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Service bulletin 0814023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10241074
Published by NHTSA2023-08-21
Manufacturer's number0814023
Manufacturer's date2023-06-09
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

NHTSA's summary

Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CHRYSLER 3002020
CHRYSLER PACIFICA2020
DODGE CHALLENGER2020
DODGE CHARGER2020
DODGE DURANGO2020
JEEP CHEROKEE2020
JEEP COMPASS2020
JEEP GLADIATOR2020
JEEP GRAND CHEROKEE2020
JEEP RENEGADE2020
JEEP WRANGLER2020
RAM 15002020
RAM 25002020
RAM 35002020
RAM 45002020
RAM 55002020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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