NHTSA recall 18V471000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 18V471000 |
| Manufacturer's number | 18S20 |
| Manufacturer | Ford Motor Company |
| Reported | 2018-07-16 |
| Owners notified | 2018-09-20 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT |
| Units potentially affected | 504182 |
| Report | Quarterly report 6, for 2019 quarter 4 |
|---|---|
| Filed with NHTSA | 2020-01-29 |
| Vehicles in the campaign | 504182 |
| Reported remedied | 339485 (67%) |
| Reported unreachable | 15416 |
| Reported removed | 17 |
These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
What can happen
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2013 FORD ESCAPE | Built 2013-05-15 to 2013-09-15. |
|---|---|
| 2014 FORD ESCAPE | Built 2013-05-15 to 2013-09-15. |
| 2013 FORD FUSION | Built 2013-05-15 to 2015-08-31. |
| 2014 FORD FUSION | Built 2013-05-15 to 2015-08-31. |
| 2015 FORD FUSION | Built 2013-05-15 to 2015-08-31. |
| 2016 FORD FUSION | Built 2013-05-15 to 2015-08-31. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSB 21-2269 | 2021-09-30. Service bulletin. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket. |
|---|---|
| SSM 49821 | 2021-06-01. Service bulletin. Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 19-2100 | 2019-05-06. Service bulletin. Some 2013-2015 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or a transmission malfunction service now warning with only diagnostic trouble codes (DTCs) P0741 and/or P1744 stored in the powertrain control module (PCM). This may be due to internal damage to the torque converter. To resolve the condition, repair or replace the affected internal transmission components as directed by the Service Procedure. |
| SSM 46900 | 2018-01-29. Service bulletin. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable. |
| 16B35-S1 | 2017-08-01. Service bulletin. Certain 2016-2017 Model Year C-MAX and Fusion Energi Vehicles - Reprogram Powertrain Control Module |
| TSB 16-2037 | 2017-08-01. Service bulletin. Some 2015-2016 Escape and 2016 Fusion vehicles equipped with a 2.0L GTDI engine may exhibit a rolling reverse to drive engagement shudder on acceleration. Reprogram the powertrain control module (PCM) to the latest calibration using IDS release 102.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. |
| TSB 16-0125 | 2017-08-01. Service bulletin. Some 2016 Fusion and Escape vehicles equipped with 2.5L engine may experience a delayed engagement/shudder during a drive to reverse shift. This condition occurs when the throttle is applied during reverse engagement. Reprogram the powertrain control module (PCM) to the latest calibration using IDS release 102.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. |
| TSB 16-0111 | 2017-08-01. Service bulletin. Some 2014-2016 Fusion and 2015-2016 Edge vehicles equipped with a 6F35 transmission and active start/stop feature may exhibit an illuminated malfunction indicator lamp (MIL) with a harsh transmission engagement after an active stop/start event. Diagnostic trouble code (DTC) P0C27 will be stored in the powertrain control module (PCM) memory. This condition may be caused by air entering the transmission fluid auxiliary pump supply tube. Follow the Service Procedure steps to correct the concern. |
| TSB 17-0039 | 2017-08-01. Service bulletin. Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in Park. Follow the Service Procedure steps to correct the condition. |
| 16B35 | 2017-02-23. Service bulletin. CERTAIN 2016-2017 MODEL YEAR C-MAX AND FUSION ENERGI VEHICLES - REPROGRAM POWERTRAIN CONTROL MODULE. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.