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Service bulletin CSP-14N02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10056711
Published by NHTSA2015-02-06
Manufacturer's numberCSP-14N02
Manufacturer's date2014-08-26
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

FORD/LINCOLN: THERE IS AN EXTENDED WARRANTY COVERAGE FOR THE LOSS OF ABS SPEED SIGNAL RELATED COMMUNICATION THAT DISABLE OBDII SYSTEM MONITORS FOR PCM REPROGRAMMING. MODEL 2011-14 F-SUPER DUTY, ESCAPE, TAURUS, FUSION, MKT, MKZ. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

Vehicles listed
FORD ESCAPE2011, 2012, 2013, 2014
FORD F-250 SD2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 SD2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
FORD FUSION2011, 2012, 2013, 2014
FORD TAURUS2011, 2012, 2013, 2014
LINCOLN MKT2011, 2012, 2013, 2014
LINCOLN MKZ2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
22V4130002022-06-10. POWER TRAIN:SHIFT LINKAGE/CABLE/ROD; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
19V3620002019-05-13. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
18V4710002018-07-16. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
15V1750002015-03-25. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
14V7360002014-11-18. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
13V5940002013-11-25. POWER TRAIN:AUTOMATIC TRANSMISSION
11V5820002011-12-08. POWER TRAIN:AUTOMATIC TRANSMISSION
11V1280002011-02-24. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
23B632024-01-02. Service bulletin. Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with 6.7L Diesel Engine State Inspection and Maintenance Testing Failure Due to DTCs P2073 and/or P2074
SSM 518542023-09-04. Service bulletin. Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SSM 518492023-09-01. Service bulletin. Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
TSB 23-20982023-05-04. Service bulletin. Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. This may be due to software in the battery energy control module (BECM) and the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the BECM and PCM.
SSM 506362022-03-29. Service bulletin. 2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
TSB 21-22692021-09-30. Service bulletin. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket.
SSM 500962021-09-28. Service bulletin. Some 2013-2016 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an Exhaust System Fluid Fault message and a forced idle mode with various diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). A video explaining how to remove the vehicle from forced idle mode has been added to the Technical Support Videos under the Technical Assistance tab on PTS. The video can be accessed using the following web link, http://site-307934.bcvp0rtal.com/detail/videos/303---engine/video/6258842975001/2013-2016-f-super-duty-exhaust-fluid-fault-procedure.
16-00602020-12-07. Service bulletin. Some 2012-2016 F-Super Duty vehicles equipped with a 6.2L or 6.8L engine built on or before 4/6/2016 may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P0627, P025A, P025B and/or U0109 stored in powertrain control module (PCM) memory.
TSB 19-21002019-05-06. Service bulletin. Some 2013-2015 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or a transmission malfunction service now warning with only diagnostic trouble codes (DTCs) P0741 and/or P1744 stored in the powertrain control module (PCM). This may be due to internal damage to the torque converter. To resolve the condition, repair or replace the affected internal transmission components as directed by the Service Procedure.
SSM 478232019-04-08. Service bulletin. Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.