAT SHRINK TUBING OVER THE CHAFED AREA OF THE CIRCUIT AND APPLY ANTI-ABRASION TAPE. SECURE THE 10B689 HARNESS TO PREVENT REPEAT OCCURRENCE. USE APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM-458662016-09-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. 2013-2016 FOCUS/C-MAX - REMOTE KEYLESS ENTRY (RKE) PROGRAMING CONCERNS
SSM-458212016-08-30. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
ASI-450982015-09-23. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. FORD: THE BATTERY ENERGY CONTROL MODULE (BECM) NEEDS REPROGRAMMING TO LATEST CALIBRATION TO RESET DIAGNOSTIC TROUBLE CODE (DTC) P0B13 AFTER CONNECTING TO ELECTRIC CHARGING STATION. MODEL 2013-15 C-MAX PHEV, FUSION PHEV. *PE
ASI-450902015-09-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. MODEL 2013-16 FUSION, MKZ, 2013-15 C-MAX, 2015 F-150, MKC. *PE
TSB-15-00892015-09-02. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. FORD: A 12 VOLT BATTERY WILL DISCHARGE ON CERTAIN VEHICLES. MODEL 2013-14 C-MAX ENERGI. *PE
15B042015-08-24. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. FORD 2013-2014 C-MAX HYBRID: CUSTOMER SATISFACTION PROGRAM REGARDING 12VOLT BATTERY TEST AND MODULE SOFTWARE UPDATE. *LJ
TSB-14-01732015-08-01. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. FORD: AFTER FOUR WHEEL FLAT TOWING BEHIND RECREATIONAL VEHICLE, VEHICLE MAY EXPERIENCE DISCHARGED OF 12 VOLT BATTERY AND/OR SERVICE ADVANCE TRAC CLUSTER MESSAGE. MODEL 2013-14 C-MAX HYBRID OR ENERGI. *PE
12M022015-07-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TSB CONTAINS OWNERS LETTER. SEE DOCUMENT SEARCH BUTTON. FORD MY/FORD LINCOLN 2011-2014 MODEL YEAR VEHICLES EQUIPPED WITH SYNC AND MYFORD/MY LINCOLN TOUCH. WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE SOFTWARE AND HARDWARE. *LJ
TSB-14-01552015-02-03. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE 12 VOLT BATTERY IS EXPERIENCE A DISCHARGE AND TO CORRECT THIS ISSUE, A SERVICE PROCEDURE HAS BEEN PROVIDED. MODEL 2013-14 C-MAX. *PE
ASI-445592014-10-01. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. LINCOLN/FORD: AN INVESTIGATION BY ENGINEERS IS BEING DONE DUE TO DISCHARGE FROM 12 VOLT BATTERY AND INSPECTIONS OF WATER PUMP CONNECTORS FOR CORROSION OR DAMAGE. MODEL 2013-2014 C-MAX, FUSION HYBRID, MKZ HYBRID. *PE
SB-14-00712014-07-18. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. FORD: THE INSTRUMENT PANEL WILL ILLUMINATE, ON SOME HYBRID/ENERGI VEHICLES, SERVICE ENGINE SOON LIGHT OR WRENCH LAMP ICON. MODEL 2013-2014 C-MAX. *PE
TSB-14-00702014-07-17. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. FORD: IN MESSAGE CENTER, A FALSE LIFTGATE AJAR WARNING INDICATOR, MAY ILLUMINATE. MODEL 2013-2014 C-MAX. *PE
ASI-444012014-06-25. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. FORD: WHEN THE OIL MAINTENANCE ON, IN DISPLAY MESSAGE CENTER, VEHICLE GAS ENGINE CONTINUOUSLY RUN AND ELECTRIC ONLY OPERATION IS NOT AVAILABLE, AND NOT BE CONFUSED WITH OIL CHANGE MONITOR. 2013-2014 C-MAX, FUSION ENERGI. *PE
ASI-443912014-06-16. Service bulletin. ELECTRICAL SYSTEM:WIRING. FORD: A POSSIBLE CHAFING OF WIRING HARNESS NEAR DRIVER/PASSENGER FRONT SEAT FRAME AND THROUGH LIFT GATE, ON DRIVER'S SIDE, NEAR REAR ROOF. MODEL 2013 C-MAX. *PE
