NHTSA recall 23V010000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V010000 |
| Manufacturer's number | 03A |
| Manufacturer | Chrysler (FCA US, LLC) |
| Reported | 2023-01-17 |
| Owners notified | 2023-02-23 |
| Component | ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER |
| Units potentially affected | 67117 |
| Part numbers | See attached document referenced above for the low voltage wiring and transaxle part numbers. |
| Report | Annual report 1, for 2025 quarter 1 to 2025 quarter 4 |
|---|---|
| Filed with NHTSA | 2026-01-23 |
| Vehicles in the campaign | 67117 |
| Reported remedied | 61703 (91%) |
| Reported unreachable | 234 |
| Reported removed | 1846 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
What can happen
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
The remedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2017 CHRYSLER PACIFICA | |
|---|---|
| 2018 CHRYSLER PACIFICA | |
| 2019 CHRYSLER PACIFICA | |
| 2020 CHRYSLER PACIFICA | |
| 2021 CHRYSLER PACIFICA | |
| 2022 CHRYSLER PACIFICA | |
| 2023 CHRYSLER PACIFICA |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE22008
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE22008 | Preliminary evaluation, opened 2022-07-22, closed 2024-03-27. Transmission fault leading to loss of motive power. POWER TRAIN. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| 9100226 | 2023-10-30. Service bulletin. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
|---|---|
| S238A000034 | 2023-09-25. Service bulletin. USB Hub In-Operable |
| 0817422 | 2022-11-07. Service bulletin. Uconnect Theater USB Port Inoperable This bulletin involves connecting inline connector XY314B. The customer may experience the following: The USB port on the DVD/Blu-Ray player (Uconnect Theater) is inoperable. |
| S2014000001RevA | 2022-09-26. Service bulletin. (Revision A) When replacing the fuel line on a 2017-2018 RU 3.6L engine, it will be necessary to install a new fuel pressre sensor connector on to the vehicle harness. Follow the instructions below (or the I-sheet included with the part) when installing the connector repair kit. |
| S2014000001 | 2022-09-26. Service bulletin. When replacing the fuel line on a 2017-2018 RU 3.6L engine, it will be necessary to install a new fuel pressre sensor connector on to the vehicle harness. Follow the instructions below (or the I-sheet included with the part) when installing the connector repair kit. Improper wiring of the replacement connector can result in DTC P018D-Fuel Pressure Sensor High setting in the PCM. |
| 9004386 | 2022-09-26. Service bulletin. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content |
| S1708000118 | 2022-09-26. Service bulletin. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off |
| 9004290 | 2020-09-28. Service bulletin. WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at XY101 Connector: 1. Order connector repair kits as appropriate. Meaning: no corrosion at other connectors, repair connectors using kits: 68500834AA Fascia side 68497543AA Dash Side - If more corrosion you need the whole harness. 2. Return BOTH the female and male side of the XY101 together, please. 3. Call FCA Redacted Content. If no response in 15 minutes, proceed with repair. |
| 23027 | 2018-03-13. Service bulletin. Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016. |
| TS-WI-0225 | 2017-09-14. Service bulletin. To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.