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Service bulletin SSM 47976

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10160931
Published by NHTSA2019-06-07
Manufacturer's numberSSM 47976
Manufacturer's date2019-05-10
NHTSA componentPOWER TRAIN

NHTSA's summary

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
FORD C-MAX2013, 2014, 2015, 2016, 2017, 2018
FORD CROWN VICTORIA2010, 2011
FORD CROWN VICTORIA2012
FORD E-1502010, 2011, 2012, 2013, 2014
FORD E-1502015 to 2016
FORD E-2502010, 2011, 2012, 2013, 2014
FORD E-2502016 to 2017
FORD E-3502010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FORD E-4502010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD ECOSPORT2018, 2019
FORD EDGE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FORD ESCAPE2013, 2014, 2015, 2016, 2017, 2018, 2019
FORD EXPEDITION2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
FORD EXPLORER2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FORD EXPLORER SPORT TRAC2010
FORD F-1502010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FORD F-250 SD2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-532011 to 2018
FORD F-550 SD2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-592011 to 2018
FORD F-650 SD2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD FIESTA2011, 2012, 2013
FORD FIESTA2015, 2016, 2017, 2018, 2019
FORD FLEX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FORD FOCUS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FORD FUSION2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FORD MUSTANG2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FORD RANGER2010, 2011
FORD TAURUS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FORD TRANSIT2015, 2016, 2017, 2018, 2019
FORD TRANSIT CONNECT2013, 2014, 2015, 2016, 2017, 2018, 2019
LINCOLN CONTINENTAL2017, 2018, 2019
LINCOLN MKC2015, 2016, 2017, 2018, 2019
LINCOLN MKS2010, 2011, 2012, 2013, 2014, 2015, 2016
LINCOLN MKT2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
LINCOLN MKX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
LINCOLN MKX2019
LINCOLN MKZ2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
LINCOLN NAVIGATOR2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
LINCOLN TOWN CAR2010, 2011
MERCURY GRAND MARQUIS2010, 2011
MERCURY MARINER2010, 2011
MERCURY MARINER2012
MERCURY MILAN2010, 2011
MERCURY MOUNTAINEER2010
MERCURY MOUNTAINEER2011
MOBILITY SPECIALISTS FORD E-1502017
MOBILITY SPECIALISTS FORD E-2502015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20262832026-06-09. Powertrain
20262812026-06-09. Powertrain
20262802026-06-09. Powertrain
26V3780002026-06-09. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
26V3760002026-06-09. POWER TRAIN:MANUAL TRANSMISSION
26V3750002026-06-09. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
20261892026-04-15. Powertrain
26V2370002026-04-14. POWER TRAIN:AUTOMATIC TRANSMISSION
20257072025-12-18. Powertrain
25V1960002025-03-28. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25E10-S12026-10-02. Other. 25E10-S1 Owner letter
TSB 26-2341 v22026-10-01. Service bulletin. This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
SSM 550982026-08-25. Service bulletin. Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the exhaust gas sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics (PC/ED) Manual > Drive Cycles. This may be due to the vehicles diesel oxidation catalyst (DOC) age counter being under the 120-minute age requirement. There is an all-new "PCM Catalytic Converter Age Evaluation" application within the latest version of the Ford Diagnosis and Repair System (FDRS). Use this new FDRS application to determine the age (in minutes) of the DOC. If the age is less than 120 minutes, perform manual regenerations to increase the catalyst age counter to satisfy the monitor age requirement. If further assistance is needed, contact the technical assistance center (TAC). Note: this article only applies to the EGS monitor. Problems with other vehicle monitors not running successfully must be addressed using normal diagnostics located i
26N042026-08-03. Other. Customer Satisfaction Program 26N04 Certain 2015-2017 Model Year F-150 Vehicles Equipped with a 6R80 Transmission Transmission Molded Leadframe Replacement
TSB 26-23412026-07-27. Service bulletin. This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
TSB 26-23282026-07-20. Service bulletin. This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.
25E08-S12026-07-02. Other. Powertrain Control Module (PCM) Reprogramming
25E012026-06-05. Emissions. Certain 2014-2016 Model Year Fusion Vehicles Equipped With 1.5L Engine - Powertrain Control Module (PCM) Reprogramming
25E08 S12026-05-05. Emissions. NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E08 – Supplement #1 Certain 2016 – 2019 Model Year Lincoln MKT, 2016 Model Year MKS, and 2017 - 2020 Model Year Continental Vehicles with 3.7L Engines Powertrain Control Module (PCM) Reprogramming
TSB 26-21942026-04-28. Service bulletin. This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.