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NHTSA recall 14V736000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number14V736000
Manufacturer's number14C11
ManufacturerFord Motor Company
Reported2014-11-18
Owners notified2014-12-15
ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Units potentially affected56479
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2016 quarter 1
Filed with NHTSA2016-04-25
Vehicles in the campaign56479
Reported remedied46333 (82%)
Reported unreachable546
Reported removed19

These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

What can happen

If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

The remedy

Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2014 FORD FUSIONBuilt 2013-07-27 to 2014-10-31.
2015 FORD FUSIONBuilt 2013-07-27 to 2014-10-31.
2015 FORD FUSION ENERGIBuilt 2014-07-14 to 2014-10-31. Listed as a series or trim of this model.
2015 FORD FUSION HYBRIDBuilt 2014-02-24 to 2014-10-31. Listed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
TSB 21-22692021-09-30. Service bulletin. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket.
SSM 498212021-06-01. Service bulletin. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 469002018-01-29. Service bulletin. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
TSB 16-01112017-08-01. Service bulletin. Some 2014-2016 Fusion and 2015-2016 Edge vehicles equipped with a 6F35 transmission and active start/stop feature may exhibit an illuminated malfunction indicator lamp (MIL) with a harsh transmission engagement after an active stop/start event. Diagnostic trouble code (DTC) P0C27 will be stored in the powertrain control module (PCM) memory. This condition may be caused by air entering the transmission fluid auxiliary pump supply tube. Follow the Service Procedure steps to correct the concern.
TSB 17-00392017-08-01. Service bulletin. Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in Park. Follow the Service Procedure steps to correct the condition.
SSM-458152016-08-30. Service bulletin. AIR CONDITIONING (A/C) INOPERATIVE - DIAGNOSTIC TROUBLE CODE (DTC) P0645
SSM-458002016-08-30. Service bulletin. REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER
TSB-15-01212016-06-22. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ASI-452392015-10-22. Service bulletin. FORD: SOME VEHICLES TRANSMISSION WILL EXPERIENCE, AFTER A COLD SOAK OR AN EXTENDED PERIOD WITH ENGINE OFF, A 2-3 SHIFT HESITATION DUE TO POSSIBLE HYDRAULIC CIRCUIT DRAIN. MODEL 2013-16 VARIOUS VEHICLES. *PE
TSB-14-01762015-08-01. Service bulletin. FORD/LINCOLN: NOISES COMING FROM TRANSMISSION LIKE GRINDING, RUBBING THUMPING AND PRESENT IN GEAR RANGES WHEN VEHICLE IS MOVING AND NOT PARK OR STATIONARY. MODEL 2013-C-MAX, FUSION, MKZ. *PE

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

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