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Service bulletins for the 2020 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

575 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
S16230000282022-10-17. Service bulletin. VISIBILITY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
08075202022-09-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
675672022-09-26. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering
S20080001302022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio UConnect GPS Based Trip Computer Missing
S20080001322022-09-26. Service bulletin. ELECTRICAL SYSTEM. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
S20080001192022-09-26. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT. Service Hybrid Electrical System Displayed. DTC?s P0CF1, P1B71-00, Or B12B0-00 Set. Water Intrusion Of The XY291A Inline Connector
90036372022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
90042902022-09-26. Service bulletin. ENGINE AND ENGINE COOLING. WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at XY101 Connector: 1. Order connector repair kits as appropriate. Meaning: no corrosion at other connectors, repair connectors using kits: 68500834AA Fascia side 68497543AA Dash Side - If more corrosion you need the whole harness. 2. Return BOTH the female and male side of the XY101 together, please. 3. Call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
17001202022-09-26. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SUSPENSION; ELECTRICAL SYSTEM; SUSPENSION:REAR:SPRINGS:COIL SPRINGS. Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
21043202022-09-26. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; POWER TRAIN. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customer may experience the transmission going into the neutral position only during a hard brake event when the Antilock Brake System (ABS) is disabled.
S20210000042022-09-26. Service bulletin. POWER TRAIN. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
S20080000942022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. Uconnect Market Place APP Fatal Error Message
S20080000102022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S20050000052022-09-26. Service bulletin. ELECTRICAL SYSTEM. EPB And ACC Disabled Displayed In Information Center EVIC. DTC?s C2222-68 C10D0-92 and U0415-00.
S20080000952022-09-26. Service bulletin. ELECTRICAL SYSTEM. Service Shifter Is Displayed In the EVIC
S21080001702022-09-26. Service bulletin. PARKING BRAKE. Head unit button stuck DTC code B14DA-2A
S17230000012022-09-26. Service bulletin. VISIBILITY. Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S21080001632022-09-26. Service bulletin. ELECTRICAL SYSTEM. No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
S21090000042022-09-26. Service bulletin. ENGINE AND ENGINE COOLING. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
S20080001192022-09-26. Service bulletin. ELECTRICAL SYSTEM. Service Hybrid Electrical System Displayed, DTC?s P0CF1, P1B71-00, Or B12B0-00
S21080001622022-09-26. Service bulletin. POWER TRAIN. High Voltage Battery Installed, New Power Pack Unit/BPCM, No High Voltage Output From Hybrid Battery, No DTC?s
9004138RevA2022-09-26. Service bulletin. AIR BAGS. GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.
90041382022-09-26. Service bulletin. EQUIPMENT. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns.
S228A000004RevB2022-09-26. Service bulletin. BACK OVER PREVENTION. Panasonic VP4R Wi-Fi New Enrollment Pause
S1708000246RevB2022-09-26. Service bulletin. ELECTRICAL SYSTEM. Security Gateway (SGW) Module Theory and Operation

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.