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Service bulletins for the 2023 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

361 on file from NHTSA, as of 2026-10-19.

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By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
0800624A2024-03-18. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
91002872024-03-18. Service bulletin. EQUIPMENT:ELECTRICAL. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
08194232024-01-16. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Radio Over The Air S26.17 and T25.48 Updating to T25.50 Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition inoperable. Wireless CarPlay® inoperable.Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable (Rearview camera functions normally). FOTA popup won?t dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM® Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM® inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider.
08210232024-01-16. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. Radio T25.50 USB Software Update The customer may describe one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlayT® inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable (Rearview camera functions normally). FOTA popup won?t dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXMT® Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster (IPC). Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXMT® inoperable. Wireless Android Auto® inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit Electric Vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider.
S238A0000582024-01-16. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Radio Navigation Displays Message ?No Maps Available?
S23080001432024-01-16. Service bulletin. EQUIPMENT:ELECTRICAL. After a Service Repair the ORC is Setting Diagnostic Trouble Code (DTC) B223B-00 Vehicle Configuration Mismatch
S238A0000552024-01-16. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Audio Muted During A CarPlay Or Android Auto Phone Call
S20080001852024-01-16. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Uconnect 5 Voice Recognition Options
91002762024-01-16. Service bulletin. EQUIPMENT. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
S22080000302024-01-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. DVD Or Blu-Ray? Disc Can Not Be Launched From The Radio
S238A0000262023-12-18. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
S22080000112023-10-30. Service bulletin. EQUIPMENT:ELECTRICAL. Wireless Qi Charger Not Charging
91002192023-10-30. Service bulletin. EQUIPMENT; LATCHES/LOCKS/LINKAGES:DOORS:LOCK. LATCH, Sliding Door (Right / L For any RU vehicle with a sliding door will not open/close issue please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) switch the door into manual mode. Then, put the door in secondary and see if it will cinch and release through all inputs (overhead console, key fob, handle grab) 2. If sliding doors operate as expected, do NOT replace sliding door latch(es) 3. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).
08194232023-10-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Radio Over The Air S26.17 and T25.48 Updating to T25.50 Software Version
08195232023-10-02. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Rear Seat Entertainment Screen Blank Customer may experience the following: ? **Rear seat entertainment DVD Blue-rayT inoperative.** ? Right and/or Left rear seat entertainment screen(s) goes blank. This bulletin involves checking and if needed, updating the software on both rear seat entertainment display screens.
931202023-10-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
930232023-10-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
S20080001322023-10-02. Service bulletin. EQUIPMENT:ELECTRICAL. Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set for Ambient Air Temp Senso
S238A0000432023-10-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SiriusXM (SXM) Advertisements Pop Up On Radio
81A2023-09-25. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification 81A - Radio Features
S22080000112023-09-25. Service bulletin. EQUIPMENT:ELECTRICAL. Wireless Qi Charger Not Charging
91001962023-09-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
08156232023-08-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect Box requires service message at start up. ? Losing WiFi Hotspot streaming connection: internet data is not reliable. ? User is unable to setup the Charge schedule/Climate schedule events in Uconnect App (TBM is sending failure message). ? LED blinking on overhead console after ignition cycle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 4.27i (WD) and 4.29d (RU) to 4.36.
S22080000302023-07-31. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. DVD Or Blu-Ray? Disc Can Not Be Launched From The Radio or Rear Screens
9100153A2023-07-31. Service bulletin. EQUIPMENT:ELECTRICAL. B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.