Service bulletins for the 2023 Chrysler Pacifica
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
361 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 9004452 | 2024-01-08. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. |
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| 9100224 | 2024-01-08. Service bulletin. STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM. SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one. |
| 9100226 | 2024-01-08. Service bulletin. ELECTRICAL SYSTEM. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 9100219 | 2024-01-08. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. LATCH, Sliding Door (Right / L For any RU vehicle with a sliding door will not open/close issue please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) switch the door into manual mode. Then, put the door in secondary and see if it will cinch and release through all inputs (overhead console, key fob, handle grab) 2. If sliding doors operate as expected, do NOT replace sliding door latch(es) 3. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer). |
| 9100212 | 2024-01-08. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures. |
| 3100123 | 2024-01-02. Service bulletin. STRUCTURE. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. |
| 0900423 | 2024-01-02. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS. Incorrect Serpentine Belt and Tensioner This bulletin involves inspecting and if necessary replacing the serpentine belt and tensioner pulley. Customers may experience the following:Premature engine belt wear or noise concerns when driving the vehicle. Belt could snap eventually resulting in water pump and alternator not being driven leading to overheating and dead battery. |
| S2108000015 | 2024-01-02. Service bulletin. BACK OVER PREVENTION. Uconnect Box Require Service Message |
| S1408000384 | 2024-01-02. Service bulletin. BACK OVER PREVENTION; LANE DEPARTURE. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| S2208000030 | 2024-01-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. DVD Or Blu-Ray? Disc Can Not Be Launched From The Radio |
| S2123000023 | 2024-01-02. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually |
| 9003357A | 2024-01-02. Service bulletin. ENGINE AND ENGINE COOLING. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 9003357 | 2024-01-02. Service bulletin. BACK OVER PREVENTION. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 9100132 | 2024-01-02. Service bulletin. BACK OVER PREVENTION. ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise. |
| 9100131 | 2024-01-02. Service bulletin. BACK OVER PREVENTION. Video router module Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. |
| S238A000026 | 2023-12-18. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times |
| S238A000049 | 2023-12-18. Service bulletin. BACK OVER PREVENTION. SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume |
| S238A000047 | 2023-12-18. Service bulletin. BACK OVER PREVENTION. Humming Noise Through Speakers While Vehicle Is Off |
| 9100221 | 2023-12-18. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information. Some affected modules may include : HVAC-R, Radio, Amplifier (AMP) & Premium, HVAC, ORC, LBSS, RBSS, PCM, EPS, MSMP, AHLM, PTS/PAM, ICS, ESM, RF Hub, RCCC, MSMD, ANC, PLGM, PSDML, DMRL, DMRR, PSDMR, TBM, PDM(DMFL/R), DDM(DMFL/R), DTCM, OCM, ACC, FFCM, DSM, CVPM, VRM, SCCM, FSM, CSWM. *Ensure to check all the wiring harness connected to BCM with Other Modules are proper. *Please disconnect the Battery Negative Cable for 15 minutes and then reconnect. *Clear the codes and check to see if any active DTC's return for U0140 n *If still DTCs U0140 presents then contact Engineering Expert:FCA Redacted Content |
| 9100248 | 2023-12-18. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Ambient Air Temperature Sensor 2023-24MY RU Ambient Air Temperature Sensor not reading temp correctly or setting DTC P0073, P0070-15. Before ordering a new sensor, make sure to disconnect and connect sensor and drive vehicle for 5 minutes above 15 mph. Make sure there is no water into the sensor or harness connector. Please contact engineer FCA Redacted Content before replacing sensor. If no response in 15 minutes, proceed with repair. |
| S2223000058 | 2023-10-30. Service bulletin. STRUCTURE. Water Leak At Upper D-pillar Or Liftgate Area |
| S2208000011 | 2023-10-30. Service bulletin. EQUIPMENT:ELECTRICAL. Wireless Qi Charger Not Charging |
| 9100229 | 2023-10-30. Service bulletin. SUSPENSION. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| 9004452 | 2023-10-30. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. |
| 9100224 | 2023-10-30. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.