WenmarOpen by Wenmar Pro

Service bulletins for the 2011 Chevrolet Express

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1716 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
02-00-89-002P2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
PIP4138P2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIP4828C2017-08-15. Service bulletin. POWER TRAIN; ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a rough idle and/or momentary lack of power after cold starting the engine and immediately placing the transmission in gear. Technician should follow published Service Information diagnostics first. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC5492E2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIP4912E2017-08-15. Service bulletin. STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT. This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
16-NA-2222017-05-25. Service bulletin. ENGINE. THIS INFORMATIONAL BULLETIN PROVIDES THE TECHNICIAN WITH WHAT MAY HAPPEN TO AN ENGINE DUE TO LACK OF MAINTENANCE.
PIT5125B2017-05-22. Service bulletin. EXTERIOR LIGHTING:TURN SIGNAL; EXTERIOR LIGHTING:BRAKE LIGHTS. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES PROPER OPERATION OF THE STOP AND/OR TURN SIGNALS. FOR VEHICLES WITHOUT REGULAR PRODUCTION OPTION CODE V4D CIRCUIT 618 IS FOR THE LEFT STOP AND TURN SIGNAL AND CIRCUIT 619 DARK GREEN IS FOR THE RIGHT STOP AND TURN SIGNAL. FOR VEHICLES WITH REGULAR PRODUCTION OPTION CODE V4D CIRCUIT 618 YELLOW IS FOR THE LEFT TURN SIGNAL ONLY. CIRCUIT 619 DARK GREEN IS FOR THE RIGHT TURN SIGNAL ONLY AND CIRCUIT 1320 LIGHT BLUE IS FOR THE STOP LAMPS ONLY.
PIP5282A2017-05-18. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL LIFE CALCULATION IS ENGINE REVOLUTIONS. THE SECOND PATHWAY FOR OIL LIFE CALCULATION IS THE MILEAGE FORM THE LAST REST FOR ALL GENERAL MOTORS POWERTRAINS EXCEPT THE VOLT. THE THIRD PATHWAY FOR OIL LIFE CALCULATION IS THE AMOUNT OF TIME THE OIL IS IN THE ENGINE. THE VOLT USES A 2 YEAR TIMER INSTEAD OF 1 YEAR. IT ALSO USES THE ENGINE REVOLUTION COUNTER. IT DOES NOT USE THE MILEAGE PATHWAY TO COUNT DOWN.
PIP5088D2017-05-17. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE 6.6L DURAMAX, REGULAR PRODUCTION OPTION CODE LML/LGH, ENGINE PART NUMBER 12638505 PARTS RESTRICTION HAS ENDED. DEALER CAN ORDER PARTS THROUGH THE REGULAR CUSTOMER CARE AND AFTERSALES PARTS PROCESS.
PIP5029G2017-05-16. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
PIC5491J2017-05-02. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIP-52582017-04-11. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SERVICE ENGINE SOON AND A DIAGNOSTIC TROUBLE CODE P0011. IF THE TECHNICIAN HAS FOLLOWED SERVICE INFORMATION DIAGNOSTIC TROUBLE CODE FOR P0011AND THE ROOT CAUSE WAS NOT FOUND THE OIL PRESSURE AT THE OIL PRESSURE SENDER SHOULD BE CHECKED. ALSO THE NUMBER 2 CAM BEARING SHOULD BE INSPECTED.
PIC5491J2017-04-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIC5453B2017-04-10. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT GENERAL MOTORS AND GENERAL MOTORS OF CANADA COMPANY DO NOT SUPPORT CROSS BORDER SALES. THE GENERAL MOTORS OF CANADA CUSTOMER CARE CENTRE IS THE SOLE AUTHORIZED PROVIDER OF A CERTIFICATION CONFIRMATION LETTER WHICH HELPS OUR CUSTOMERS IDENTIFY IF THEIR VEHICLES MEETS THE REQUIRED USA REGULATORY STANDARDS NECESSARY FOR IMPORTATION INTO THE USA.
