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Service bulletins for the 2013 Ford C-max

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

127 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Transmission and driveline are shown. Show all

Bulletins, newest first
TSB 22-23962022-11-01. Service bulletin. POWER TRAIN. Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park.
SSM 507442022-05-14. Service bulletin. POWER TRAIN. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result of a differential or transfer shaft bearing failure and the transmission can be overhauled/rebuilt. Service tools and service parts are now available. Refer to the Workshop Manual, Section 307-01.
TSB 22-20662022-05-02. Service bulletin. POWER TRAIN. Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
TSB 21-21522021-06-03. Service bulletin. POWER TRAIN; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
TSB 21-20332021-04-03. Service bulletin. POWER TRAIN. Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and install the protective cap over the selector at the transmission end of the selector lever cable.
TSB 20-22192020-07-08. Service bulletin. POWER TRAIN; EQUIPMENT. Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park. This may be due to the differential side bearings and/or the transfer shaft and housing. To correct the condition, follow the Service Procedure to install either a transfer shaft kit or a remanufactured transmission assembly.
TSB 19-23912020-02-03. Service bulletin. POWER TRAIN. Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park. This may be due to the differential side bearings and/or the transfer shaft and housing. To correct the condition, follow the Service Procedure to install either a transfer shaft kit or a remanufactured transmission assembly.
SSM 483012019-12-05. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic trouble codes (DTCs): P0496, P1450, P04ED, P04EF, P04EE, P2450, P2451. When performing pinpoint test (PPT) HX in the Powertrain Controls and Emission Diagnosis (PC/ED) Manual for the referenced DTCs, incorrect results may be obtained due to an internal powertrain control module (PCM) software conflict. In order to make sure the PPT provides accurate results, immediately prior to step HX22, make sure the fuel door is fully latched and then press the fuel door release button. Keep the door open while completing HX22, then fully latch again, prior to continuing the remainder of testing
TSB 19-22072019-07-03. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN. Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of the canister purge valve. To correct the condition, follow the Service Procedure steps to update the PCM software and replace the canister purge valve.
SSM 479762019-06-07. Service bulletin. POWER TRAIN. On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
TSB 18-23282018-11-19. Service bulletin. POWER TRAIN. Some 2013-2016 Fusion, MKZ and C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park. Follow the Service Procedure steps to correct the condition.
SSM 460982017-08-01. Service bulletin. POWER TRAIN:AXLE ASSEMBLY. 2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The difference in the displayed ratio originates from rounding differences between systems which results in the discrepancy.
TSB 17-00392017-08-01. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN. Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in Park. Follow the Service Procedure steps to correct the condition.
TSB 17-00312017-05-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). SOME 2013 C-MAX VEHICLES MAY EXHIBIT THE INABILITY TO CONFIGURE THE ABS MODULE DURING THE PMI PROCESS FOLLOWING AN ABS MODULE OR HYDRAULIC CONTROL UNIT (HCU) REPLACEMENT. THIS CONCERN MAY BE DUE TO A POWERTRAIN CONTROL MODULE (PCM) CALIBRATION WHICH IS NOT COMPATIBLE WITH THE NEW ABS MODULE. REPROGRAM PCM TO THE LATEST CALIBRATION USING IDS RELEASE 104.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.
TSB16-01052017-02-21. Service bulletin. POWER TRAIN. SOME 2013-2016 FUSION, MKZ, AND 2013-2015 C-MAX VEHICLES EQUIPPED WITH AN HF35 TRANSMISSION AND BUILT ON OR BEFORE 8/15/2015 MAY EXHIBIT A THUMPING/RUBBING OR GRINDING NOISE COMING FROM THE TRANSMISSION. THE NOISE MAY BE PRESENT IN ALL GEAR RANGES INCLUDING NEUTRAL WHEN THE VEHICLE IS MOVING, BUT WILL NOT BE PRESENT WHEN THE VEHICLE IS STATIONARY OR IN PARK. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM-458002016-08-30. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT. REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER
TSB-14-01762015-08-01. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. FORD/LINCOLN: NOISES COMING FROM TRANSMISSION LIKE GRINDING, RUBBING THUMPING AND PRESENT IN GEAR RANGES WHEN VEHICLE IS MOVING AND NOT PARK OR STATIONARY. MODEL 2013-C-MAX, FUSION, MKZ. *PE
TSB-14-00852014-11-26. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. FORD/LINCOLN: DUE TO AN ADHERENCE FAILURE OF RTV SEALANT, THERE IS A TRANSMISSION FLUID LEAKAGE, IN SOME VEHICLES, FROM DAMPER HOUSING TO TRANSMISSION CASE JOINT. MODEL 2013 C-MAX, 2013-14 FUSION, MKZ. *PE
TSB-14-00852014-11-13. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. FORD/LINCOLN: THE DAMPER HOUSING TO TRANSMISSION CASE JOINT, THERE IS A FLUID LEAK CAUSED BY AN ADHERENCE RTV FAILURE. 2013 C-MAX, 2013-2014 FUSION, MKZ. *PE
TSB-14-00742014-07-19. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). FORD/LINCOLN: WHEN CAUSE OF ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) HAS BEEN REPAIRED, DIAGNOSTIC TROUBLE CODE (DTC) P06B8, IN POWERTRAIN CONTROL MODULE, WILL NOT BE CLEARED. MODEL 2013 C-MAX, FUSION, MKZ. *PE
TSB-14-00202014-03-24. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. LINCOLN/FORD: ON SOME VEHICLES, THE ILLUMINATION OF THE WRENCH LAMP AND/OR RED TRIANGLE LAMP, THE CHECK ENGINE LAMP IS ACCOMPANIED WITH VARIOUS DIAGNOSTIC TROUBLE CODES (DTCS) AND SERVICE PROCEDURES UPDATES. MODEL 2013 C-MAX, FUSION, MKZ. *PE
TSB-13-6-282013-11-01. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). FORD: ON SOME VEHICLES, DIAGNOSTIC TROUBLE CODES (DTCS) ARE STORED IN POWERTRAIN CONTROL MODULE MEMORY, AND USING REMOTE START FEATURE, WOULD HAVE CRANK NO START OR STALL, SHORTLY AFTER VEHICLE HAS BEEN DRIVEN. MODELS 2013 C-MAX, FOCUS, ESCAPE. *PE
ASI-322102013-10-23. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). FORD/LINCOLN: DIAGNOSTIC TROUBLE CODE (DTC) P1124 CAN BE RETRIEVED FROM POWERTRAIN CONTROL MODULE (PCM), WHEN PERFORMING KEY ON ENGINE RUNNING (KOER) SELF TEST. MODELS 2013 C-MAX, FUSION, MKZ HYBRID/ENERGI. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.