Service bulletins for the 2014 Chevrolet Suburban
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1603 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Electrical system are shown. Show all
| PIC3278F | 2017-03-14. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN. |
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| 14515 MESSAGE | 2017-02-02. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM; EQUIPMENT. 14515 - CUSTOMER SATISFACTION PROGRAM (STOP DELIVERY EXPANSION). APPROXIMATELY 8,776 ADDITIONAL VEHICLES HAVE BEEN ADDED TO THE RECALL POPULATION. THESE VEHICLES WERE SERVICED WITH A CHASSIS ELECTRONIC MODULE SUSPECTED OF CONTAINING INTERNAL CONTAMINATION. A VERY SMALL NUMBER OF OLDER MODEL VEHICLES ARE NOW INCLUDED AND IDENTIFIED IN IVH WHICH HAS BEEN UPDATED AS OF DECEMBER 2, 2014. ADDITIONALLY, THE IVH SYSTEM ISSUE THAT WAS COMMUNICATED HAS BEEN RECTIFIED AND ALL INVOLVED VEHICLES SHOULD NOW SHOW "INCOMPLETE – REMEDY NOT YET AVAILABLE". |
| 14281 | 2017-02-01. Service bulletin. SEATS; ELECTRICAL SYSTEM. 14281 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2014-2015 MODEL YEAR CHEVROLET SILVERADO, SUBURBAN, AND TAHOE MODEL VEHICLES AND 2014-2015 MODEL YEAR GMC SIERRA AND YUKON MODEL VEHICLES EQUIPPED WITH A DEALER INSTALLED REAR ENTERTAINMENT SYSTEM MAY HAVE A CONDITION IN WHICH THE REAR SEAT ENTERTAINMENT SYSTEM IN VEHICLES WAS RELEASED AS A DEALER ACCESSORY BEFORE FINAL GENERAL MOTORS VALIDATION APPROVAL. VALIDATION APPROVAL AT GM REQUIRES VERY RIGOROUS TESTING PRIOR TO RELEASE, WHICH, IN MANY CASES, GOES BEYOND WHAT IS REQUIRED TO COMPLY WITH GOVERNMENTAL SAFETY STANDARDS. THESE VEHICLES, AS EQUIPPED, STILL MEETS ALL FEDERAL MOTOR VEHICLE SAFETY STANDARDS. DEALERS ARE TO REMOVE AND REPLACE THE HINGED SCREEN STYLE REAR SEAT ENTERTAINMENT SYSTEM, WITH A REVISED SYSTEM FEATURING AN INTEGRAL SCREEN. |
| PIP5189B | 2016-11-01. Service bulletin. ELECTRICAL SYSTEM; ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. |
| PIP5168E | 2016-11-01. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE. |
| PIC6198A | 2016-11-01. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. IF THE CONCERN IS DUPLICATED AT THE DEALER WITH THE ONSTAR LED IS STILL GREEN AFTER THE VEHICLE IS TURNED OFF AND THE BLUETOOTH CALL WAS DISCONNECTED. DEALER SHOULD ADVISES THAT ENGINEERING IS AWARE OF THE CONCERN AND IS CURRENTLY INVESTIGATING THE ISSUE. |
| PIC4935E | 2016-10-25. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM. |
| PIT5074J | 2016-10-21. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL |
| PIC6198 | 2016-10-20. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. |
| 140089004B | 2016-10-19. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. |
| 110849001S | 2016-10-19. Service bulletin. ELECTRICAL SYSTEM. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. |
| 030603004R | 2016-10-18. Service bulletin. ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY. |
| 16NA241 | 2016-10-14. Service bulletin. ELECTRICAL SYSTEM. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. |
