Service bulletins for the 2016 Chevrolet Cruze
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1331 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| GCUS-3-304 | 2017-11-17. Service bulletin. STEERING:AUTOMATED/ADAPTIVE STEERING. 15622A - Customer Satisfaction Program (revised the part information, service procedure, and warranty sections). Certain 2014-2016 model year Chevrolet Cruze model vehicles may have been built with the front knuckle to hub attachment bolts below GM?s torque specification. This condition could result in noise from the front suspension and separation of the steering knuckle to hub while driving, resulting in loss of steering control, potentially increasing the risk of a crash. Dealers are to inspect the left and right front knuckle to hub attachment bolts and torque the bolts to specification. |
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| PIP5490C | 2017-11-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may be running rough with a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Code P0300 set. The technician will need to perform engine compression and leakage Testing in Service Information. If excessive leakage to the crankcase is isolated, the technicain is directed to check the condition of all cylinder walls.If the cylinder wall surface has not been damaged, the technician is directed to replace all four pistons. |
| PIP5517A | 2017-11-14. Service bulletin. ENGINE. This Preliminary information communicates the following to the dealer. If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks. |
| PIP5495C | 2017-11-14. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. The technician may find Diagnostic Trouble Codes P0299 or P0234 set. The technician is provided with a list of causes of misdiagnosis leading to returned Turbochargers with no trouble found.The purpose of this information is to reduce the number of no trouble found (NTF) turbochargers being returned to the WPC by informing the Service Department personnel of what inspections and/or diagnosis toperform, prior to replacing and returning a turbocharger to the WPC. |
| PIC5650C | 2017-11-14. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies. |
| PIC5492F | 2017-11-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation. |
| PIT5353B | 2017-11-14. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability. |
| PIP5313C | 2017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication advises the technician that the E80 Engine Control Module part numbers 12669908 or 12672502 have been placed on part restriction by General Motors Technical Assistance Center. Dealer will need to call General Motors Technical Assistance Center for further assistance. |
| PIC6227 | 2017-10-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent loss of Key Fob and/or Passive Entry, Passive Start functions. Vehicle also may have a ?No Remote Detected? message on the Driver Information Center. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern. |
| PIT5236H | 2017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance. |
| PIC6206A | 2017-10-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician the step on diagnosing and repairing vehicles with inoperative Air conditioning, Instrument Cluster, OnStar, or other various electrical concerns. Technician may also find that fuses F35DA, F36DA, or the F37DA in the X51A Instrument Panel Fuse Block may not be powered up. Gain access to connector X201 and inspect connector for being properly aligned and the locking lever fully locked into place. Fully lock the connector and retest. |
| PIC6216A | 2017-10-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted. |
| PIC6223 | 2017-10-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication advises the technician that the Rear Axle part numbers 39059649, 39059651, and 39059652 was placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance. |
| PIC6222 | 2017-10-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have a clock resetting to 12:00. Dealer should advise the customer General Motors is working on a solution to the concern. |
| PIC6186D | 2017-10-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern. |
| PIE0372C | 2017-10-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL). This engineering informational bulletin is requesting information from the field on vehicles that have the condition of vehicle difficult to shift or will not shift into gear. |
| PI0653D | 2017-10-15. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added) |
| 16-NA-329 | 2017-10-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This technical bulletin provides a procedure to repair the GMLAN wiring harness to if found to be pinched behind the radio and correct the customers concern of a no start condition. |
| 16-NA-327 | 2017-10-15. Service bulletin. EQUIPMENT. This technical bulletin provides a procedure for securing unused front speaker clinch nuts to correct a customer concern of a rattle or buzz noise from the IP when vehicle is driven on rough or dirt roads. |
| 16-NA-316 | 2017-10-15. Service bulletin. POWER TRAIN:AXLE ASSEMBLY. This technical bulletin provides a procedure to drill two holes in the rear axle housings to spray lubricant into and then close up with rivets to correct a condition of a rear axle creak noise due to the improper lubrication of some of the internals. |
| 16-NA-308 | 2017-10-15. Service bulletin. EQUIPMENT:MECHANICAL. This technical bulletin provides a preliminary service procedure to verify torque of the CHMSL fasteners when a water leak is evident at the roof/rear window area, or if water is found in the trunk. |
| 16-NA-292 | 2017-10-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Service bulletin technical phone icon on radio display intermittently will not respond or spins when pressed. |
| 16-NA-290 | 2017-10-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Service Bulletin technical radio is theft locked. |
| 16-NA-288 | 2017-10-15. Service bulletin. STEERING. This technical bulletin provides a procedure for replacing both steering linkage inner tie rods to eliminate a rattle type noise that is heard coming from the front end over bumps. |
| 16-NA-287 | 2017-10-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This informational bulletin provides information on a new service replacement radio has been released for the vehicles above. As a result, the radio part number received may not be the same part number as the one that was ordered. Certain service replacement radios do not require USB programming. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.