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Service bulletin 9004138RevA

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10221568
Published by NHTSA2022-09-26
Manufacturer's number9004138RevA
Manufacturer's date2021-07-21
NHTSA componentAIR BAGS

NHTSA's summary

GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags

Trouble codes named

U11E9

Vehicles listed
CHRYSLER PACIFICA2020, 2021, 2022
CHRYSLER VOYAGER2020, 2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V1890002026-03-26. AIR BAGS:SIDE/WINDOW:CURTAIN
20252912025-05-29. Airbag
25V3020002025-05-08. AIR BAGS:SIDE/WINDOW:CURTAIN
24V7930002024-10-24. AIR BAGS:SIDE/WINDOW:CURTAIN

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
1087552025-12-11. Service bulletin. AIR BAG-SIDE CURTAIN
1087542025-12-11. Service bulletin. AIR BAG-SIDE CURTAIN
871472023-01-17. Service bulletin. It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires immediate service when there is not actually a vehicle issue.
S21080000412023-01-17. Service bulletin. Check Engine Light On, U0422-00 Implausible Data Received From Body Control Module Is Active In The HCP
08031222023-01-09. Service bulletin. Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.
S20080001872022-10-17. Service bulletin. HVAC Module Sets B160F Twilight/Ambient Light Sensor Input
0803122REVA2022-10-17. Service bulletin. Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.
08062222022-10-17. Service bulletin. UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
0806222REVC2022-09-26. Service bulletin. UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Customers may experience one or more of the following:Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Compass not showing or showing incorrect direction. When on a phone call with wireless connectivity, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
0806222REVB2022-09-26. Service bulletin. UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed. The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with wireless connectivity, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.