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Service bulletins for the 2023 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

361 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
91002262023-10-30. Service bulletin. ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
91002192023-10-30. Service bulletin. EQUIPMENT; LATCHES/LOCKS/LINKAGES:DOORS:LOCK. LATCH, Sliding Door (Right / L For any RU vehicle with a sliding door will not open/close issue please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) switch the door into manual mode. Then, put the door in secondary and see if it will cinch and release through all inputs (overhead console, key fob, handle grab) 2. If sliding doors operate as expected, do NOT replace sliding door latch(es) 3. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).
91002122023-10-30. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
TSB24011232023-10-16. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C will not function.
08210232023-10-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Radio USB Software Update to T25.50 The customer may describe one or more of the following: ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Wireless CarPlayTT inoperable. ? Audio sources inoperable. ? Display switches to Nav on VR prompt. ? Vehicle Positioning (Lat/Long) inoperable. ? Surround View Camera inoperable (Rearview camera functions normally). ? Unable to exit FamCam. ? Audio Repetition inoperable. ? Electric vehicle pages inoperable. ? Translated text is incorrect. ? Profile avatar changes in Valet Mode. ? Display does not return to idle mode after call. ? Dynamic rear view camera guidelines inoperable (Rearview camera functions normally). ? FOTA popup won?t dismiss. ? Ambient Lights Setting inoperable. ? Call Status on after all ended Favorites available in valet mode. ? SXMTT Favorites inoperable. ? Tutorial App inoperable. ? Audio Repetition stops during incoming calls. ? Unable to connect second device. ? Unable to exit Seat Comfort popup. ? Call does not end on the Instrument Panel Cluster (IPC). ? Seat Comfort graphic incorrect. ? Headphone button for front passenger display inoperable. ? Schedule update inoperable. ? USB media source inoperable on front passenger display. ? SXMTT inoperable. ? Wireless Android AutoT inoperable. ? Media sources duplicated. ? Audio unmuted at door close. ? Radio freeze (Rearview camera functions normally). ? Radio input lagging. ? Navigation active with no active route. ? Scheduled cabin cooling inoperable. ? Incorrect phone repetition displayed ? Navigation routing inoperable. ? Unable to exit Electric Vehicle Pages. ? Comfort softkeys incorrect. ? Comfort graphic overlap. ? Unable to change audio sources. ? Audio sources unavailable after profile switch. ? No incoming call popup on Uconnect
08206232023-10-02. Service bulletin. ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS. Flash: Park Assist Module (PAM/PTS) Updates Customer may also experience one or more of the following: ? Not showing correct image on cluster (should read ?STOP/FINISH? after Parallel and Perpendicular Park Assist maneuver is complete). ? When using perpendicular parking feature, message ?move backwards? stayed on the screen even after the maneuver should have been complete. ? Radio settings won?t save (when saving sound+display together, they will not save unless you have the proper key (teen key). This bulletin involves reprogramming the PAM with the latest software available.
24006232023-10-02. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C Diagnostic LOP Change
21008232023-10-02. Service bulletin. POWER TRAIN. Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission.
08194232023-10-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Radio Over The Air S26.17 and T25.48 Updating to T25.50 Software Version
08195232023-10-02. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Rear Seat Entertainment Screen Blank Customer may experience the following: ? **Rear seat entertainment DVD Blue-rayT inoperative.** ? Right and/or Left rear seat entertainment screen(s) goes blank. This bulletin involves checking and if needed, updating the software on both rear seat entertainment display screens.
Reference47A12023-10-02. Service bulletin. ENGINE AND ENGINE COOLING. Customer Satisfaction Notification 47A - Serpentine Belt Squeal
Reference47A2023-10-02. Service bulletin. ENGINE AND ENGINE COOLING. Customer Satisfaction Notification 47A - Serpentine Belt Squeal
931202023-10-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
930232023-10-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
930192023-10-02. Service bulletin. STRUCTURE:BODY:HOOD. FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
930052023-10-02. Service bulletin. STRUCTURE:BODY:HOOD. Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
S23070000022023-10-02. Service bulletin. ENGINE AND ENGINE COOLING. Suspected engine coolant leak.
S20080001322023-10-02. Service bulletin. EQUIPMENT:ELECTRICAL. Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set for Ambient Air Temp Senso
S238A0000432023-10-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SiriusXM (SXM) Advertisements Pop Up On Radio
S20080000312023-10-02. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT. Low Charging Voltage Displayed On Cluster
91001952023-10-02. Service bulletin. ELECTRICAL SYSTEM. STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.
23085232023-09-25. Service bulletin. VEHICLE SPEED CONTROL. Third Row Sunshade Tab Stuck Between Door Panel Customers may comment on the following: ? The third row window shade is stuck. This bulletin includes Inspecting and if necessary getting the window shade tab unstuck from the interior panel.
08175232023-09-25. Service bulletin. ELECTRICAL SYSTEM. Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming lost. ? Rear mirror LED blinking after ignition cycle. ? Uconnect App charge schedule / climate schedule setup issue. ? Customer not seeing profile or other vehicle information on the mobile app. This bulletin involves updating the TBM software from 4.29d to 4.36.
81A2023-09-25. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification 81A - Radio Features
921862023-09-25. Service bulletin. STRUCTURE:BODY:HOOD. FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.