Service bulletin TSB-13-12-23
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10054756 |
| Published by NHTSA | 2014-02-24 |
| Manufacturer's number | TSB-13-12-23 |
| Manufacturer's date | 2014-01-08 |
| NHTSA component | ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
NHTSA's summary
FORD: THE HIGH VOLTAGE BATTERY, FAILS TO CHARGE, WHEN USING EITHER 120 VOLT LEVEL 1 ELECTRIC VEHICLE SERVICE EQUIPMENT (EVSE) OR THE 240V LEVEL 2 EVSE AND MAY NEED BECM REPROGRAMMED AND RECALIBRATED. MODEL 2013 C-MAX, 2013-2014 FUSION. *PE
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, 12-volt battery
| FORD C-MAX ENERGI | 2013 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| FORD FUSION ENERGI | 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| tsb18-2216 | 2018-09-10. Service bulletin. Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the Service Procedure steps to correct the condition. |
|---|---|
| SSM 47070 | 2018-05-14. Service bulletin. When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest. |
| SSM 46298 | 2017-03-15. Service bulletin. THE EV RANGE AFTER FULLY CHARGING A 2012-2016 FOCUS ELECTRIC, 2013-2016 C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGING EVENT. THE WINDOW STICKER INDICATES 0-19 MILE RANGE FOR 2013-2016 CMAX/FUSION ENERGI. VARIATION OF EV RANGE MAY NOT INDICATE A BATTERY OR CHARGING CONCERN. EV RANGE IS SIMILAR TO THE DTE DISPLAY ON GASOLINE VEHICLES, EV RANGE WILL VARY WITH DRIVING/OPERATING CONDITIONS. CONDITIONS INCLUDE: EXTREME OUTSIDE TEMPERATURES, TERRAIN, DRIVING STYLE, CITY OR HIGHWAY DRIVING, TIRE PRESSURE, AND USE OF ACCESSORIES. IF THE CUSTOMER REPLACES THE LOW ROLL RESISTANCE TIRES WITH A MORE AGGRESSIVE TREAD THE RANGE WILL SUFFER. USING THE CABIN HEATER AND A/C, WHICH ARE ELECTRIC, WILL ALSO DECREASE EV RANGE. TO TEMPORARILY REMOVE THE IMPACT OF DRIVING/CLIMATE HISTORY, RESET THE LIFETIME SUMMARY OR DRIVING HISTORY BY USING THE SETTINGS MENU ON THE LEFT SIDE OF THE INSTRUMENT CLUSTER, UNDER DISPLAY |
| TSB 16-0157 | 2017-03-06. Service bulletin. SOME 2013-2014 C-MAX ENERGI VEHICLES MAY EXHIBIT A CONCERN WITH A DISCHARGED 12 VOLT BATTERY. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION. |
| SSM 46129 | 2017-02-07. Service bulletin. SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184, NO VOLUME CONTROL, OR A STUCK CD WITH NO SLOT BLOCKAGE. PRIOR TO STARTING NORMAL DIAGNOSIS FOR ANY OF THESE CONDITIONS, VERIFY THE ACM IS AT THE LATEST CALIBRATION USING IDS VERSION 102.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE THE APPLICABLE LABOR OPERATION IN SECTION 11 OF THE SLTS MANUAL AND CAUSAL PART 18C869 WHEN CLAIMING THIS REPAIR. |
| ASI-45098 | 2015-09-23. Service bulletin. FORD: THE BATTERY ENERGY CONTROL MODULE (BECM) NEEDS REPROGRAMMING TO LATEST CALIBRATION TO RESET DIAGNOSTIC TROUBLE CODE (DTC) P0B13 AFTER CONNECTING TO ELECTRIC CHARGING STATION. MODEL 2013-15 C-MAX PHEV, FUSION PHEV. *PE |
| ASI-45113 | 2015-09-23. Service bulletin. FORD/LINCOLN: WHEN FLAT TOWING VEHICLE, BATTERY WILL DRAIN, DUE TO MANUAL INSTRUCTION OF KEY REMAINING IN ACCESSORY POSITION. MODEL 2010-13 FUSION, 2010-11 MILAN, 2011-12 MKZ. *PE |
| TSB-15-0089 | 2015-09-02. Service bulletin. FORD: A 12 VOLT BATTERY WILL DISCHARGE ON CERTAIN VEHICLES. MODEL 2013-14 C-MAX ENERGI. *PE |
| TSB-14-0173 | 2015-08-01. Service bulletin. FORD: AFTER FOUR WHEEL FLAT TOWING BEHIND RECREATIONAL VEHICLE, VEHICLE MAY EXPERIENCE DISCHARGED OF 12 VOLT BATTERY AND/OR SERVICE ADVANCE TRAC CLUSTER MESSAGE. MODEL 2013-14 C-MAX HYBRID OR ENERGI. *PE |
| 15-0028 | 2015-07-09. Service bulletin. FORD FUSION 2013: CERTAIN FUSION ENERGI VEHICLES MAY EXPERIENCE NO START WITH A DISCHARGED BATTERY OR INTERMITTENT BATTERY DRAW. *LJ |