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Service bulletins for the 2023 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

361 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
14-012-252025-06-02. Service bulletin. FUEL/PROPULSION SYSTEM. "Unable To Refuel Vehicle Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2450 - Fuel Tank Isolation Valve Stuck Open. Customers may also comment on one or more of the following: ● Unable to open the fuel door. ● Difficult to refuel vehicle. This bulletin involves replacing the fuel vapor valve."
02-002-252025-05-30. Service bulletin. SUSPENSION. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
91005992025-05-29. Service bulletin. ELECTRICAL SYSTEM. Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
S25230000502025-05-28. Service bulletin. POWER TRAIN; ENGINE; UNKNOWN OR OTHER. Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to lessen or remove unwanted mount tension that can lead to vibration complaints.
09-011-252025-05-20. Service bulletin. ENGINE. "Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: ● Rough idle. ● Valvetrain noise. "
9100498 Rev 32025-05-19. Service bulletin. ENGINE. 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
S25080000392025-05-19. Service bulletin. ELECTRICAL SYSTEM. Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
S2323000002 REV.A2025-05-19. Service bulletin. ELECTRICAL SYSTEM. "Washer Light On And Will Not Turn Off After Adding Washer Solvent."
S2423000026 REV.A2025-05-19. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY. Power Sliding Door Will Not Power Open And/Or Close Automatically.
S258A000016REVA2025-05-16. Service bulletin. ELECTRICAL SYSTEM. DVD/Blu-ray Not Syncing Between The Two Rear Screens.
S258A0000162025-05-14. Service bulletin. ELECTRICAL SYSTEM. DVD/Blu-ray Not Syncing Between The Two Rear Screens.
S2408000114 REV.A2025-05-14. Service bulletin. FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. " Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
91005452025-05-07. Service bulletin. ELECTRICAL SYSTEM. "CLUSTER Instrument Panel Multiple cluster issues if misdiagnosed can lead to unnecessary IPC replacement. Tech Tip: Reset the IPC module first before any steps are taken to replace the module are undertaken. Connect Witech to the vehicle. Reset all DTCs and check for active DTCs warnings set against IPC. If battery low indicated against IPC, reset the module via WiTech tool. NOTE: After Battery Drainage, the IPC may not function correctly. Please follow the following steps before considering an IPC replacement: 1) Charge the Battery Ensure the battery is fully charged. 2) Soft Reset Perform a soft reset on the IPC. 3) Power-Up Issue 4) If the IPC does not power up, proceed with the following steps: a. Disconnect the battery. b. Reconnect the battery. 5) If condition still exists, consider IPC replacement."
91005692025-05-06. Service bulletin. ELECTRICAL SYSTEM. "Video Routing Module Verify Z part number availability. Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
S258A0000132025-04-17. Service bulletin. ELECTRICAL SYSTEM. AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
9100347 Rev 12025-04-16. Other. SEATS. "3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
91005462025-04-16. Service bulletin. ELECTRICAL SYSTEM. "Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."
08-103-252025-04-08. Service bulletin. ELECTRICAL SYSTEM. "Radio U29.28 USB Software Update he customer may describe one or more of the following: ● Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. ● Radio reset (Rearview camera functions normally). ● Voice Recognition (VR) inoperable. ● Wireless CarPlay® inoperable. ● Audio sources inoperable. ● Display switches to Nav on VR prompt. ● Vehicle Positioning (Lat/Long) inoperable. ● Surround View Camera inoperable (Rearview camera functions normally). ● Unable to exit FamCam. ● Audio Repetition inoperable. ● Electric vehicle pages inoperable. ● Translated text is incorrect. ● Profile avatar changes in Valet Mode. ● Display does not return to idle mode after call. ● Dynamic rear view camera guidelines inoperable (Rearview camera functions normally). ● FOTA popup won’t dismiss. ● Ambient Lights Setting inoperable. ● Call Status on after all ended Favorites available in valet mode. ● SXMT® Favorites inoperable. ● Tutorial App inoperable. ● Audio Repetition stops during incoming calls. ● Unable to connect second device. ● Unable to exit Seat Comfort popup. ● Call does not end on the Instrument Panel Cluster (IPC). ● Seat Comfort graphic incorrect. ● Headphone button for front passenger display inoperable. ● Schedule update inoperable. ● USB media source inoperable on front passenger display. ● SXMT® inoperable. ● Wireless Android Auto® inoperable. ● Media sources duplicated. ● Audio unmuted at door close. ● Radio freeze (Rearview camera functions normally). ● Radio input lagging. ● Navigation active with no active route. ● Scheduled cabin cooling inoperable. ● Incorrect phone repetition displayed. ● Navigation routing inoperable. ● Unable to exit Electric Vehicle Pages. ● Comfort softkeys incorrect. ● Comfort graphic overlap. ● Unable to change audio sources. ● Audio sources unavailable after profile switch. ● No incoming call popup on Uconnect phone. ● FamCam image in black and white. ● SOS call status banner remains after call ended. ● Press and hold inoperable on comfort temperature slider. ● Setting preferences will not return to default. ● Display input lagging after CarPlay® is connected. ● Changing to unselected audio source. ● Setting preferences not saved on correct profile. ● Translation error in Portuguese. ● Memory seats not saved on correct profile. ● Audio loss. ● Incorrect keyboard in Japanese. ● SXMT® channel art incorrect. ● Rear Seat Entertainment (RSE) audio overlap. ● European Media Source (DAB) available on North America vehicles. ● Black screen (Rearview camera functions normally). ● Unable to delete profile. ● Assist call inoperable. ● Unable to navigate menu with ongoing SOS call. This update also includes the following software enhancements: ● Radio Software stability issues and moving to new U-branch software for core improvement This bulletin involves inspecting the software level and updating the software to U29.28. "
S25080000262025-04-04. Service bulletin. ELECTRICAL SYSTEM. Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster
S25090000042025-04-03. Service bulletin. ENGINE. Misfire DTCs, Rough Idle, Valvetrain Noise
1039522025-04-02. Service bulletin. STRUCTURE:BODY. APPLIQUE - B & C PILLAR
1035252025-04-01. Service bulletin. UNKNOWN OR OTHER. HORN AND BRACKET - NONE
S2509000001 REV.A2025-04-01. Service bulletin. ENGINE. Engine Rattle Noise
21-025-252025-03-25. Service bulletin. POWER TRAIN. "Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 : Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0A3F - Drive Motor A Position Sensor 1 Circuit. ● P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ● P0A45 - Drive Motor B Position Sensor 1 Circuit. ● P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ● Vehicle is in limp mode. NOTE: Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ● Hybrid Control Processor (HCP). ● Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). REPAIR SUMMARY: **This bulletin involves servicing the transmission.**"
1040942025-03-24. Service bulletin. POWER TRAIN. ID-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU)

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.