| PIT5509 | 2016-10-03. Service bulletin. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A "CHECK TRAILER WIRING" OR "SERVICE TRAILER BRAKE SYSTEM” MESSAGE ON THE DRIVER INFORMATION CENTER WHEN A TRAILER IS CONNECTED TO THE VEHICLE. DIAGNOSTIC TROUBLE CODE C1114 SET IN THE CHASSIS CONTROL MODULE. CHASSIS CONTROL MODULE HAS TO DETERMINE THE TYPE OF TRAILER BRAKE SYSTEM THAT IS BEING USED. THE CHASSIS CONTROL MODULE CAN BE SENSITIVE TO A VARIETY OF TRAILER WIRING ISSUES. THE TECHNICIAN WILL NEED TO MAKE A TRAILER TESTER USING ELECTRIC TRAILER BRAKE MAGNETS AND 7-WAY TRAILER CONNECTOR TO DETERMINE IF IT IS A VEHICLE OR TRAILER ISSUE. IF THE CONCERN IS NOT DUPLICATED WITH THE TESTER INSTALLED, THE VEHICLE IS OPERATING CORRECTLY AND THE FOCUS SHOULD BE ON THE TRAILER WIRING OR 7 WAY CONNECTOR. |
| PIP5094A | 2016-09-26. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS. |
| PIT5311B | 2016-09-21. Service bulletin. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; ELECTRICAL SYSTEM:WIRING. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE AN INTERMITTENT "CHECK TRAILER WIRING" OR "SERVICE TRAILER BRAKE" MESSAGE ON THE DRIVER INFORMATION CENTER. TECHNICIAN WILL INSPECT AND CLEAN THE GROUND WIRE (NORMALLY WHITE WIRE) CONNECTION ON THE TRAILER SIDE OF THE 7-PIN CONNECTOR. INSPECT THAT THE WIRES INSIDE THE TRAILER SIDE CONNECTOR ARE CLEAN AND SECURELY FASTENED. IF THE VEHICLE’S 7-WAY CONNECTOR SOCKET TERMINALS ARE DEFORMED OR HAVE EXCESSIVE WEAR, IT WILL BE NECESSARY TO REPLACE THE TRUCK SIDE CONNECTOR FROM GENERAL MOTORS CUSTOMER CARE AND AFTERSALES ALONG WITH THE TRAILER'S 7-WAY CONNECTOR PLUG. |
| PIC-6198 | 2016-08-17. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. |
| PIC-4935-E | 2016-08-17. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM. |
| PIC-5260-A | 2016-08-11. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM; VISIBILITY:SUN/MOON ROOF ASSEMBLY. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. |
| PIC-6187-A | 2016-08-10. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. THIS PRELIMINARY INFORMATION COMMUNICATION IS TO CONTACT GM TECHNICAL ASSISTANCE CENTER TO REPORT THE CONCERN AND OBTAIN A CASE NUMBER. THE CUSTOMER IS UNABLE TO SELECT RADIO PRESETS FROM THE USB OR SD CARD AS THEY ARE GREYED OUT. |
| SB-15-06-03-001B | 2016-08-09. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. |
| SB-06-08-47-001L | 2016-08-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES |
| PI-1235 | 2014-10-11. Service bulletin. ELECTRICAL SYSTEM. GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE |
| PIT-4816A | 2010-03-15. Service bulletin. ELECTRICAL SYSTEM. CHEVROLET/GMC/CADILLAC: MULTIPLE ELECTRICAL CONCERNS WITH DTC C0900 - KEYWORDS BATTERY C/K CABLE CLOCK CRANK CYCLE DOOR DIMMING FLICKER GAGE GAUGE GMC HVAC INOP INOPERATIVE INSTRUMENT INTERMITTENT IPC LOCK NO PANEL POWER RADIO STALL START TEMPERATURE. *PE UPDATED 3/28/11. MODEL YRS 2007-2009. *PE UPDATED ON 6/27/2011 ADDED MODEL YRS 2010-2011. *KB MODEL YEARS ADDED 2012, 2013, AND 2014. UPDATED 12/2/2013*JS |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.