Service bulletin 08-103-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

"Radio U29.28 USB Software Update he customer may describe one or more of the following: ● Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. ● Radio reset (Rearview camera functions normally). ● Voice Recognition (VR) inoperable. ● Wireless CarPlay® inoperable. ● Audio sources inoperable. ● Display switches to Nav on VR prompt. ● Vehicle Positioning (Lat/Long) inoperable. ● Surround View Camera inoperable (Rearview camera functions normally). ● Unable to exit FamCam. ● Audio Repetition inoperable. ● Electric vehicle pages inoperable. ● Translated text is incorrect. ● Profile avatar changes in Valet Mode. ● Display does not return to idle mode after call. ● Dynamic rear view camera guidelines inoperable (Rearview camera functions normally). ● FOTA popup won’t dismiss. ● Ambient Lights Setting inoperable. ● Call Status on after all ended Favorites available in valet mode. ● SXMT® Favorites inoperable. ● Tutorial App inoperable. ● Audio Repetition stops during incoming calls. ● Unable to connect second device. ● Unable to exit Seat Comfort popup. ● Call does not end on the Instrument Panel Cluster (IPC). ● Seat Comfort graphic incorrect. ● Headphone button for front passenger display inoperable. ● Schedule update inoperable. ● USB media source inoperable on front passenger display. ● SXMT® inoperable. ● Wireless Android Auto® inoperable. ● Media sources duplicated. ● Audio unmuted at door close. ● Radio freeze (Rearview camera functions normally). ● Radio input lagging. ● Navigation active with no active route. ● Scheduled cabin cooling inoperable. ● Incorrect phone repetition displayed. ● Navigation routing inoperable. ● Unable to exit Electric Vehicle Pages. ● Comfort softkeys incorrect. ● Comfort graphic overlap. ● Unable to change audio sources. ● Audio sources unavailable after profile switch. ● No incoming call popup on Uconnect phone. ● FamCam image in black and white. ● SOS call status banner remains after call ended. ● Press and hold inoperable on comfort temperature slider. ● Setting preferences will not return to default. ● Display input lagging after CarPlay® is connected. ● Changing to unselected audio source. ● Setting preferences not saved on correct profile. ● Translation error in Portuguese. ● Memory seats not saved on correct profile. ● Audio loss. ● Incorrect keyboard in Japanese. ● SXMT® channel art incorrect. ● Rear Seat Entertainment (RSE) audio overlap. ● European Media Source (DAB) available on North America vehicles. ● Black screen (Rearview camera functions normally). ● Unable to delete profile. ● Assist call inoperable. ● Unable to navigate menu with ongoing SOS call. This update also includes the following software enhancements: ● Radio Software stability issues and moving to new U-branch software for core improvement This bulletin involves inspecting the software level and updating the software to U29.28. "

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Trouble codes named

U0485

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email