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Service bulletin PIP4912E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10111705
Published by NHTSA2017-08-15
Manufacturer's numberPIP4912E
Manufacturer's date2016-12-12
NHTSA componentSTEERING:LINKAGES:ARM:IDLER AND ATTACHMENT

NHTSA's summary

This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Tie rods and steering linkage

Vehicles listed
CHEVROLET EXPRESS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC SIERRA2017
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V2460002014-05-14. STEERING:LINKAGES:TIE ROD ASSEMBLY
11V3390002011-06-28. STEERING:LINKAGES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIP4404E2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
142042016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
14204A2016-05-19. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-0000191922-A2016-03-31. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.