ASI-443892014-06-16. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY; ENGINE. FORD: DIAGNOSTIC TROUBLE CODE (DTC) 01594 IS SET IN BODY CONTROL MODULE (BCM) AND NO OTHER CODES, AFTER REMOTE STARTING AND WITH A START STALL SYMPTOM, WITHIN 20 SECONDS. MODEL 2012-2014 FOCUS, 2013-2014 ESCAPE, C-MAX. *PE
ASI-443602014-04-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. FORD: THE BODY CONTROL MODULE (BCM) COULD HAVE LOW VOLTAGE FROM POOR GROUND, CAUSING AN INTERMITTENT, ERRATIC OPERATION OF SEVERAL COMPONENTS, IF DIAGNOSTIC TROUBLE CODE (DTC) IS PRESENT. MODEL 2013 C-MAX, 2013-2014 ESCAPE, FOCUS. *PE
TSB-14-00202014-03-24. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. LINCOLN/FORD: ON SOME VEHICLES, THE ILLUMINATION OF THE WRENCH LAMP AND/OR RED TRIANGLE LAMP, THE CHECK ENGINE LAMP IS ACCOMPANIED WITH VARIOUS DIAGNOSTIC TROUBLE CODES (DTCS) AND SERVICE PROCEDURES UPDATES. MODEL 2013 C-MAX, FUSION, MKZ. *PE
ASI-443252014-03-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. FORD: A MESSAGE INDICATING SIRUS UPDATE STUCK AT 0% STATUS, WHERE RADIO FAILS TO TURN ON, AND CD FAILS TO EJECT WITH MESSAGE SAYING NO DISK; A SOFTWARE SOLUTION TO ISSUES IS BEING DEVELOPED. MODEL 2013 C-MAX, F-SUPER DUTY. *PE
TSB-13-12-232014-02-24. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. FORD: THE HIGH VOLTAGE BATTERY, FAILS TO CHARGE, WHEN USING EITHER 120 VOLT LEVEL 1 ELECTRIC VEHICLE SERVICE EQUIPMENT (EVSE) OR THE 240V LEVEL 2 EVSE AND MAY NEED BECM REPROGRAMMED AND RECALIBRATED. MODEL 2013 C-MAX, 2013-2014 FUSION. *PE
ASI-443022014-02-04. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. FORD: AFTER BEING FULLY CHARGED, THE EV RANGE MAY BE DISPLAYED AND DISTANCE TO EMPTY FEATURE IS SIMILAR TO CONVENTIONAL GASOLINE VEHICLE AND HOW VEHICLE WAS DRIVEN PRIOR TO CHARGING BATTERY. MODEL 2012-2014 FOCUS ELECTRIC, 2013 C-MAX ENERGI, 2013-2014 FUSION ENERGI. *PE
ASI-442872014-02-04. Service bulletin. ELECTRICAL SYSTEM. FORD: SOME VEHICLES CAN HAVE A POOR GROUND THAT CAUSES LOW VOLTAGE IN BODY CONTROL MODULE (BCM) THAT LEADS TO ERRATIC, INTERMITTENT OPERATION OF SEVERAL ELECTRICAL COMPONENTS AND GROUND CIRCUITS NEED TO BE CHECKED. MODEL 2013 C-MAX, 2013-2014 ESCAPE, FOCUS. *PE
TSB-13-6-252013-10-31. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. FORD: ON SOME VEHICLES, A DIAGNOSTIC TROUBLE CODES (DTC) APPEARS REGARDING VEHICLE BEING PLUGGED IN, DUE TO POSSIBLE HIGH VOLTAGE BATTERY IS NOT CHARGING. MODELS 2013 C-MAX, FUSION. *PE
TSB-13-6-232013-10-31. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. FORD/LINCOLN: WHEN VEHICLE IS LEFT UNATTENDED FOR HOURS IN COLD WEATHER TEMPERATURES, ON SOME VEHICLES, BATTERY FAILS TO MAINTAIN A CHARGE OR BECOMES DISCHARGED WHEN OPERATED AT MAXIMUM ELECTRICAL LOADS FOR SHORT CYCLE DRIVE. MODELS 2013 C-MAX, FUSION, MKZ. *PE
ASI-322982013-10-29. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. LINCOLN/FORD: DUE TO VARIOUS DIAGNOSTIC TROUBLE CODES, SOME VEHICLES MAY EXPERIENCE ELECTRICAL CONCERNS OR VARIOUS DRIVABILITY ISSUES SUCH A POSSIBLE INTRUSION OF WATER IN CONNECTORS. MODELS 2013 C-MAX, FUSION/MKZ HYBRID/ENERGI. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.