PIT4720D2017-03-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
PIP53702017-03-21. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN “EXHAUST FLUID QUALITY POOR” ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID QUALITY RELATED CONCERNS. TECHNICIAN WILL INSPECT THE DIESEL EXHAUST FLUID FOR CONTAMINATION. TECHNICIAN SHOULD USE SERVICE INFORMATION FOR CONTAMINANTS IN DIESEL EXHAUST FLUID DIAGNOSIS AND USE SPECIAL TOOL J26568 OR EN50422 DIESEL EXHAUST FLUID REFRACTOMETER FOR FLUID TESTING.
PIP5226A2017-03-21. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
PIP5104B2017-03-20. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. TECHNICIAN DETERMINES IF THE TICK NOISE IS POSSIBLY COMING FROM THE EXHAUST MANIFOLD, AS THIS NOISE COULD EASILY BE MISTAKEN FOR AN ENGINE TICK NOISE. IF YOUR SI DIAGNOSIS DOES NOT ISOLATE THE CAUSE OF THIS CONCERN, THIS CONCERN SHOULD BE CONSIDERED A VEHICLE DESIGN CHARACTERISTIC OF THE ECM CALIBRATION AND NO ADDITIONAL REPAIRS SHOULD BE PERFORMED.
PIP4912D2017-03-20. Service bulletin. EQUIPMENT; ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON VEHICLES THAT MAY HAVE AN INTERMITTENT HIGH IDLE. IF A TECHNICIAN HAS DUPLICATED, OR THE CUSTOMER DESCRIPTION ALIGNS WITH THE SPEEDS MENTIONED IN THE IDLE SPEED DESCRIPTION TABLES, THE IDLE SPEED SHOULD BE CONSIDERED A NORMAL CHARACTERISTIC OF CURRENT VEHICLE DESIGN.
PIT3271G2017-03-16. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.
PIP5204E2017-03-15. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE DIESEL OXIDATION CONVERTER PART RESTRICTION HAS ENDED. DEALER CAN NOW ORDER THE PARTS THROUGH THE REGULAR CUSTOMER CARE AND AFTERSALES PARTS PROCESS.
PIC3278F2017-03-14. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
PI0652A2017-03-14. Service bulletin. EQUIPMENT. THIS PRELIMINARY BULLETIN PROVIDES A INFORMATION ON HOW TO REMOVE THE SEIZED TEMPERATURE SENSORS FROM THE DPF.
PI0690B2017-03-09. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS PRELIMINARY BULLETIN PROVIDES INFORMATION TO INSPECT THE BATTERY FOR PROPER GROUNDING TO THE FRAME AND ENGINE IF THE CUSTOMER BRINGS THE VEHICLE IN FOR ERRATIC SHIFTING AND MIL ON.
G-1906992017-03-06. Service bulletin. EQUIPMENT. 12050B - CUSTOMER SATISFACTION (REVISED EXPIRATION DATE). CERTAIN VEHICLES, ALL EQUIPPED WITH A 10.5" REAR AXLE, MAY HAVE A CONDITION IN WHICH THE REAR AXLE RIGHT-HAND SIDE BEARING ADJUSTER CLIP AND BOLT MAY COME LOOSE WITHIN THE REAR AXLE. IF THIS OCCURS, A GRINDING NOISE AND A VEHICLE VIBRATION WOULD BE NOTICEABLE WHEN THE VEHICLE IS IN MOTION. IF THE ADJUSTOR OR BOLT PUNCTURES THE DIFFERENTIAL COVER PAN, A FLUID LEAK COULD DEVELOP. IF ENOUGH FLUID WERE TO LEAK OUT, THE DRIVER MAY HEAR INCREASING NOISE, ADDITIONAL VEHICLE VIBRATION, AND SMELL BURNT AXLE LUBRICANT. IF THE DRIVER IGNORES THESE WARNINGS AND CONTINUES TO DRIVE THE VEHICLE, A SLOW LOSS OF VEHICLE MOTION COULD OCCUR. DEALERS ARE TO INSPECT AND, IF NECESSARY, REPAIR THE REAR AXLE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.