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Service bulletins for the 2020 Dodge Durango

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

491 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
S248A0000012024-03-18. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
91002762024-01-16. Service bulletin. EQUIPMENT. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
931202023-10-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
930232023-10-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
ZD72023-09-25. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 - Radio Software update
91001962023-09-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
08140232023-08-21. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.
ReferenceZD72023-08-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 - Radio Software Update
S238A0000242023-07-31. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
BulletinA2023-07-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 - Radio Software Update
18048232023-05-30. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
08045232023-04-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.
08-016-232023-02-13. Service bulletin. EQUIPMENT:ELECTRICAL. Updated Front Turn Signal or Park Lamp Bulb This bulletin is to inform the technician both the socket and bulb will need to be replaced with updated components if front park/turn signal bulb is inoperative.
S23230000022023-02-13. Service bulletin. EQUIPMENT:ELECTRICAL. Washer Light On And Will Not Turn Off After Adding Washer Solvent.
S2108000127-12023-01-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Reboot Continually
S21080001302023-01-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Bubbles Or Delamination On The Radio Display
S21080001272023-01-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Reboot Continually
S21080001192023-01-17. Service bulletin. EQUIPMENT:ELECTRICAL. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
S20080000102023-01-17. Service bulletin. EQUIPMENT:ELECTRICAL. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S21080001202023-01-17. Service bulletin. EQUIPMENT:ELECTRICAL. Radio Volume Uncontrollable Or Changing On Its Own
S21080000982023-01-17. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Radio Screen Freeze, Blank Screen And Reset
08-003-22 REV. A2023-01-17. Service bulletin. STEERING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
21027222023-01-09. Service bulletin. POWER TRAIN; EQUIPMENT; ELECTRICAL SYSTEM. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Poor coast down quality (bump/clunk) at approximately 16-32 kph (10-20 mph) range in manual mode.
S20080000942023-01-09. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Uconnect Market Place APP Fatal Error Message
S20080000102023-01-09. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.