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Service bulletin ASI-44325

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10054957
Published by NHTSA2014-03-18
Manufacturer's numberASI-44325
Manufacturer's date2013-12-01
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

FORD: A MESSAGE INDICATING SIRUS UPDATE STUCK AT 0% STATUS, WHERE RADIO FAILS TO TURN ON, AND CD FAILS TO EJECT WITH MESSAGE SAYING NO DISK; A SOFTWARE SOLUTION TO ISSUES IS BEING DEVELOPED. MODEL 2013 C-MAX, F-SUPER DUTY. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
FORD C-MAX ENERGI2013 (the catalog's model; the bulletin names a series or trim of it)
FORD F-250 SD2013 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2013 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2013 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2013 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 SD2013 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2013 (the catalog's model; the bulletin names a series or trim of it)
FORD redundant C-MAX HYBRID2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 463712017-03-20. Service bulletin. SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16-JAN-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL (WSM), SECTION 415-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM-458662016-09-24. Service bulletin. 2013-2016 FOCUS/C-MAX - REMOTE KEYLESS ENTRY (RKE) PROGRAMING CONCERNS
SSM-458212016-08-30. Service bulletin. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
ASI-450902015-09-22. Service bulletin. FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. MODEL 2013-16 FUSION, MKZ, 2013-15 C-MAX, 2015 F-150, MKC. *PE
15B042015-08-24. Service bulletin. TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. FORD 2013-2014 C-MAX HYBRID: CUSTOMER SATISFACTION PROGRAM REGARDING 12VOLT BATTERY TEST AND MODULE SOFTWARE UPDATE. *LJ
450132015-08-17. Service bulletin. FORD F-SUPER DUTY 2011-2015- 6.7L DIESEL: BULLETIN INFORMATION REGARDING MALFUNCTION INDICATOR LAMP DUE TO MODIFIED, MISSING, DAMAGED, OR LOOSE GROUND G400, WITH TROUBLE CODES , P20BC, P20C0, P204C, P208A, P208B, P220E, P130E. *LJ
12M022015-07-31. Service bulletin. THIS TSB CONTAINS OWNERS LETTER. SEE DOCUMENT SEARCH BUTTON. FORD MY/FORD LINCOLN 2011-2014 MODEL YEAR VEHICLES EQUIPPED WITH SYNC AND MYFORD/MY LINCOLN TOUCH. WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE SOFTWARE AND HARDWARE. *LJ
ASI-446912015-04-01. Service bulletin. FORD: AN ERROR MESSAGE IS ENCOUNTERED WHEN ATTEMPTING TO PROGRAM NAVISTAR ELECTRONIC TECHNICAL SUPPORT SYSTEM (NETS) SOFTWARE AND PASSWORD NEEDS TO BE UPDATED. MODEL 2011-13 &15 F-650/F-750. *PE
CSP-14N022015-02-06. Service bulletin. FORD/LINCOLN: THERE IS AN EXTENDED WARRANTY COVERAGE FOR THE LOSS OF ABS SPEED SIGNAL RELATED COMMUNICATION THAT DISABLE OBDII SYSTEM MONITORS FOR PCM REPROGRAMMING. MODEL 2011-14 F-SUPER DUTY, ESCAPE, TAURUS, FUSION, MKT, MKZ. *PE
TSB-14-01412014-11-26. Service bulletin. FORD: WHEN THE POWER TAKE OFF (PTO) IS ENGAGED, THE ENGINE EXHIBITS AN IDLE VIBRATION AND/OR A ROUGH IDLE AND WOULD NEED TO REPROGRAM PCM TO LATEST CALIBRATION. MODEL 2013-2014 F-450, 550. *PE